Business Analyst

Business Operations Analyst

This role focuses on business strategy, consulting, process improvement, and inv...

Location

Puerto Rico , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Advanced university degree (e.g., MBA) or demonstrable equivalent
Typically 5-8 years work experience in project management, supply chain or/and inventory management
Extensive expertise in SAP S/4, particularly in Production Planning, Warehouse Management, and Material Management
Advance level in English and mastery in local language
Excellent analytical thinking, analysis, and problem solving skills
Ability to summarize abstract ideas clearly and independently manage project objectives
Extensive knowledge of Microsoft Office (Excel, PowerPoint, Word, etc)
Very strong verbal and written communication skills, including negotiation, presentation, and influence
Superior group facilitation
Excellent project management skills, including project structuring

Job Responsibility

Identifies research, tools, and analyses required to achieve objectives for multiple workstreams or projects
Manages cross-functional teams and communications to facilitate projects and ensure timely delivery to clients
Manages the development of project guidelines, contingency plans, objectives, and deliverables
Consults with business leaders on a wide range of issues related to the strategy formulation process and related projects
Manages a broad range of moderately complex supply chain processes, such as inventory analysis, manufacturing processes and logistics management
Identifies opportunities for process improvement and develops recommendations
Independently execute Manufacturing System and SAP Inventory Transactions (Warehouse and Shipping) Monitoring Tasks
Provide Manufacturing System and SAP Inventory Transactions (Warehouse and Shipping) consulting to customers: Supply Chain, Engineers, Manufacturing, Finance-Inventory, 3PL (Warehouse and Shipping)
Support Business Testing Requests related to Manufacturing System and SAP
Perform root cause analysis for issues identified/reported and provide resolution within the service level model defined. Including the opening of tickets to HPE IT/InfoSys/UST/DXC and follow-up to get appropriate resolution as needed

What we offer

Health & Wellbeing
Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
Personal & Professional Development
Specific programs catered to career growth
Unconditional Inclusion
Inclusive work environment celebrating individual uniqueness.

Fulltime

Business Process Analyst Operations Support Intern

The Business Process Analyst plays a critical role in ensuring the efficiency an...

Location

Costa Rica , Heredia

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University Students pursuing a degree in business or information technology
Bachelor's degree in business, information technology, or a related field
At least some experience in business process analysis or IT service management
Strong understanding of ITIL best practices and their application in a managed services environment
Excellent analytical, problem-solving, and process mapping skills
Strong communication and interpersonal skills
Experience in gathering and documenting business requirements
Proficiency in using process modeling and documentation tools
Knowledge of IT service management tools (e.g., ServiceNow, BMC Remedy) is a plus
Self-motivated and proactive with a strong work ethic

Job Responsibility

Conduct in-depth analysis of current IT service management processes, identifying bottlenecks, inefficiencies, and areas for improvement
Develop and implement process improvement initiatives based on ITIL best practices
Collaborate with stakeholders to gather requirements, document processes, and create process maps and workflows
Ensure adherence to ITIL best practices in all service management processes
Assist in the implementation and maintenance of ITIL processes including incident management, problem management, change management, and service request management
Monitor process performance through key performance indicators (KPIs) and service level agreements (SLAs)
Provide regular reports to management
Work closely with cross-functional teams to understand business needs and translate them into actionable process improvements
Facilitate communication and collaboration between different teams
Provide training and support to staff on new processes and ITIL best practices

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Business Operation Analyst Intern

This role involves supporting real-world supply chain projects in a high-tech en...

Location

United States , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First level university degree or equivalent experience (Industrial Engineering / Business Administration)
typically, 2-4 years of experience in a supply chain function
problem solving knowledge, data analysis, and reporting skills
strong written and verbal communication skills for reporting findings and collaborating across departments
demonstrated understanding of supply chain processes (plan, source, make deliver)
strong analytical and data modelling skills
strong written and verbal communication skills
mastery in English and local language
strong interpersonal and leadership skills
developed Microsoft Office skills (Excel, PowerPoint, PBI, etc.) and other analytical aids to help manage the operation

Job Responsibility

Responsible for supply chain processes, such as order backlog analysis, order fulfillment, import/export operations, and shipping, for a regional or global business unit
produces reports using IT systems and analyses data to develop trends for supply and demand activities
articulates findings to management
analysis of backlog management
reviews performance metrics on a regular basis, identifying opportunities for improvement
may provide training or general direction for junior staff members

What we offer

comprehensive suite of benefits that supports physical, financial and emotional wellbeing
programs catered to helping you reach any career goals
unconditionally inclusive work environment

Fulltime