Business Analyst Service Sales

• Participate in the development and implementation of sales forecasting and planning strategies in line with BAS objectives
• Participate in recurring BAS strategy sessions including yearly budget reviews and planning exercises with cross-functional teams including data analytics, aftermarket services, operations, and finance
• Analyze and solve problems by suggesting improvements to BAS management practices
• Interact with various teams to address BAS related topics such as capacity needs, new business model requirements, and service challenges
• Lead and/or participate in continuous improvement initiatives to augment process efficiencies
• Support BAS management initiatives through the analysis of relevant data, development of action plans, recommendations, and project management of activities to optimize BAS success
• Provide ad-hoc analysis requirements as needed

• University degree in business management, statistics, economics, operations management, or a related field
• 2 or more years of experience in a similar role
• Continuous improvement mindset
• Strong capacity for data analytics
• Knowledge of service concepts, processes, and systems with a focus on sales, budgeting, and forecasting
• Ability to understand how different departments and processes intersect
• Appropriate interpersonal and communication skills to effectively develop presentations and present business cases across all levels of an organization to include senior leadership
• Flexible and adaptable with the ability to anticipate business needs
• Comfortable dealing with ambiguity
• Self-motivated and resourceful with great organizational skills
• Ability to deliver on time consistently
• Team player, focused on customer service who can work collaboratively within cross functional groups in a global network
• Proficient Computer skills – MS Suite, Excel, Access, Power BI, Salesforce, with the ability and excitement to learn new tools as they become available
• Occasional travel may be required

Bilingualism in French and English

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program