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Reporting to the HR Transformation Project Manager, the Business Analyst I supports HR transformation initiatives by documenting and analyzing business processes across multiple HR and other business functions. Working closely with business stakeholders, this role is responsible for capturing current and future state process flows, identifying pain points, and contributing to the development of standardized operating procedures. This role offers hands-on experience within an active HR transformation program, providing exposure to stakeholders across HR Operations, Centres of Excellence (COEs), and Trade Operation Teams. The Business Analyst I will receive mentorship and guidance from experienced project leaders, with opportunities to develop practical skills in process mapping, stakeholder engagement, and data-driven analysis while contributing to meaningful, enterprise-wide initiatives.
Job Responsibility:
Participate in process discovery workshops to capture current and future state workflows using swimlane diagrams
Document business process pain points, gaps, and improvement opportunities identified during stakeholder discussions
Support the development and maintenance of a centralized repository of process maps and standard operating procedures
Assist in gathering and analyzing data to support root cause analysis and process improvement initiatives
Elicit and document business requirements for enhancements to HR reports and dashboards
Ensure process documentation is aligned with other ongoing HR transformation initiatives
Collaborate with team members to validate and refine process documentation
Work closely with the Project Manager and team members to learn and apply business analysis techniques in a structured project environment
Requirements:
Bachelor's degree in Business Administration, Human Resources, Management Information Systems, or a related field
0–1 years of relevant experience (internship or co-op experience considered an asset)
Exposure to process mapping, business analysis, or project work is an asset
Basic understanding of process mapping concepts (e.g., swimlane diagrams)
Familiarity with tools such as Microsoft Visio, MIRO, or similar is an asset
Strong attention to detail and ability to organize information clearly
Analytical mindset with an interest in problem-solving and continuous improvement
Strong communication skills with a willingness to engage and learn from stakeholders
Ability to work in a structured environment while managing multiple tasks
Nice to have:
Experience with swimlane (cross-functional) diagrams
Familiarity with Microsoft Visio, MIRO, or similar