Business Analyst Production Support - Wealth & Front Job at Avaloq (Berlin)

Business Analyst Production Support - Wealth & Front

You will be part of the SaaS Operating Center which is responsible to ensure sta...

Location

Germany , Berlin

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Proven track record of successful performance in a similar role
ITIL Incident, Problem and Change process knowledge
Professional fluency in English
Technical degree in IT or business related area

Job Responsibility

Interacting with clients to assure service delivery
Analysing customer requirements and solving incidents/issues in productive environment
Monitoring to ensure application availability
Coordinate with the service desk and other delivery units to resolve incidents and problems
Follow incident management process end-to-end in a timely manner including triage of incident
Impact analysis, troubleshooting and involve/co-ordinate with other teams
High level analysis and consolidation of new client requirements
Support the development team implementing features by translating business requirements into technical requirements
UAT Coordination & Support
Manage end user’s expectation and other relevant stakeholders

What we offer

Annual bonus
Flexible working
Instant recognition scheme
Access to Udemy for professional and personal learning

Fulltime

Business Analyst Production Support - Wealth & Front

You will be part of the SaaS Operating Center which is responsible to ensure sta...

Location

Germany , Berlin

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Proven track record of successful performance in a similar role
ITIL Incident, Problem and Change process knowledge
Full professional fluency in English
Technical degree in IT or business related area
Business fluent in both English and German

Job Responsibility

Follow incident management process end-to-end in a timely manner including triage of incident
Impact analysis, troubleshooting and involve/co-ordinate with other teams
High level analysis and consolidation of new client requirements
Support the development team implementing features by translating business requirements into technical requirements
UAT Coordination & Support
Manage end user’s expectation and other relevant stakeholders
On-boarding of new bank services in service delivery
Be proactive and contribute new ideas to further improve the quality of our services

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Business Analyst Production Support - Wealth & Front

You will be part of the SaaS Operating Center which is responsible to ensure sta...

Location

Germany , Berlin

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Proven track record of successful performance in a similar role
ITIL Incident, Problem and Change process knowledge
Technical degree in IT or business related area
Business fluent in both English and German

Job Responsibility

Follow incident management process end-to-end in a timely manner including triage of incident
Impact analysis, troubleshooting and involve/co-ordinate with other teams
High level analysis and consolidation of new client requirements
Support the development team implementing features by translating business requirements into technical requirements
UAT Coordination & Support
Manage end user’s expectation and other relevant stakeholders
On-boarding of new bank services in service delivery
Be proactive and contribute new ideas to further improve the quality of our services

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Business Analyst – Wealth Management

The InvestNet program at KeyBank is a multi‑year wealth‑management modernization...

Location

United States , Cleveland, OH; Albany, NY; Buffalo, NY; Brooklyn, OH

Salary:

65.00 - 69.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Strong core Business Analyst experience, including gap analysis, requirements documentation, and process flow creation
Proven ability to operate in ambiguity, multitask effectively, and proactively solve problems
Wealth management domain expertise, with familiarity across wealth products, platforms, or advisor‑facing systems
Experience working in Agile environments, including hands‑on use of tools such as Jira
Excellent communication and stakeholder management skills, with the ability to work across business and technology teams

Job Responsibility

Elicit, analyze, and document functional and non‑functional requirements across front‑to‑back office wealth processes, including proposals, portfolio management, billing, reporting, and advisor workflows
Translate high‑level business problems into clear, actionable requirements for technology and delivery teams
Perform current‑state vs. future‑state gap analysis, ensuring no critical advisor or client capabilities regress during the InvestNet migration
Clearly document current and future state workflows, processes, and system interactions
Own and manage requirements throughout the full SDLC, from discovery through delivery
Partner closely with business stakeholders, product owners, and technology teams to drive clarity and alignment
Support Agile delivery by creating and managing user stories, acceptance criteria, and backlog items

What we offer

medical
dental
vision
life
disability
other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions

Fulltime

AMS Europe Team Lead Wealth & Front

Join our Wealth and Front unit as a Team Lead, where you'll steer a skilled grou...

Location

Germany , Düsseldorf

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
3+ years with incident management and second-level support
2+ years leading technical teams in a business analysis or similar environment
Ideally experience within the IT and banking sectors
Expertise in Web& Mobile, Static Data and/or Rebalancing
Experience in managing incident backlogs and issue resolution prioritization
Experienced in SQL
Understanding of compliance and security standards in the financial sector
A track record of successful team leadership and/or project management
Proven experience in facilitating effective team communication and collaboration

Job Responsibility

Lead daily stand-ups and team meetings to ensure proficient operations
Evaluate and provide feedback on team member performance, assigning tasks and projects accordingly
Promote team cohesion, address conflicts, and monitor workload, redistributing duties as needed
Incorporate team-building activities to enhance collaboration among members
Collaborate with product managers to create solutions that meet market demands while strictly adhering to security and compliance standards
Lead your team through the intricacies of developing these complex solutions appropriately
Engage with key stakeholders to comprehend their requirements and align them with technical efforts
Facilitate effective communication between technical teams and banking clients, providing regular status updates and reports
Act as a bridge to ensure business and technical goals are in sync and coordinate vital meetings and workshops with stakeholders
Identify and rectify inefficiencies in current workflows, and devise enhancement strategies

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

AMS Europe Team Lead Wealth & Front

Join our Wealth and Front unit as a Team Lead, where you'll steer a skilled grou...

Location

United Kingdom , Edinburgh

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
3+ years with incident management and second-level support
2+ years leading technical teams in a business analysis or similar environment
Ideally experience within the IT and banking sectors
Expertise in Web& Mobile, Static Data and/or Rebalancing
Experience in managing incident backlogs and issue resolution prioritization
Experienced in SQL
Understanding of compliance and security standards in the financial sector
A track record of successful team leadership and/or project management
Proven experience in facilitating effective team communication and collaboration

Job Responsibility

Lead daily stand-ups and team meetings to ensure proficient operations
Evaluate and provide feedback on team member performance, assigning tasks and projects accordingly
Promote team cohesion, address conflicts, and monitor workload, redistributing duties as needed
Incorporate team-building activities to enhance collaboration among members
Collaborate with product managers to create solutions that meet market demands while strictly adhering to security and compliance standards
Lead your team through the intricacies of developing these complex solutions appropriately
Engage with key stakeholders to comprehend their requirements and align them with technical efforts
Facilitate effective communication between technical teams and banking clients, providing regular status updates and reports
Act as a bridge to ensure business and technical goals are in sync and coordinate vital meetings and workshops with stakeholders
Identify and rectify inefficiencies in current workflows, and devise enhancement strategies

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

AMS Europe Team Lead Wealth & Front

Join our Wealth and Front unit as a Team Lead, where you'll steer a skilled grou...

Location

Germany , Berlin

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
3+ years with incident management and second-level support
2+ years leading technical teams in a business analysis or similar environment
Ideally experience within the IT and banking sectors
Expertise in Web& Mobile, Static Data and/or Rebalancing
Experience in managing incident backlogs and issue resolution prioritization
Experienced in SQL
Understanding of compliance and security standards in the financial sector
A track record of successful team leadership and/or project management
Proven experience in facilitating effective team communication and collaboration

Job Responsibility

Lead daily stand-ups and team meetings to ensure proficient operations
Evaluate and provide feedback on team member performance, assigning tasks and projects accordingly
Promote team cohesion, address conflicts, and monitor workload, redistributing duties as needed
Incorporate team-building activities to enhance collaboration among members
Collaborate with product managers to create solutions that meet market demands while strictly adhering to security and compliance standards
Lead your team through the intricacies of developing these complex solutions appropriately
Engage with key stakeholders to comprehend their requirements and align them with technical efforts
Facilitate effective communication between technical teams and banking clients, providing regular status updates and reports
Act as a bridge to ensure business and technical goals are in sync and coordinate vital meetings and workshops with stakeholders
Identify and rectify inefficiencies in current workflows, and devise enhancement strategies

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

New

Service Centre Warehouse Operative

Here at Sealey, we are seeking to recruit a Service Centre Warehouse Operative t...

Location

United Kingdom , Bury St Edmunds

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Promote positive team culture within the department and with others
Continually strive to improve and develop own knowledge and skills
Embrace, encourage and support the Company Vision, Mission and Values
Always be punctual
Be responsible for own Health and Safety within the working environment, ensuring any PPE provided is worn/used appropriately and when required
Any other duties as may be reasonably requested

Job Responsibility

Unload containers in a safe manner using the equipment provided
Ensure that you are working to the agreed level in terms of speed and accuracy
Ensuring that stock is put away in a timely and safe manner
Stock rotation – ensuring oldest stock to be at the front of locations
Working with Warehouse management and reporting any safety issues
From time to time assist other departments within the Company
Use the Company's internal system to book in stock
Rectify stock to a high standard when required
Making space within the warehouse for incoming goods
Pick & Pack orders in an economical, appropriate and safe manner using the Company's internal system

What we offer

Comprehensive training on our telephone and computer systems and business processes
22 days holiday rising to 25 days after qualifying period (pro-rata for part-time hours), plus Public Holidays
Pension scheme
Life assurance scheme
Health cash plan
Staff discount on Dellonda and Sealey products
Free on-site parking

Fulltime

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Business Analyst Production Support - Wealth & Front

Job Description

Job Responsibility

Requirements

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What we offer

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Business Analyst Production Support - Wealth & Front

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