Business Analyst - Digital

• Lead discovery efforts with stakeholders to capture business objectives, functional needs, and user expectations for digital initiatives
• Create organized business requirements, process flows, and supporting documentation that guide development and delivery teams
• Collaborate closely with engineers and product partners to convert business goals into practical system and platform solutions
• Analyze current workflows to identify inefficiencies and recommend improvements that enhance performance and user experience
• Support backlog refinement, requirement clarification, and solution validation within Agile Scrum delivery cycles
• Conduct gap analysis to compare existing capabilities with future-state needs and help define actionable next steps
• Review project deliverables and business outcomes to confirm solutions align with documented requirements and stakeholder expectations

• 5+ years of experience as a Business Analyst, preferably supporting web, e-commerce, or digital platform environments
• Strong ability to gather, interpret, and document business and functional requirements with accuracy and clarity
• Experience working directly with technical teams to support solution design, development, and implementation
• Proficiency in Agile Scrum methodologies and participation in iterative project delivery
• Hands-on experience performing gap analysis, document review, and process evaluation
• Excellent communication skills with the ability to engage stakeholders across business and technology functions

Background supporting customer-facing systems or service-oriented environments is a plus

• Medical, vision, dental, and life and disability insurance
• Company 401(k) plan