Business Analyst II Job at STAFFVIRTUAL (Manila)

Job Description

The Business Analyst II serves as a critical bridge between business stakeholders and technical development teams across the company's internal platform ecosystem. This is a technically oriented Business Analyst role requiring a demonstrated understanding of API integrations, system architecture concepts, and software delivery pipelines—not just requirements documentation. The Business Analyst II is expected to operate independently within an Agile delivery environment, contribute meaningfully to sprint ceremonies, write high-quality user stories and acceptance criteria, and maintain alignment across cross-functional teams. This role supports multiple internal platforms and works closely with application administrators, the QA team, and internal development teams to ensure features are well-defined, technically feasible, and delivered with quality.

Job Responsibility

Elicit, document, and manage business and technical requirements through stakeholder interviews, workshops, and process analysis
Translate business needs into clear, concise user stories with acceptance criteria using behavior-driven formats (e.g., Given/When/Then)
Analyze current-state systems and workflows
identify gaps and propose future-state solutions
Document data flows, integration points, and system dependencies including API request/response behavior
Maintain traceability between business requirements, user stories, and test cases
Engage directly with development teams to clarify technical requirements and validate that proposed solutions meet business needs
Review and contribute to API documentation, including understanding of REST/JSON payloads, request structures, error handling, and field mapping
Participate in technical design discussions
surface business impact of architectural decisions
Support integration analysis when third-party systems, APIs, or data sources are involved
Collaborate with QA to develop test scenarios
assist in UAT coordination and defect triage
Actively participate in Agile ceremonies: sprint planning, backlog refinement, daily standups, sprint reviews, and retrospectives
Manage and maintain the product backlog in Azure DevOps (ADO), including Epics, Features, User Stories, Tasks, and Bugs
Contribute to sprint capacity planning
assist in effort estimation with development teams
Apply pull-based or flow-driven delivery principles
support release candidate readiness processes
Communicate sprint status, risks, and blockers clearly and proactively to stakeholders and leadership
Serve as a liaison between business stakeholder and technical teams
Produce audience-appropriate documentation: executive summaries, BRDs, SOPs, release notes, and process flows
Facilitate working sessions and demos
capture decisions and action items
Create wireframes and process diagrams to communicate requirements visually using tools such as Miro and Figma

Requirements

API literacy: ability to read and interpret REST API documentation, understand request/response structures (JSON/XML), identify field mappings, and articulate integration behavior in requirements
Data analysis: comfortable working with structured data sets, identifying anomalies, and translating data findings into actionable requirements
Understanding of SDLC stages (Design, Development, QA, UAT, Release) and how BA work intersects at each phase
Familiarity with environment promotion concepts (Dev Test Stage Production) and release management practices
Proficient in writing user stories, acceptance criteria, use cases, and process flow documentation
Experience with Business Process Modeling
Ability to produce wireframes or low-fidelity mockups to support UI/UX requirements
Azure DevOps (ADO): backlog management, sprint boards, work item hierarchy (Epics/Features/Stories/Tasks)
Microsoft Suite
Miro: process mapping, collaborative diagramming, brainstorming facilitation
Claude, Claude Design
Communication excellence: ability to translate between technical language (developer) and business language (stakeholder) fluidly and accurately
Active listening and facilitation: skilled at running productive working sessions, drawing out unstated needs, and synthesizing complex input
Critical thinking: ability to challenge assumptions, identify edge cases, and ask the right questions beforecommitting requirements to development
Conflict navigation: comfortable holding a position on requirements scope, negotiating priority tradeoffs, and managing pushback diplomatically
Organizational discipline: strong ability to manage multiple workstreams, track open items, and deliver documentation on time without being micromanaged
Collaborative mindset: builds trust with developers, QA, and stakeholders
understands that BA success is a team outcome
Intellectual curiosity: proactively seeks to understand technical systems, data structures, and product logic — not just the business surface layer
Adaptability: thrives in dynamic environments with shifting priorities and evolving processes
Attention to detail: produces documentation that is precise, internally consistent, and unambiguous
Presentation & storytelling: able to structure complex information clearly for both working-level and executive audiences
Associate or Bachelor's degree in Business— or equivalent professional experience
3–5 years of progressive business analysis experience in a technical or software delivery environment

Nice to have

Certified Scrum Master (CSM) — Scrum Alliance
PMI Professional in Business Analysis (PMI-PBA)
IIBA Certification in Business Analysis (CBAP or CCBA)
SAFe Agilist or SAFe BA certification
Experience working with external development vendors or managed service providers is preferred

What we offer

Competitive compensation and benefits package
HMO Day 1 + FREE dependent coverage
Allowances
Attendance bonus
Paid time offs
Company-provided work setup (laptop, monitor, accessories)
Training, career growth, and global exposure
A collaborative and supportive team culture

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Business Analyst II

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