Business Analyst Production Support - Wealth & Front Job at Avaloq (Berlin)

Business Analyst Production Support - Wealth & Front

You will be part of the SaaS Operating Center which is responsible to ensure sta...

Location

Germany , Berlin

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Proven track record of successful performance in a similar role
ITIL Incident, Problem and Change process knowledge
Professional fluency in English
Technical degree in IT or business related area

Job Responsibility

Interacting with clients to assure service delivery
Analysing customer requirements and solving incidents/issues in productive environment
Monitoring to ensure application availability
Coordinate with the service desk and other delivery units to resolve incidents and problems
Follow incident management process end-to-end in a timely manner including triage of incident
Impact analysis, troubleshooting and involve/co-ordinate with other teams
High level analysis and consolidation of new client requirements
Support the development team implementing features by translating business requirements into technical requirements
UAT Coordination & Support
Manage end user’s expectation and other relevant stakeholders

What we offer

Annual bonus
Flexible working
Instant recognition scheme
Access to Udemy for professional and personal learning

Fulltime

Business Analyst Production Support - Wealth & Front

You will be part of the SaaS Operating Center which is responsible to ensure sta...

Location

Germany , Berlin

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Proven track record of successful performance in a similar role
ITIL Incident, Problem and Change process knowledge
Technical degree in IT or business related area
Business fluent in both English and German

Job Responsibility

Follow incident management process end-to-end in a timely manner including triage of incident
Impact analysis, troubleshooting and involve/co-ordinate with other teams
High level analysis and consolidation of new client requirements
Support the development team implementing features by translating business requirements into technical requirements
UAT Coordination & Support
Manage end user’s expectation and other relevant stakeholders
On-boarding of new bank services in service delivery
Be proactive and contribute new ideas to further improve the quality of our services

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Business Analyst Production Support - Wealth & Front

You will be part of the SaaS Operating Center which is responsible to ensure sta...

Location

Germany , Berlin

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Proven track record of successful performance in a similar role
ITIL Incident, Problem and Change process knowledge
Full professional fluency in English
Technical degree in IT or business related area
Business fluent in both English and German

Job Responsibility

Follow incident management process end-to-end in a timely manner including triage of incident
Impact analysis, troubleshooting and involve/co-ordinate with other teams
High level analysis and consolidation of new client requirements
Support the development team implementing features by translating business requirements into technical requirements
UAT Coordination & Support
Manage end user’s expectation and other relevant stakeholders
On-boarding of new bank services in service delivery
Be proactive and contribute new ideas to further improve the quality of our services

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Avaloq Software Developer - PLSQL / Oracle/Reporting

A bit about the role: Develop features or feature extensions related to the Aval...

Location

India , Pune

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Experienced in Avaloq software development and product implementation
Extensive experience in PL/SQL programming
Knowledge of relational database systems (Oracle, PL/SQL)
Knowledge of reporting tool e.g. Crystal Report, Actuate, Quadient
Previous experience on front end software development (e.g. .Net, Java, Web Programming)
Knowledge of Oracle objects like functions, procedures, packages, collection etc
Knowledge of customer reports development
Strong analytical and problem-solving skills
Experience in development of banking applications like Finacle, Flexcube, TCS Bancs, Temenos
Experience in development of complex applications

Job Responsibility

Develop features or feature extensions related to the Avaloq Wealth Management application in PL/SQL and/or Avaloq Script, parametrize functionalities in the Avaloq Banking System
Analysis of customer requirements and design and implementation of new functionalities
Close collaboration with the business analysis and architecture for specifications and design
Extension of the standard customization for Avaloq Core
Maintenance of existing functionalities
Development of automated tests and support of our development center in Manila for the maintenance of existing tests
Update of technical documentation in close collaboration with Business Analysts and Technical Writers
Technical support of customer projects (new implementation of, or upgrades to, the Avaloq Banking Suite)

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

AMS Europe Team Lead Wealth & Front

Join our Wealth and Front unit as a Team Lead, where you'll steer a skilled grou...

Location

Germany , Düsseldorf

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
3+ years with incident management and second-level support
2+ years leading technical teams in a business analysis or similar environment
Ideally experience within the IT and banking sectors
Expertise in Web& Mobile, Static Data and/or Rebalancing
Experience in managing incident backlogs and issue resolution prioritization
Experienced in SQL
Understanding of compliance and security standards in the financial sector
A track record of successful team leadership and/or project management
Proven experience in facilitating effective team communication and collaboration

Job Responsibility

Lead daily stand-ups and team meetings to ensure proficient operations
Evaluate and provide feedback on team member performance, assigning tasks and projects accordingly
Promote team cohesion, address conflicts, and monitor workload, redistributing duties as needed
Incorporate team-building activities to enhance collaboration among members
Collaborate with product managers to create solutions that meet market demands while strictly adhering to security and compliance standards
Lead your team through the intricacies of developing these complex solutions appropriately
Engage with key stakeholders to comprehend their requirements and align them with technical efforts
Facilitate effective communication between technical teams and banking clients, providing regular status updates and reports
Act as a bridge to ensure business and technical goals are in sync and coordinate vital meetings and workshops with stakeholders
Identify and rectify inefficiencies in current workflows, and devise enhancement strategies

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

AMS Europe Team Lead Wealth & Front

Join our Wealth and Front unit as a Team Lead, where you'll steer a skilled grou...

Location

United Kingdom , Edinburgh

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
3+ years with incident management and second-level support
2+ years leading technical teams in a business analysis or similar environment
Ideally experience within the IT and banking sectors
Expertise in Web& Mobile, Static Data and/or Rebalancing
Experience in managing incident backlogs and issue resolution prioritization
Experienced in SQL
Understanding of compliance and security standards in the financial sector
A track record of successful team leadership and/or project management
Proven experience in facilitating effective team communication and collaboration

Job Responsibility

Lead daily stand-ups and team meetings to ensure proficient operations
Evaluate and provide feedback on team member performance, assigning tasks and projects accordingly
Promote team cohesion, address conflicts, and monitor workload, redistributing duties as needed
Incorporate team-building activities to enhance collaboration among members
Collaborate with product managers to create solutions that meet market demands while strictly adhering to security and compliance standards
Lead your team through the intricacies of developing these complex solutions appropriately
Engage with key stakeholders to comprehend their requirements and align them with technical efforts
Facilitate effective communication between technical teams and banking clients, providing regular status updates and reports
Act as a bridge to ensure business and technical goals are in sync and coordinate vital meetings and workshops with stakeholders
Identify and rectify inefficiencies in current workflows, and devise enhancement strategies

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

AMS Europe Team Lead Wealth & Front

Join our Wealth and Front unit as a Team Lead, where you'll steer a skilled grou...

Location

Germany , Berlin

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
3+ years with incident management and second-level support
2+ years leading technical teams in a business analysis or similar environment
Ideally experience within the IT and banking sectors
Expertise in Web& Mobile, Static Data and/or Rebalancing
Experience in managing incident backlogs and issue resolution prioritization
Experienced in SQL
Understanding of compliance and security standards in the financial sector
A track record of successful team leadership and/or project management
Proven experience in facilitating effective team communication and collaboration

Job Responsibility

Lead daily stand-ups and team meetings to ensure proficient operations
Evaluate and provide feedback on team member performance, assigning tasks and projects accordingly
Promote team cohesion, address conflicts, and monitor workload, redistributing duties as needed
Incorporate team-building activities to enhance collaboration among members
Collaborate with product managers to create solutions that meet market demands while strictly adhering to security and compliance standards
Lead your team through the intricacies of developing these complex solutions appropriately
Engage with key stakeholders to comprehend their requirements and align them with technical efforts
Facilitate effective communication between technical teams and banking clients, providing regular status updates and reports
Act as a bridge to ensure business and technical goals are in sync and coordinate vital meetings and workshops with stakeholders
Identify and rectify inefficiencies in current workflows, and devise enhancement strategies

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

New

Title Officer

Join a leading company in title and lending solutions, recognized across the cou...

Location

Canada , Moncton

Salary:

45000.00 - 47500.00 CAD / Year

Randstad

Expiration Date

February 16, 2026

Requirements

Diploma in Law Clerk/Legal Administration or equivalent experience
Minimum of 6 months of experience in real estate transactions, including title searches and file management
Strong communication and interpersonal skills, with exceptional customer service abilities
Proven multitasking skills and attention to detail in a fast-paced environment
Familiarity with banking or mortgage processes, including calculating payout statements and working with lenders
Proficiency in MS Office and Outlook, with the ability to quickly learn new systems (e.g., Teraview)
Business maturity and confidence to manage high volumes of emails and calls

Job Responsibility

Provide exceptional customer service to clients via email, phone, and an online portal, responding to inquiries within specified timeframes
Read and make necessary amendments to internal records and client files
Conduct title searches and review title discrepancies with lender representatives
Issue Commitments to Insure (CTI) within corporate policies and service level agreements
Prepare necessary documentation, including mortgage and title change documents, ensuring compliance with lender requirements
Request and review payout statements from financial institutions, calculating penalties, per diems, and final payout amounts
Manage escalated calls and build partnerships with credit unions and other external stakeholders
Work on files from start to finish, including ordering statements and resolving rejected documents
Stay updated on corporate policies, lender processes, and underwriting guidelines

What we offer

Competitive Compensation: Salary : 45000 - 47,500 Annual + %5 Annual Bonus Incentive
Work-Life Balance: Flexible hybrid schedule with in-office days on Tuesdays, Thursdays, and a floating third day
Comprehensive Benefits: Full benefits after 3 months, including 15 vacation days and 10 paid personal days
Professional Development 0pportunities for growth within the organization
Supportive Work Environment: Open-door policy and collaborative team culture

Fulltime

Business Analyst Production Support - Wealth & Front

Avaloq

Location:
Germany , Berlin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 01, 2026

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