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Business Analyst, Finance & Billing

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Brightspeed

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Location:
United States , Charlotte

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Business Analyst, Finance & Billing serves as a critical bridge between Finance and Technology, translating business strategy into system-enabled solutions that improve financial operations, billing accuracy, and reporting. This role partners closely with Finance, IT, and cross-functional leaders to define requirements, optimize processes, and ensure technology platforms effectively support Brightspeed’s financial and customer lifecycle operations.

Job Responsibility:

  • Partner with Finance leaders to understand business objectives and translate them into clear, measurable business and functional requirements
  • Lead the end-to-end requirements lifecycle, including stakeholder interviews, workshops, documentation, and validation across Finance, Billing, and Revenue functions
  • Develop and maintain business requirements documents, process flows, and functional specifications to support IT design and development
  • Ensure alignment between Finance business needs and enterprise platforms, including SAP S/4HANA, BRIM, ARIBA, RAR, billing systems, and analytics platforms
  • Identify process gaps and recommend automation, system enhancements, and workflow improvements to increase efficiency, accuracy, and control
  • Partner with Product Owners and Platform teams to translate requirements into user stories, acceptance criteria, and prioritized backlogs in Jira or similar tools
  • Participate in sprint planning, backlog grooming, testing cycles, and release readiness to ensure solutions are delivered on time and meet business expectations
  • Support development and testing teams by clarifying requirements, validating solutions, and assisting with defect triage and resolution
  • Serve as the primary Finance liaison for technology initiatives, ensuring transparency, alignment, and timely decision-making
  • Communicate project status, risks, dependencies, and outcomes to Finance and IT stakeholders through governance forums and project updates
  • Develop test scenarios and lead or support User Acceptance Testing (UAT) to validate solutions before deployment
  • Validate post-deployment results, ensuring adoption, performance, and business outcomes meet expectations

Requirements:

  • Bachelor’s degree in Information Systems, Accounting, Finance, Business Administration, or a related field required
  • 5–10 years of experience as a Business Analyst, Systems Analyst, or similar role in a technology-enabled business environment
  • 5–10 years of experience supporting financial systems, billing platforms, or enterprise technology implementations
  • Experience leading business requirements, functional specifications, testing cycles, and release readiness across multiple systems
  • Experience working in Agile/Scrum delivery environments
  • Strong analytical and problem-solving skills with the ability to translate complex business needs into system-based solutions
  • Advanced stakeholder management and communication skills, including the ability to work across Finance, IT, and business leadership
  • Proficiency with Agile and Waterfall delivery methodologies
  • Experience using tools such as Jira, Confluence, Zephyr, QTest, Smartsheet, or similar project and testing platforms
  • Strong documentation, organization, and process design capabilities
  • Ability to drive continuous improvement and challenge existing processes constructively
  • Excellent written and verbal communication skills

Nice to have:

  • Experience with SAP S/4HANA, BRIM, RAR, ARIBA, billing platforms, and revenue or cash applications
  • Experience with data analytics, reporting, and customer lifecycle systems (e.g., Looker, Power BI, SQL)
  • Experience in telecommunications, subscription-based, or high-volume billing environments
  • PMP, ScrumMaster, or similar project management or Agile certification
What we offer:
  • competitive medical, dental, vision, and life insurance
  • employee assistance program
  • 401K plan with company match
  • host of voluntary benefits

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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