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The Commercial Logistics Business Improvement team supports the Commercial organization through system integrations, data integrity, analytics, and modeling. The Commercial Logistics BI Analyst III contractor will serve in a more advanced individual contributor capacity, helping drive continuous improvement for rail transportation management systems, SAP/ERP capabilities, process optimization, analytics, and cross-functional collaboration. This role is expected to operate with greater independence, handle more complex assignments, and provide experienced support for scalable and sustainable business solutions based on operational and system needs. This position requires strong analytical and critical-thinking skills, technical aptitude, and the ability to convert complex data and business processes into actionable recommendations and measurable improvements. Success in this role depends on collaboration, initiative, execution, and the ability to assess current-state processes and identify opportunities to improve logistics performance and system effectiveness.
Job Responsibility:
Monitor and support SAP integrations with TMS applications, proactively troubleshoot issues, perform root-cause analysis, and help drive timely resolution of complex system or process issues
Serve as an experienced subject matter resource for TMS platforms, providing guidance, knowledge sharing, and user support across the organization
Use analytics tools, reporting, and operational data to improve visibility, identify trends, and enable data-driven decision-making
Partners with cross-functional teams to support system upgrades, data integrations, and process optimization initiatives across logistics workflows
Document process changes, system updates, and improvement initiatives, and prepare reports or presentations on progress, outcomes, and business impact
Support strategic business improvement efforts, including freight management system enhancements and initiatives to improve logistics transparency
Maintain high levels of data integrity by monitoring key system data and supporting critical transactions within TMS platforms
Analyze end-to-end process and data flow issues and recommend solutions that improve accuracy, efficiency, and reporting consistency across teams
Work independently on moderately complex assignments, escalating risks appropriately, and helping coordinate solutions with business and technical stakeholders
Requirements:
Bachelor's degree
Logistics experience - Rail preferred
Experience integrating TMS system (examples: Intellitrans, TransMetric) with an ERP - SAP preferred
End to end root cause analysis
Critical thinking (if I do X to the data, then that effects Y in this way)
Familiarity with Power BI dashboards (not creating them, but reading and using them), SharePoint for document storage, and Excel
Familiarity with Railroad website a huge plus
Nice to have:
Experience with SAP S/4HANA and SAP R/3, including vendor billing documents, nominations, shipment cost documents, and ticket actualization
Experience in integrating TMS data into ERP systems and other enterprise platforms
Ability to map business processes and demonstrate end-to-end data flow to improve data accuracy and streamline reporting across departments
Experience supporting logistics improvement initiatives across truck and rail operations