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We are looking for an experienced Business Analyst Advanced to support a client-facing onboarding program in Boston, Massachusetts. This Long-term Contract position will focus on coordinating third-party onboarding activities, aligning business needs with operational readiness, and driving clear communication across internal teams and external partners. The role suits a senior specialist who can manage competing priorities, operate effectively in a change-driven environment, and provide confident updates to stakeholders throughout delivery.
Job Responsibility:
Lead third-party onboarding activities from initial assessment through implementation, testing, launch preparation, and post-go-live stabilization
Act as the primary contact for clients and external service partners, translating current operating models into practical future-state onboarding plans
Coordinate closely with product, operations, reference data, testing, and technology teams to define scope, dependencies, and delivery milestones
Oversee connectivity and messaging readiness, including certification planning, issue resolution, and management of non-standard requirements
Monitor testing progress, guide defect triage, and confirm that entry and exit criteria are met before each implementation stage
Produce dashboards, status reporting, and metrics that highlight delivery progress, quality indicators, risks, and key decisions
Identify process gaps and strengthen controls to improve onboarding quality, transparency, and execution consistency
Provide day-to-day direction to offshore support resources, promoting strong service levels, accountability, and collaboration across locations
Requirements:
Significant business analysis experience within financial services, preferably in a client-facing onboarding or change delivery capacity
Strong understanding of trade lifecycle activities, cash movements, and corporate actions across operational processes
Knowledge of custody-related environments and third-party service models is highly valued
Demonstrated ability to manage competing priorities while maintaining accuracy, responsiveness, and stakeholder confidence
Excellent communication and presentation skills, with the ability to interact effectively with clients and senior stakeholders
Hands-on experience with reporting and analytics tools such as Microsoft Excel, PowerPoint, and Tableau
Proven background in planning, due diligence, governance reporting, and cross-functional coordination
Bachelor’s degree preferred, or equivalent practical experience with a substantial track record in relevant business environments
What we offer:
Medical, vision, dental, and life and disability insurance