Business analyst manager, Randstad

Randstad

Location:
Malaysia, Shah Alam

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role will report directly to the Sales Director and will be leading a team of 6-7 headcounts. This position plays a key role in overseeing end-to-end commercial administration across General Trade (GT), Modern Trade (MT), and PKCVS Channels. This role ensures accuracy, compliance, and efficiency in sales processes while managing a multi-regional team and collaborating cross-functionally with sales, marketing, finance, and supply chain.

Job Responsibility:

Sales Administration & Trade Spend Governance: Lead the full sales admin process from order management to trade spend validation across GT, MT and PKCVS channels
KPI Incentive Program Oversight: Coordinate and validate monthly and quarterly KPI submissions from sales teams and exclusives. Ensure alignment with performance management metrics and incentive eligibility
Team Leadership & People Management: Supervise a team of 7 sales admin across different regions and portfolios. Delegate and monitor regional responsibilities to ensure SLA fulfilment and accurate reporting
System & Process Improvement: Drive enhancement in order management systems and approval work flows. Coordinate IT access control, system updates, and internal training for new implementations

Requirements:

Familiar with FMCG distribution operations and channel segmentation
Strong leadership and cross-departmental coordination
Ability to manage multiple systems and implement process improvements
Proficient in Excel, EPICOR systems, and commercial documentation

Additional Information:

Job Posted:
May 31, 2025

Expiration:
July 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Business analyst manager

Randstad

Location:Malaysia, Shah Alam

Category:-

Contract Type:Not provided