Business Analyst SAP IS-U

• Collaboratively work with the team to comprehend tariff and regulatory requirements to configure and support the bill design and invoice process
• Ensure accurate and efficient processing of SAP billing configuration and associated processes
• Actively participate in workshops with the business team for requirement gathering, providing solution overview, identifying custom development needed, and preparing detailed specs for the technical team
• Engage with internal customers across all lines of business to analyze business processes, define business requirements, and make recommendations considering costs, time, and resources
• Liaise with programmers to assess interfaces between hardware and software, develop specifications and performance requirements, and/or resolve internal customer issues
• Develop comprehensive documentation for appropriate SAP applications
• Coordinate with IT and Project Managers on solutions
• Consult with internal customers or other business units on project status, proposals, or technical issues, such as software system design or maintenance
• Oversee and/or guide software system testing or validation procedures

• A minimum of 3 years of experience in a Business Analyst role, preferably in the Service industry
• Proven experience with SAP IS-U, with a focus on utilities
• Comprehensive knowledge of SAP systems, specifically within the utilities sector
• Strong expertise in billing processes, including the configuration and integration of billing systems
• Excellent problem-solving abilities, with a focus on identifying and addressing SAP-related issues
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
• Degree in Computer Science, Information Systems, Business Administration, or a related field is preferred
• SAP IS-U certification is a plus
• Demonstrated ability to manage multiple tasks and projects simultaneously
• Strong analytical and critical thinking skills, with a high level of accuracy in detail and organization

SAP IS-U certification

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan