CrawlJobs Logo

Business Analyst Leader (IT)

Vietnam, Hanoi Employment contract · Job Posted May 04, 2026
Apply Position
Job Link Share

Job Responsibility

  • Lead requirement elicitation through client interviews and workshops
  • Analyze business processes and define As‑Is / To‑Be workflows
  • Define and document business and functional requirements clearly
  • Produce and clearly explain key BA deliverables, including: Business Requirement Documents (BRD), Screen definition and screen list, Interface requirement definitions, Functional structure / system function allocation diagrams
  • Lead stakeholder alignment and gain agreement from both clients and development teams
  • Communicate requirements effectively to engineers, functional consultants, and testers
  • Support test planning and User Acceptance Testing (UAT)
  • Collaborate with Project Managers on scope control, issue management, and change requests

Requirements

  • 4+ years of experience as a Business Analyst or in a similar role in IT system development projects
  • Strong experience in upstream phases, including: Business analysis (As‑Is / To‑Be)
  • Requirements definition (business and functional requirements)
  • Basic functional design and early solution shaping
  • Solid understanding of system development lifecycle in Waterfall and/or Agile projects
  • Ability to clearly explain requirements and deliverables and lead consensus among stakeholders
  • Strong communication, facilitation, and documentation skills
  • Business‑level English communication skills (written and spoken)

Nice to have

  • Experience using screen mockup or prototyping tools (e.g. Figma, Adobe XD)
  • Experience supporting requirement clarification using wireframes or prototypes
  • Experience as a BA for ERP or enterprise systems (D365 F&O, Business Central, SAP, etc.)
  • Business domain knowledge in manufacturing, logistics, procurement, inventory, accounting, or finance
  • Experience working in Agile / Scrum projects
  • Experience with project management or development tools such as JIRA, Redmine, or Azure DevOps
  • Japanese proficiency (JLPT N2 or above, or equivalent experience working with Japanese clients)

What we offer

  • Hybrid working mode
  • Competitive salary based on agreement
  • Full social insurance coverage based on salary
  • Probation with 100% salary
  • Comprehensive healthcare coverage for staff and their families
  • Annual bonuses and regular salary reviews
  • Training sponsorship for professional courses and certification exams
  • Regular health check-ups
  • 15 days of paid annual leave, plus 1 additional day for every 3 years of service, up to 20 days

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Business Analyst Leader (IT)

8 matching positions

New

IT Business Analyst - AVP

The IT Business Senior Analyst is an intermediate-level position responsible for...
Location
Location
Mexico , Ciudad De Mexico
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of relevant experience
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
  • Proven interpersonal, data analysis, diplomatic, management and prioritization skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to manage multiple activities and build/develop working relationships
  • Proven self-motivation to take initiative and master new tasks quickly
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
  • Bachelor's degree/University degree or equivalent experience
  • 4-7 years of experience as Business Analyst or similar role
  • Strong analytical and problem solving skills
Job Responsibility
Job Responsibility
  • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
  • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
  • Support system change processes from requirements through implementation and provide input based on analysis of information
  • Consult with business clients to determine system functional specifications and provides user and operational support
  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
  • Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Acts as SME to senior stakeholders and /or other team members
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Fulltime
Read More
Arrow Right

It Business Analyst Sr

The IT Business Senior Analyst is an intermediate-level position responsible for...
Location
Location
Mexico , Ciudad De Mexico
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of relevant experience
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
  • Proven interpersonal, data analysis, diplomatic, management and prioritization skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to manage multiple activities and build/develop working relationships
  • Proven self-motivation to take initiative and master new tasks quickly
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
  • Bachelor's degree/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
  • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
  • Support system change processes from requirements through implementation and provide input based on analysis of information
  • Consult with business clients to determine system functional specifications and provides user and operational support
  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
  • Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Acts as SME to senior stakeholders and /or other team members
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Read More
Arrow Right
New

Banamex IT Business Senior Analyst (AML)

The IT Business Senior Analyst is an intermediate-level position responsible for...
Location
Location
Mexico , Ciudad De Mexico
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of relevant experience
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
  • Proven interpersonal, data analysis, diplomatic, management and prioritization skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to manage multiple activities and build/develop working relationships
  • Proven self-motivation to take initiative and master new tasks quickly
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
  • Bachelor's degree/University degree or equivalent experience
  • Más de 5 años trabajando en Tecnología
  • Más de 2 años trabajando en la Industria Bancaria
Job Responsibility
Job Responsibility
  • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
  • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
  • Support system change processes from requirements through implementation and provide input based on analysis of information
  • Consult with business clients to determine system functional specifications and provides user and operational support
  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
  • Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Acts as SME to senior stakeholders and /or other team members
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Fulltime
Read More
Arrow Right

It Business Senior Analyst

The IT Business Senior Analyst is an intermediate-level position responsible for...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of relevant experience
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
  • Proven interpersonal, data analysis, diplomatic, management and prioritization skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to manage multiple activities and build/develop working relationships
  • Proven self-motivation to take initiative and master new tasks quickly
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
  • Bachelor's degree/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
  • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
  • Support system change processes from requirements through implementation and provide input based on analysis of information
  • Consult with business clients to determine system functional specifications and provides user and operational support
  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
  • Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Acts as SME to senior stakeholders and /or other team members
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Fulltime
Read More
Arrow Right

IT Business Senior Analyst

Job Overview: Citibank, N.A. seeks an IT Business Senior Analyst for its New Yor...
Location
Location
United States , New York
Salary
Salary:
150500.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Requires a Bachelor’s degree, or foreign equivalent, in Electronic Engineering, Computer Engineering or Information Technology, or related field and 5 years of progressive, post-baccalaureate experience as an IT Business Senior Analyst, Business System Analyst, MIS Analyst, Solution Delivery Consultant, Manager – Financial Services Analytics, Business Analyst, or related position analyzing and supporting IT initiatives and programs for broad-based stakeholders, including business and operations departments. Minimum of 5 years of experience must include: Business process modeling techniques, requirements gathering, and documentation tools
  • All phases of Software Development Life Cycle (SDLC) and Agile methodologies
  • Broad-based stakeholder management
  • Solutions design and validation, change management, testing and quality assurance
  • Knowledge of Retail banking business processes and products like loans, savings accounts, and credit cards
  • Knowledge of Retail banking regulations
  • Creating and managing Microsoft PowerPoint presentations to communicate complex IT solutions and business strategies
  • Microsoft Word for documentation, report generation, and creating technical and business documentation
  • Microsoft Visio for designing process flows, IT systems diagrams, and business workflows
  • Microsoft SharePoint for team collaboration, document management, and workflow automation
Job Responsibility
Job Responsibility
  • Work within Citi’s U.S. Personal Banking Technology space on the Deposit, Savings & Secure Lending team and specifically within the Branch Technology team, which serves as the principal point-of-contact for the Branch Business and ensures the delivery of all Branch Mandatory & Strategic initiatives
  • Focus on Business Analysis and System Analysis skillset to deliver programs/projects with key partners including Technology, Operations, Legal, Compliance, Business, as well as external vendors
  • Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
  • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
  • Consult with stakeholders to solve any system issues and problems through in-depth evaluation of business processes, systems, and industry standards, and recommend solutions
  • Support system change processes from requirements through implementation and provide input based on analysis
  • Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
  • Identify and communicate associated risks and impacts of applying technologies to the current business environment, including consideration of business implications
  • Serve as advisor to lower-level analysts
  • Act as the subject matter expert to senior stakeholders and other team members
What we offer
What we offer
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • Fulltime
Read More
Arrow Right

IT Applications Business Analyst

The Oracle IT Business Analyst maximizes ASML’s investment in enterprise softwar...
Location
Location
United States , San Diego
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Engineering, etc.
  • Must have 8 years of experience in Oracle EBS consulting, implementation, support, or analysis
  • Experience in global, multi-organization Oracle environments strongly preferred
  • Expert knowledge of Oracle EBS value flows (O2C, P2P, S2R, R2R) with strong system administration fundamentals
  • Proficiency with manufacturing, finance, logistics, field service, and inventory/discrete manufacturing modules
  • Strong SQL and PL/SQL abilities (8/10)
  • Excellent written and verbal communication skills
  • able to influence and present to broad audiences
  • Highly organized with strong attention to detail, transparency, and follow-through
  • Ability to learn quickly, interpret complex data, and adapt to shifting workloads
Job Responsibility
Job Responsibility
  • Partner with SMEs and business leaders to translate business challenges into clear requirements and solution designs
  • Capture, document, and validate business processes, functional requirements, and acceptance criteria using text, diagrams, and visuals
  • Troubleshoot, diagnose, and resolve application issues in collaboration with internal IT teams and external vendors
  • Perform development and configuration activities across Oracle EBS and cloud tools (PL/SQL, BI Publisher, Forms/Reports, Workflow, OIC, Apex, ISG)
  • Coordinate, execute, and communicate software releases, enhancements, and lifecycle upgrades
  • Support reporting, data analysis, and transaction error resolution for operational and financial teams
  • Provide critical support during month-end close, period-end activities, and other key business cycles
  • Work with security teams to ensure compliance with application, data, and access standards
  • Manage and guide third-party partners to deliver high-quality solutions
  • Contribute to application lifecycle management, documentation, procurement needs, and continuous improvement initiatives
What we offer
What we offer
  • medical, dental, vision, and basic life insurance
  • Participation in the Company's 401k plan
  • Eight (8) hours of vacation leave every month
  • Thirteen (13) paid holidays throughout the calendar year
  • Fulltime
Read More
Arrow Right

IT Sr Business Analyst

Location
Location
Mexico , Ciudad De Mexico
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years of experience
  • Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
  • Experience with all phases of Software Development Life Cycle
  • Comprehensive knowledge of the principles of business analysis
  • 2 years SQL
  • 2 years in any current object-oriented programming language
  • 5-8 years relevant experience demonstrated Data Analyst skillset
  • Advanced understanding of Project management methodologies and tools
  • Intermediate to senior level experience in a Data Analysis role with commensurate people management experience
  • Ability to monitor tight deadlines or unexpected requirement changes
Job Responsibility
Job Responsibility
  • Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
  • Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
  • Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
  • Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
  • Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
  • Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Requirements Gathering and Analysis Document and translate requirements into clear functional and non-functional specifications for the technical team Identify use cases, user flows, and acceptance criteria
  • Serve as a link between users and our technology teams Connect business areas with development teams (developers and testers)
  • Ensure that the technical solution aligns with the strategic business objectives
  • Fulltime
Read More
Arrow Right

It Business Lead Analyst

Who we look for : We are going through a very exciting phase of transformation i...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience
  • Experience in product companies as product owner/senior business analyst
  • Experience delivering strategic change programs spanning multiple years in a fast paced, financial product company
  • Adept in agile practices and strong ability to develop, manage and continuously prioritize backlog
  • Product knowledge of Margin & collateral, OTC Derivatives or payments flows or related domain is a plus
  • Energetic, flexible, collaborative, and proactive
  • a leader who can positively and productively add product impact to both strategic and tactical technology
  • Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations and Technology environments
  • Strong risk management and control mindset
  • Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations
Job Responsibility
Job Responsibility
  • Collaborates with prospective and operational and business users to understand and anticipate their needs and translate them into technology product requirements
  • Aligns with the vision for the team's product and maintaining the cohesive vision throughout the SDLC process. Create a product roadmap based on this vision
  • Manages the product backlog and prioritizing the tasks based on challenging and often competing requirements
  • Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
  • Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
  • Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
  • Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
  • Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
  • Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
  • Fulltime
Read More
Arrow Right