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Business Analyst - SME

India, Chennai City Corporation · Job Posted December 11, 2025
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Job Description

Business Analyst – Subject Matter Expert (elsAI Foundry). Bridge business and technology while creating real impact in the Healthcare and Life Sciences domain. Help shape intelligent, AI-powered solutions that transform operations and drive measurable outcomes.

Job Responsibility

  • Act as a Business Analyst – SME for the Healthcare and Life Sciences vertical, collaborating with product, engineering, delivery, and client teams
  • Understand and analyze complex business processes, pain points, and opportunities across provider, payer, life sciences, and BPO domains
  • Translate business needs into functional requirements, user stories, and process flows tailored to the elsAI platform
  • Identify and prioritize GenAI-driven use cases like document summarization, regulatory compliance, analytics, and intelligent data processing
  • Collaborate with product and engineering teams to ensure alignment with compliance standards (HIPAA, FDA) and scalable solution design
  • Create documentation such as SOPs, business rules, data flows, and hand-over materials for delivery teams
  • Support proof-of-concepts or pilot engagements with clients to validate solutions and gather feedback
  • Monitor adoption, measure business outcomes, and contribute to the continuous improvement of the elsAI solution
  • Stay updated on US Healthcare / Life Sciences trends and regulatory frameworks to guide product enhancements and client strategies

Requirements

  • Minimum 3 years of experience in the US Healthcare / Life Sciences domain
  • Proven background as a Business Analyst, SME, or Process Consultant in healthcare operations or life sciences workflows
  • Strong understanding of US healthcare processes (claims, RCM, clinical trials, compliance) and life sciences functions (drug development, regulatory submissions, data analytics)
  • Ability to define business rules, data mappings, and product requirements clearly
  • Excellent communication and presentation skills, with the ability to bridge domain and technical perspectives
  • Experience working in Agile/Scrum environments with cross-functional teams
  • Comfort working full-time or in a fractional consulting capacity, depending on project scope

Nice to have

  • Experience with AI/ML or GenAI projects and intelligent agent frameworks
  • Exposure to product development lifecycle – ideation, MVP, deployment
  • Familiarity with HIPAA, FDA, or GxP regulations and compliance processes
  • Understanding of offshore/BPO delivery models for US healthcare clients

What we offer

  • Opportunity to work on cutting-edge AI solutions (elsAI) within the healthcare and life sciences space
  • Exposure to global clients and real-world healthcare transformation use cases
  • Work flexibility with both full-time and fractional consulting options
  • Career growth within a team that values innovation, learning, and impact

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