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Business Analyst, Sales Operations

Mexico, Guadalajara · Job Posted March 04, 2026
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Job Description

We are seeking a data-driven and strategic thinker to join our Sales Operations team as a Reporting & Analytics Analyst. This role will be responsible for designing, building, and maintaining scalable reporting solutions that provide actionable insights to sales leadership and cross-functional stakeholders. You will play a key role in driving operational efficiency, sales performance, and strategic decision-making through data.

Job Responsibility

  • Develop and maintain dashboards, reports, and scorecards to monitor sales performance, pipeline health, and operational KPIs
  • Partner with Sales, Finance, Marketing, and other teams to understand business needs and translate them into reporting solutions
  • Own the end-to-end reporting lifecycle: requirements gathering, data modeling, visualization, and stakeholder enablement
  • Conduct deep-dive analyses to identify trends, gaps, and opportunities across sales processes and performance
  • Ensure data accuracy and integrity across all reporting platforms and tools
  • Support quarterly business reviews (QBRs), forecasting cycles, and strategic planning with data insights
  • Drive automation and scalability of reporting processes using tools such as Salesforce, Tableau, Power BI, Excel, and SQL
  • Collaborate with IT and data engineering teams to optimize data pipelines and infrastructure
  • Inform business planning and coverage modeling with data insights to drive strategic investment decisions

Requirements

  • Bachelor’s degree in Business, Analytics, Finance, or related field
  • 5+ years of experience in Sales Operations, Business Analytics, or a similar role
  • Strong proficiency in data visualization tools (e.g., Tableau, Power BI) and CRM systems (e.g., Salesforce)
  • Advanced Excel skills and working knowledge of SQL or other data querying languages
  • Experience with forecasting, pipeline analysis, and sales performance metrics
  • Excellent communication and storytelling skills with the ability to influence stakeholders
  • Detail-oriented with a passion for solving complex problems through data

Nice to have

  • MBA or advanced degree is a plus
  • Experience in a high-growth tech or SaaS environment
  • Familiarity with data warehousing concepts and tools (e.g., Snowflake)
  • Knowledge of sales methodologies and go-to-market strategies

What we offer

  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

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