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Robert Half Logo Robert Half · IT - Administration

Business Analyst Advanced

United States, Boston · Job Posted May 05, 2026
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Job Description

We are looking for an experienced Business Analyst Advanced to support a client-facing onboarding program in Boston, Massachusetts. This Long-term Contract position will focus on coordinating third-party onboarding activities, aligning business needs with operational readiness, and driving clear communication across internal teams and external partners. The role suits a senior specialist who can manage competing priorities, operate effectively in a change-driven environment, and provide confident updates to stakeholders throughout delivery.

Job Responsibility

  • Lead third-party onboarding activities from initial assessment through implementation, testing, launch preparation, and post-go-live stabilization
  • Act as the primary contact for clients and external service partners, translating current operating models into practical future-state onboarding plans
  • Coordinate closely with product, operations, reference data, testing, and technology teams to define scope, dependencies, and delivery milestones
  • Oversee connectivity and messaging readiness, including certification planning, issue resolution, and management of non-standard requirements
  • Monitor testing progress, guide defect triage, and confirm that entry and exit criteria are met before each implementation stage
  • Produce dashboards, status reporting, and metrics that highlight delivery progress, quality indicators, risks, and key decisions
  • Identify process gaps and strengthen controls to improve onboarding quality, transparency, and execution consistency
  • Provide day-to-day direction to offshore support resources, promoting strong service levels, accountability, and collaboration across locations

Requirements

  • Significant business analysis experience within financial services, preferably in a client-facing onboarding or change delivery capacity
  • Strong understanding of trade lifecycle activities, cash movements, and corporate actions across operational processes
  • Knowledge of custody-related environments and third-party service models is highly valued
  • Demonstrated ability to manage competing priorities while maintaining accuracy, responsiveness, and stakeholder confidence
  • Excellent communication and presentation skills, with the ability to interact effectively with clients and senior stakeholders
  • Hands-on experience with reporting and analytics tools such as Microsoft Excel, PowerPoint, and Tableau
  • Proven background in planning, due diligence, governance reporting, and cross-functional coordination
  • Bachelor’s degree preferred, or equivalent practical experience with a substantial track record in relevant business environments

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
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