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NTT DATA Logo NTT DATA · IT - Software Development

Business Analyst - Loftware Enterprise Cloud

United States, Pittsburgh Employment contract 64008.00 - 111125.00 USD / Year · Job Posted July 04, 2026
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Job Description

We are currently seeking a Business Analyst - Loftware Enterprise Cloud to join our team in Pittsburgh, Pennsylvania (US-PA), United States (US).

Job Responsibility

  • Lead discovery and requirements-gathering workshops with business SMEs and site stakeholders across Manufacturing, Quality, Regulatory Affairs, and Supply Chain functions
  • Document current-state (“As-Is”) labeling processes, systems, workflows, and data dependencies across multiple sites
  • Define and document future-state (“To-Be”) business processes aligned with Loftware Enterprise Cloud capabilities, including Print-on-Demand labeling and SmartFlow workflows
  • Develop and maintain business and functional documentation, including Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), process maps and workflows, user stories, and acceptance criteria
  • Template Migration & Standardization
  • Analyze existing label templates across multiple legacy labeling systems
  • Partner with business SMEs to define template rationalization and standardization strategies
  • Support mapping, redesign, and recreation of label templates within Loftware Enterprise Cloud
  • Ensure compliance with regulatory, quality, and operational requirements throughout migration activities
  • Integration Requirements Definition
  • Collaborate with technical teams and implementation partners to define integration requirements between Loftware and enterprise systems including ERP, PLM, and SQL databases
  • Document data flows, field mappings, business rules, and integration specifications
  • Support validation of data integrity, traceability, and compliance requirements
  • SmartFlow Artwork & Approval Workflow Enablement (If In Scope)
  • Gather and document requirements for artwork creation, change management, review, and approval processes
  • Define user roles, permissions, and approval hierarchies within SmartFlow
  • Align artwork workflows with existing Quality Management System (QMS) and regulatory processes
  • Stakeholder Management & Communication
  • Serve as the primary liaison, alongside business leads and SMEs, between business users and technical implementation teams
  • Facilitate workshops, working sessions, and decision-making forums
  • Manage requirement reviews, approvals, and stakeholder sign-offs
  • Maintain end-to-end requirements traceability throughout the project lifecycle
  • Testing & Validation Support
  • Support development and execution of User Acceptance Testing (UAT) strategies and plans
  • Collaborate with business stakeholders to develop test scenarios and test cases covering critical business processes
  • Coordinate defect management, issue resolution, and retesting activities with implementation partners
  • Change Management & Deployment Support
  • Support impact assessments and deployment readiness activities across multiple sites
  • Assist in the development of training materials, user guides, and adoption plans
  • Provide go-live support and post-implementation hypercare assistance

Requirements

  • 7+ years of strong experience implementing enterprise labeling solutions, preferably Loftware Enterprise Cloud
  • 3+ years of experience with NiceLabel or comparable enterprise labeling platforms is acceptable
  • 3+ years of solid understanding of Print-on-Demand labeling processes and enterprise labeling architectures
  • 7+ years of proven experience leading requirements gathering and process design initiatives across multiple sites and stakeholder groups
  • 3+ years of understanding of integrations involving ERP systems (e.g., SAP), PLM platforms, databases, and enterprise applications
  • 3+ years of experience supporting large-scale, multi-site global implementations
  • Must reside in the US

What we offer

  • medical, dental, and vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
  • incentive compensation based on individual and/or company performance
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