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We are seeking an experienced Business Analyst to join our product-led organization, working closely with our Product Management and Engineering teams. This role is critical in bridging the gap between business requirements and technical implementation, ensuring our product development follows agile best practices while delivering exceptional value to our customers in the eDiscovery, Investigations, and Data Governance domains.
Job Responsibility:
Collaborate with Product Managers, stakeholders, and customers to gather, analyze, and document detailed business requirements
Translate complex business needs into clear, actionable artefacts
Conduct stakeholder interviews, workshops, and requirement gathering sessions
Perform gap analysis between current state and desired future state
Write comprehensive user stories with clear acceptance criteria following industry best practices
Define robust Definition of Done (DoD) criteria for development, QE and documentation teams
Participate actively in sprint planning, backlog refinement, and story estimation sessions
Facilitate triad sessions with Product Manager, Developer, and Tester
Work closely with engineering teams to ensure technical feasibility of requirements from a product lens, using customer personas and user experience thinking
Participate in technical design discussions and provide business context
Support engineers during development by clarifying requirements and resolving ambiguities
Validate technical solutions against business requirements
Conduct user acceptance testing (UAT) and coordinate with QA teams
Identify opportunities for process improvements and automation
Maintain traceability matrices linking requirements to test cases and deliverables
Support go-to-market activities by providing detailed product knowledge
Build and maintain relationships with internal and external stakeholders
Facilitate communication between business and technical teams
Present findings, recommendations, and project updates to leadership
Act as a subject matter expert for business processes and requirements
Requirements:
Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field
5-6 years of experience as a Business Analyst in a technical product environment
Proven experience working in agile/scrum development methodologies
Proficiency with requirements management tools (JIRA, Confluence, Aha!)
Experience with process modeling tools and techniques (BPMN, flowcharts, wireframes)
Strong understanding of software development lifecycle (SDLC)
Familiarity with API documentation and technical specifications
Exceptional analytical and problem-solving abilities
Outstanding written and verbal communication skills
Strong facilitation and workshop leadership capabilities
Ability to work effectively with cross-functional teams
Detail-oriented with strong organizational skills
Nice to have:
Experience with data analysis and SQL queries
Background in eDiscovery, Legal Technology, Investigations, or Data Governance
Experience with enterprise software licensing models and compliance requirements
Understanding of cloud computing and SaaS platforms
Experience with business process automation and workflow design
Knowledge of data privacy regulations and security requirements
Familiarity with customer journey mapping and user experience design
Experience with A/B testing and product analytics tools