Business Analyst/product Owner

• Acts as liaison between business and IT and help drive delivery of project
• Holds daily touch base with on and offshore team members to discuss deliverables and blockers
• Holds elicitation sessions to comprise requirements and user stories
• Enter User Stories, Acceptance Criteria and note updates in Atlassian JIRA
• Updates to ISO based Insurance forms in Word and/or LibreOffice
• Creates UAT Test Plan and help business execute test cases
• Triages defects with IT and vendor and help business re-test to resolve issues

• A proven Agile leader
• Thinks ahead with autonomy
• Strong Business Analysis acumen and experience (5+ years)
• Self-starter with the ability to work independently for results, as well as collaborate with a team
• Proven ability to elicit and document requirements from senior level stakeholders both internal and external
• Role is equal parts Product Owner and Business Analyst - ideal candidates need to have proven experience leading business-driven and IT projects
• Excellent stakeholder management skills across Business, IT and Customer teams
• Excellent oral and written communication skills, including PowerPoint
• Experience with integration and end-to-end solutions including a policy administration system
• Strong command of written and spoken English
• Sees an issue and helps fix it without being told to
• Strong documentation, influencing and leadership skills
• Process and Procedure analysis and mapping experience
• Has led UAT efforts and defect management resolution
• Experience in Specialty Lines: Aviation
• Financial Lines
• Accident & Health (Employee Stop Loss)
• Cyber
• Experience working with an external web development vendor and internal leadership, using strong technical understanding and business acumen to help bridge the gap
• Any Insurance Policy and Form experience
• Any Actuarial or Policy Rating experience with MS Excel to document and define specific actuarial data attributes/elements
• Any experience with external vendors to resolve defects related to web development platforms and languages
• Any Insurance Data Analytics or AI experience with projects that digitize and modernize an underwriting practice
• Extremely proficient with Microsoft Office (Word, Outlook, PowerPoint, Visio, Excel, etc.)

Any Generative or Predictive AI experience not required but a plus (ChatGPT, Azure, etc.)

• career advancement opportunities
• extensive training
• excellent benefits including paying for health and dental premiums for salaried employees