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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. ***This is no Visa sponsorship available for this position*** Position Summary CVS Health is looking for a Business Analyst to support our Manufacturer Rebates systems and help drive technology and process improvements across our PBM Finance organization. In this role, you’ll work with teams across underwriting, IT, finance, legal, sales, and operations to define requirements, improve processes, and support major transformation initiatives. We’re looking for someone with strong technical experience and the ability to break down complex topics into clear documentation. You should enjoy problem‑solving, collaborating across teams, and helping bring clarity to complicated systems and data flows.
Job Responsibility:
Act as an advisor to business and IT teams on system navigation, data structures, and process flows
Gather and document requirements for invoicing, payments, underwriting, and financial reporting
Work closely with finance and analytics teams to ensure rebate systems support evolving business needs
Serve as the main point of contact for all BA work related to Manufacturer Rebates
Translate business needs into technical specifications and project plans
Solve large, complex business problems and help design effective solutions
Provide communications support for business transformation projects
Clearly explain technical concepts and design decisions to both business and technology stakeholders
Partner with Agile teams to ensure alignment on scope, requirements, testing, and acceptance criteria
Participate in code reviews and help coordinate or conduct user acceptance testing
Maintain strong documentation across all work
Identify and remove obstacles that slow down team efficiency
Advocate for improvements to product quality, performance, and security
Requirements:
5+ years supporting technical business operations or production support
5+ years of technical writing, including system diagrams and complex process documentation
Bachelor’s degree OR equivalent work experience
Nice to have:
Experience in healthcare, PBM, or pharmacy services
Experience working with complex, interconnected systems and business processes
Agile experience preferred
Ability to quickly learn complex topics in a matrixed environment
Strong ability to manage multiple projects and prioritize effectively
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching