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Business Analyst - Life & Annuities

India, Anywhere · Job Posted May 03, 2026
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Job Description

The Business Analyst - Life & Annuities role requires 5-9 years of experience in the Life Insurance and Annuities domain. The candidate will focus on requirements analysis, process definition, and stakeholder coordination. Strong skills in requirements gathering, documentation, and stakeholder management are essential. Familiarity with Agile methodologies and exposure to digital transformation and AI concepts are preferred. The role is hands-on and delivery-oriented, supporting large insurance transformation initiatives.

Job Responsibility

  • Perform requirements elicitation, analysis, and documentation across Life & Annuities processes including New Business, Underwriting, Policy Administration, Servicing, Billing, Commissions, Claims, and Annuities servicing
  • Develop and maintain Business Requirement Documents (BRDs), functional specifications, user stories, and acceptance criteria
  • Conduct workshops, interviews, and working sessions with business SMEs and operations users to clarify requirements
  • Translate business rules, product logic, and regulatory requirements into clear functional requirements for delivery teams
  • Support solution design discussions and ensure alignment with documented requirements
  • Maintain requirements traceability through development, testing, and UAT phases
  • Support UAT planning, execution, and defect triage from a business perspective
  • Apply working knowledge of Life and Annuity products (Term, UL, WL, VA, Fixed / Indexed Annuities)
  • Understand agent/producer workflows, commission structures, and policy lifecycle events
  • Support requirements related to policy issuance, endorsements, renewals, payouts, surrenders, loans, and rider processing
  • Incorporate regulatory and compliance considerations into requirement definitions
  • Collaborate with senior team members to support automation, AI, and Agentic AI-driven use cases from a business requirements standpoint
  • Help translate AI-enabled ideas into business flows, requirements, and acceptance criteria
  • Understand the impact of AI and automation on operations (no model-building or data science expectations)
  • Provide domain and BA input into RFP responses, solution descriptions, and client presentations
  • Assist senior consultants or managers in preparing use cases, scope inputs, and assumptions
  • Participate in client discussions as a subject matter contributor, not primary solution owner

Requirements

  • 5–9 years of experience as a Business Analyst in Life Insurance and Annuities
  • Strong fundamentals in requirements gathering, documentation, and stakeholder management
  • Experience working on core insurance system implementations or modernization programs
  • Ability to work directly with business users, SMEs, and delivery teams
  • Familiarity with Agile and/or hybrid delivery models
  • Exposure to digital transformation, automation, or AI concepts from a business analysis perspective

Nice to have

  • Experience supporting RFPs or pre-sales activities
  • Exposure to modern policy administration systems or digital servicing platforms
  • Basic understanding of data analysis or reporting used in insurance operations
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