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The InvestNet program at KeyBank is a multi‑year wealth‑management modernization initiative focused on enhancing, stabilizing, and expanding Key’s use of the Envestnet wealth management platform. The program is designed to deliver a more unified and modern advisor experience across financial planning, portfolio management, analytics, billing, and client reporting. KeyBank is entering Phase 2 of the InvestNet wealth platform integration and is staffing additional Business Analysts to support expanded scope, data conversion efforts, and digital advisor experience enhancements.
Job Responsibility:
Elicit, analyze, and document functional and non‑functional requirements across front‑to‑back office wealth processes, including proposals, portfolio management, billing, reporting, and advisor workflows
Translate high‑level business problems into clear, actionable requirements for technology and delivery teams
Perform current‑state vs. future‑state gap analysis, ensuring no critical advisor or client capabilities regress during the InvestNet migration
Clearly document current and future state workflows, processes, and system interactions
Own and manage requirements throughout the full SDLC, from discovery through delivery
Partner closely with business stakeholders, product owners, and technology teams to drive clarity and alignment
Support Agile delivery by creating and managing user stories, acceptance criteria, and backlog items
Requirements:
Strong core Business Analyst experience, including gap analysis, requirements documentation, and process flow creation
Proven ability to operate in ambiguity, multitask effectively, and proactively solve problems
Wealth management domain expertise, with familiarity across wealth products, platforms, or advisor‑facing systems
Experience working in Agile environments, including hands‑on use of tools such as Jira
Excellent communication and stakeholder management skills, with the ability to work across business and technology teams
Nice to have:
Experience with wealth platforms or products such as: Envestnet
Pershing (NetX, NetXInvestor)
FIS (Global Plus, Global Office)
MoneyGuidePro
eMoney
Ability to read and write SQL and perform data mapping
Experience with BigQuery
Process and workflow visualization using Miro or Draw.io
Documentation and collaboration using Confluence
What we offer:
medical
dental
vision
life
disability
other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
corporate discount savings program
other discounts
on-demand training program
access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
certification discounts and other perks to associations that include CompTIA and IIBA