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The Business Analyst, a key Product Management Team member, works collaboratively with cross-functional team members to support project management, software development and implementation, and automation of business processes for dynaConnections customers. As a Business Analyst, you will work on various projects with Product Managers, other Analysts, and various other teams and leaders, proving your ability to impact business through the software solutions we provide customers positively. You will be responsible for gathering, analyzing, and documenting business and system requirements, maintaining records of changes, ensuring all stakeholders are informed of changes, and serving as a conduit for delivering quality results. The Business Analyst will also coordinate and facilitate requirements meetings and product demonstrations and regularly update project artifacts. They will establish and maintain an effective and collaborative relationship with dynaConnections’ leadership, team members, customers, end users, and others as needed. Additional responsibilities will include assistance with quality control and software testing.
Job Responsibility:
Possesses extensive analytical thinking to interpret and document technical requirements accurately
Be a creative thinker who can identify and outline problems and provide solutions or alternatives to existing or proposed solutions
Evaluate business processes, identify and gather requirements, and design solutions
Work directly with multiple customers and stakeholders to identify their business needs
See the complete picture and validate the requirements based on the knowledge of the business needs
Provide a communicative atmosphere that clarifies requirements to different audiences
Facilitate requirements gathering and analysis sessions between all the stakeholders, knowledge matter experts, and the development team as needed
Provide visual collaboration and diagramming breakout sessions on specific subjects
Work with UI/UX Designers to create new and/or updated designs for various system functions
Draft statistical reports that assist decision-makers in choosing the right direction based on business needs
Actively participate in various Scrum processes, including daily stand-ups, sprint planning, sprint reviews, and retrospectives, and provide feedback and insights to improve future iterations
Collaborate with the Q.A. team to validate that the delivered solutions meet the intended business requirements and quality standards, supporting testing efforts
Help perform Functional Testing to ensure requirements and designs are met
Help facilitate User Acceptance Testing for full customer delivery
Stay current with industry trends, best practices, and emerging technologies, particularly within the MLS real estate industry, and apply relevant knowledge to our projects
Work closely with the Product Manager to iterate Roadmap functionality, support future design plans, identify and implement system standards, and standardize Product Management processes
Management may assign other responsibilities as they pertain to your role
Requirements:
Bachelor of Science/Arts in Information Technology, Business or equivalent
3+ years as a Business Analyst or related experience
3+ years of experience with Software Development Life Cycle (Agile, Scrum, or Waterfall Methodologies)
2+ years of experience working for an organization with complex, matrixed applications
2+ years of experience with technical writing or documenting functional or non-functional system requirements
Experience utilizing Microsoft Office or similar tools, with an understanding of Microsoft SharePoint, Slack, JIRA, Confluence, and other collaboration and document management tools
Experience with software testing and methodologies
Self-motivated, shows initiative, and can work with minimal direction if required
Master of the art of asking the right questions
Ability to work collaboratively and virtually with clients and company staff members remotely
Possess the ability to be calm, empathetic, and patient, knowing how to respond to clients to ensure client satisfaction
Exceptional verbal and written communication skills
Extraordinary integrity with the ability to incorporate others’ opinions, needs, and feedback
Time and project management skills, with the capability to prioritize and multitask as needed while juggling multiple clients and projects
The ideal candidate embodies empathy, enthusiasm, and curiosity
Possess the talent to identify client problems and devise proper resolutions
Have a high technical competency and a solid aptitude to learn innovative technology
Ability to describe technical concepts to technical and non-technical people
Attention to detail while seeing the strategic implications of the big picture
Creative and flexible with the ability to thrive in a fast-paced and changing environment
Stay current with the company’s products, services, upgrades, and issues
Solid team player
What we offer:
Medical/Mental/Rx Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Savings Plan
Long-Term Disability Insurance Plan
Accidental Death and Dismemberment Insurance Plan
Basic Life Insurance Plan
Equity Plan (Company Stock Options)
Generous PTO
Paid Sick Days
Paid Holidays
Stocked Kitchen and Taco Fridays
Gym Membership (Wellness Program)
Costco Membership
Professional Development Opportunities & Reimbursement
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