Business Analyst, Process Automation Job at GoodLeap (Roseville)

Sr. Business Process Analyst

Location

United States , Dallas, Texas; San Francisco, California

Salary:

104000.00 - 128000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

4+ years of experience in Order to Cash, Billing, Order Management, Contract Accounting, or related Finance Operations processes in complex, global, matrixed environments
Proven experience driving process improvement, business process re-engineering, or operational transformation initiatives
Strong project management skills with the ability to independently lead multiple complex initiatives from concept through execution
Experience working cross-functionally with business, operations, and technology stakeholders to deliver process and systems improvements
Strong analytical and problem-solving skills, with the ability to assess current-state processes, identify root causes, and recommend scalable solutions
Bachelor's Degree

Job Responsibility

Lead end-to-end process improvement and automation initiatives across Uber’s global Order to Cash standard operating procedures
Identify and drive opportunities to improve scalability, controls, and operational efficiency across Order Management, Contract Accounting, Billing, and adjacent OTC processes
Build and maintain process, control, and enhancement roadmaps, and partner with cross-functional teams to implement prioritized solutions
Partner closely with stakeholders across Finance, Sales, Product, Engineering, IT, Operations, and Shared Services to define requirements, prioritize initiatives, and deliver measurable business impact
Standardize and enhance global business processes, policies, and controls across regions and lines of business
Independently lead complex projects from problem definition and current-state analysis through implementation, rollout, and change management
Translate business requirements into scalable process and systems solutions across billing, ERP, CRM, and finance operations workflows
Improve process auditability, exception handling, and compliance adherence in high-volume, global operating environments
Define, monitor, and improve operational KPIs such as billing accuracy, cycle time, exception rates, unapplied cash, and automation adoption
Serve as a key liaison across teams to ensure alignment, accountability, and successful execution of strategic process initiatives

What we offer

Bonus program
Equity award
401(k) plan
Various benefits

Fulltime

Senior Business Analyst - Process & Operational Excellence

Leads complex business analysis, process transformation and operational improvem...

Location

Portugal , Lisbon

Salary:

Not provided

EDP

Expiration Date

Until further notice

Requirements

Bachelor's or Master degree in Business Management, Management and Information Systems Business Analytics ,or a related field
More than 6 years' experience in business analysis, process optimization and operational transformation
Strong consulting mindset, with ability to operate at both strategic and hands‑on levels in complex environments
Proven capability to influence stakeholders and guide decision‑making into actionable recommendations

Job Responsibility

Lead complex business analysis activities: elicitation, definition and validation of functional and non‑functional requirements, ensuring quality, consistency and alignment with business value
Prioritize requirements and initiatives based on value, risk and feasibility, applying structured decision frameworks
Drive end‑to‑end process transformation and operational improvement, identifying gaps, inefficiencies and system constraints
Act as key liaison between business, IT and digital teams to implement process, system and automation improvements
Define the right problems to solve by understanding business goals, KPIs, operational context and market constraints
translate ambiguous challenges into structured problem statements and value‑driven initiatives
Provide senior advisory support to management, including evaluation of business cases, risks, feasibility and expected ROI
Support change management and adoption, including rollout planning, training needs definition and business readiness, ensuring that solutions are actually adopted
Use data and operational insights to produce actionable recommendations and support continuous improvement
Promote initiatives that improve customer experience, service quality and operational efficiency

What we offer

flexible, healthy, and inclusive workplace

Fulltime

Spanish Bilingual Business Process Analyst

We are looking for a bilingual Business Process Analyst who can support English-...

Location

United States , Eden Prairie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual proficiency in English and Spanish with the ability to evaluate translated content for accuracy, clarity, and consistency
Prior experience in business process analysis, translation coordination, project management, or a similar operations-focused role
Working knowledge of regulatory or customer-facing document workflows, preferably within health insurance, benefits, or related healthcare environments
Strong attention to detail when reviewing documents, tracking project status, auditing records, and validating billing information
Proficiency with Microsoft Excel, Word, and Outlook, along with comfort using databases and project tracking tools
Ability to work independently in a fast-paced setting while managing multiple priorities and collaborating across functional teams
Experience working with vendors or external service providers, including quote collection, issue resolution, and invoice review
Solid organizational and communication skills with a customer-service mindset and a focus on productivity, compliance, and quality

Job Responsibility

Lead the end-to-end coordination of translation and reproduction requests for regulatory, marketing, transactional, and alternate-format materials in English and Spanish
Manage several assignments at once with limited oversight, ensuring deadlines, quality expectations, and service commitments are consistently met
Review incoming projects, determine the appropriate translation approach, and assign work to internal resources or external language service providers as needed
Gather and compare vendor pricing, formatting charges, and related service costs, then assess delivery risks before selecting the best option for each project
Examine translated documents or audio outputs against original source files to identify language, compliance, or formatting issues
Document recommended corrections and partner with internal teams or third-party vendors to resolve defects and improve final deliverables
Maintain accurate project records, productivity logs, and defect counts in tracking tools and department databases throughout the day
Reconcile monthly billing details, verify invoice amounts and GL coding, and communicate discrepancies to vendors for resolution
Provide operational support through internal audits, inspection activities, and departmental administrative tasks following established procedures
Contribute to testing or implementation-related project support when new translation technology, automation, or workflow enhancements are introduced

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Hr Business Process Analyst

We are reimagining how HR operations work at Taboola, and we are looking for a c...

Location

India , Gurugram

Salary:

Not provided

Taboola

Expiration Date

Until further notice

Requirements

3 to 5 years of professional experience in business analysis, operations, process improvement, HR operations, or a similar function
Hands-on experience using Generative AI tools (ChatGPT, Gemini, Claude, Copilot, or similar) to solve business and operational problems
A track record of mapping, documenting, or improving business processes
A strong analytical mindset and comfort working with data in Excel or Google Sheets
Strong written and spoken communication skills in English, with the ability to translate operational needs into structured requirements
Familiarity with HR systems, processes, or service delivery models

Job Responsibility

Support the transformation of the HR Shared Service Center by inventorying and documenting processes, identifying risks and gaps, and helping shape the operating model that lets the SSC scale
Identify high-volume, repeatable work where AI and automation can reduce manual effort, then help design, pilot, and deploy those solutions
Contribute to the rollout of AI-powered self-service tools for employees and managers, including knowledge bases and conversational agents
Help define and monitor SSC service KPIs, SLAs, and HR data quality metrics
Partner with HRBPs, IT, and global HR teams to understand pain points and turn them into concrete operational improvements
Run targeted analyses and build simple dashboards that surface what is working and what is not
Support the evolution of the SSC from back-office processing toward business-facing services that directly serve managers and leaders

What we offer

Health coverage
Fully stocked kitchen
Hybrid work schedule – 3 days in the office with the option to come in more

Fulltime

Lead Business Analyst - Automation / RPA

Cyclad est une entreprise spécialisée dans le recrutement de profils qualifiés d...

Location

Morocco , Rabat

Salary:

Not provided

Cyclad Sp. z o.o.

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business, Computer Science, or a related field.
5+ years of experience as a Business Analyst with a focus on automation, process improvement, process optimisation, process reengineering, or process/digital transformation.
Strong proficiency in process analysis, requirement gathering, and project management.
In-depth knowledge of the Life insurance value chain around products, underwriting, claims, and policy administration.
Analytical mindset with excellent problem-solving skills.
Proven leadership experience, including leading and managing a small to medium team of automation developers.
Strong communication and presentation abilities.
Understanding of automation technologies, such as robotic process automation (RPA), machine learning, and artificial intelligence.
Project management experience and familiarity with project methodologies (e.g., Agile, Scrum).

Job Responsibility

Provide visionary leadership and guidance to a small to medium team of automation developers, ensuring their alignment with business objectives, fostering a collaborative and high-performance work environment, and nurturing their professional growth and development.
Collaborate with cross-functional teams to develop and execute a comprehensive automation strategy that aligns with the organisation's broader objectives.
Work closely with business units to deeply understand their needs, gather requirements, and define automation project scopes.
Gather and document detailed business requirements in relation to automation for insurance processes, such as products, claims, underwriting, and policy administration.
Conduct in-depth analysis of existing insurance business processes, identify bottlenecks, and recommend process improvements to enhance efficiency and reduce costs.
Analyse insurance data to identify trends, anomalies, and opportunities for operational improvements and risk mitigation.
Assess the feasibility of automation projects, considering technical, financial, and operational aspects.
Collaborate with automation developers to design automation solutions, including selecting the appropriate tools and technologies to achieve automation goals.
Create compelling business cases and ROI assessments for automation projects to secure stakeholder buy-in.
Collaborate with IT and development teams to design and implement automation solutions, utilising suitable tools and technologies.

Development Administration Analyst – Automation & Process

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years of relevant experience
Experience in systems analysis and programming of software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Bachelor’s degree/University degree or equivalent experience
8+ years of IT experience, with a minimum of 3+ years in a relevant Application Development, Production Support, DevOps, or Software Engineering role
A minimum of 2+ years of professional experience in full-stack development, software engineering, or a hands-on automation role
Exceptional ability to plan, organize, and manage a demanding workload, with the capacity to adjust quickly to changing priorities
Demonstrable experience navigating large, complex enterprise environments with formal risk and control processes

Job Responsibility

Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
Ensure essential procedures are followed and help define operating standards and processes
Serve as advisor or coach to new or lower level analysts
Act as delegate for Application Managers to navigate key institutional processes for a portfolio of applications
Facilitate and monitor requests within internal governance platforms for key application lifecycle events
Manage application metadata and ensure its accuracy within Citi's internal systems

Fulltime

Process Automation Analyst II

This Analyst ll role is part of the Americas HR regional functions. As the HR Pr...

Location

Mexico , Tlaquepaque

Salary:

31575.00 - 35000.00 MXN / Month

Arrow Electronics

Expiration Date

Until further notice

Requirements

Experience analyzing and reporting data for fast-paced client groups
Experience Identifying and resolving key issues from partial/conflicting data
Focused on big picture when solving problems by identifying and recommending targeted improvements
Advanced experience with Microsoft Excel to provide accurate and succinct reports that add value and deliver on organization needs
Bachelor’s degree or equivalent experience, preferably within Business Administration, Business Management or Human Resources
Technical Foundations in Automation
Programming mindset
Advanced or specialized skills regarding the automation of HR processes
Skilled in developing long-term solutions to maximize digital tool adoption
Advanced skills in Microsoft Power (including Power Apps, Automate (Workflow), Power BI, Power Shell, Dataverse, SharePoint, and Power Pages)

Job Responsibility

Responsible for the orchestration of automation as a solution to streamline and improve the efficiency of regional processes, HR tools, and reporting key performance metrics
Responsible for the coordination and fulfillment of deliverables for regional projects supporting the digital adoption of Americas HR Business Partners, Solutions Center, and Talent Acquisition
Responsible for providing accurate data analysis for requested clients that focuses on quality and currency
Assist with the development and maintenance of standardized, consistent approaches to HR tools and process improvement via standard operating procedures
Experience with handling confidential data following HR best practices for security, confidentiality, and risk mitigation
Provide ad-hoc reporting support on projects or unique requests as requested by HR Leadership, HR Business Partners, and the HR Solutions Center
Promote self-service reporting functionality with end users via reporting technology like Power BI and Automate to improve the return on request turnaround time
Monitor existing and legacy processes to offer recommendations for continuous process improvement, automation efficiency, and digital adoption of HR tools by the Americas HR employees
Identify opportunities to reduce cycle times and increase efficiencies
Responsible for publication of recurring reports and presentations (ad-hoc, monthly, quarterly, etc.) for business clients, HR Business Partners, and HR Leadership

What we offer

30 days of Christmas bonus
40% vacation premium
12 vacation days plus 2 floating days
Vision Assistance
Life Insurance
Healthcare Insurance
Food/Pantry Vouchers
Restaurant Vouchers
Savings Fund
Growth Opportunities

Fulltime

Business Analyst (Automation)

We’re supporting a public sector organisation on a key hire within their growing...

Location

United Kingdom , Middlesex

Salary:

40000.00 - 45000.00 GBP / Year

Morson Talent

Expiration Date

Until further notice

Requirements

A solid Business Analyst with true end-to-end experience
Strong process mapping and improvement capability (Lean mindset beneficial)
Confident stakeholder engagement and ability to challenge constructively
Experience working across both business and technology teams
Strong analytical thinking and communication skills
Experience with Automation led projects
Need to be eligible for vetting
Must have lived in the UK for 5 years+

Job Responsibility

Leading business analysis across automation and process improvement initiatives
Mapping “as-is” and “to-be” processes, identifying gaps and opportunities
Engaging with stakeholders across business and technology
Defining and managing functional requirements through to delivery
Supporting procurement, testing, and implementation activities
Identifying risks, issues, and opportunities for continuous improvement

Fulltime

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Business Analyst, Process Automation

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