CrawlJobs Logo
Perfaware Logo Perfaware · IT - Software Development

Business Analyst – Retail Technology

· Job Posted February 16, 2026
Apply Position
Job Link Share

Job Description

Perfaware is seeking a highly skilled Business Analyst – Retail Technology with a strong focus on enterprise eCommerce and Order Management projects using Salesforce or IBM Sterling. As Business Analyst – Retail Technology, you will play a pivotal role in translating complex business requirements into functional solutions that optimize digital commerce and supply chain workflows for our global retail clients. You will be working closely with the Business Owners, Product Owner, PMO office, Cross-Functional and Engineering teams.

Job Responsibility

  • Defines project or product scope and objectives based on user needs and thorough understanding of business problems
  • Devise or modify procedures to solve complex problems considering existing system/application capacity and limitations, and form of desired results
  • Analyze, develop and write business requirements, translate into functional design documents and participate in the technical design, test planning and user documentation processes for complex Retail application systems
  • Gather and analyze information / provide recommendations to address and resolve business issues for a specific business group
  • Analyze and re-engineer business processes to enable unified commerce /omnichannel commerce and breaking down silos
  • Identify and address cross-project dependencies and impacts to Stores, Call centers, IT, Business owners, Management etc.
  • Participate in software design, prototyping, construction and testing of new or enhanced Enterprise Retail/Supply Chain applications
  • Support in training users on new or enhanced applications
  • Track problems and bugs
  • revise documentation of system revisions and modifications, as needed
  • Participate in preparing requests for proposals, statement of work (SOW), presentations and reports for senior leadership
  • Translate business requirements into technical requirements and create user stories
  • Document business use cases and scenarios
  • Collaborate with business, product owners, engineering teams and cross-functional teams
  • Act as a liaison between business owners, product owners and engineering teams
  • Organize and coordinate user stories and step in as Product owner or Functional consultant in Implementation/Development sprints

Requirements

  • 5+ years of experience working as a Business Analyst or Functional Consultant for Retail /SupplyChain/CPG customers
  • 1+ years’ Agile / Scrum experience
  • 3+ years of experience in Retail and eCommerce domain
  • Understanding of Order Capture, Order Fulfillment, Inventory, Warehousing, Demand Planning, Store or Call Center functions
  • Familiarity with MS-Project, JIRA & Confluence or similar tracking and management tools
  • Excellent organizational, verbal and written communication and the ability to present information in a clear, concise and complete manner
  • Experience in documenting business requirements, functional design, business scenarios, etc.
  • Self-starter, creative, enthusiastic, innovative and collaborative attitude
  • Ability to prioritize tasks based on sense of business impact, urgency and accuracy
  • Bachelors or MBA or equivalent with solid experience in Business Analysis, Requirements Gathering

What we offer

  • Collaborative work environment
  • Competitive compensation
  • Generous work/life opportunities
  • Outstanding benefits package that includes paid time off plus holidays
  • Eligibility for several rewards and recognition programs, including billable bonus opportunities
Perfaware - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Business Analyst – Retail Technology

8 matching positions

Retail Business Analyst (CPG)

You will conduct high-quality analysis and synthesis of multi-source data to eva...
Location
Location
United States , Rogers; Jacksonville; Dallas; Irving
Salary
Salary:
61500.00 - 75000.00 USD / Year
acosta.com Logo
Acosta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree
  • 1 – 3 years related experience
  • Demonstrate an advanced knowledge with Excel, PowerPoint, and Power BI
  • Experience with syndicated data
  • Identify and leverage relevant data to diagnose situations and identify potential solutions
  • Effectively and independently conduct data mining utilizing CPG math concepts and tools.
  • Clearly and concisely communicate relevant information.
  • Category Management Certification preferred
Job Responsibility
Job Responsibility
  • Provide analytical analysis, insights, and recommendations for category management projects and initiatives utilizing retailer POS and syndicated data
  • Build, update, and refresh weekly and monthly dashboards (weekly POS + monthly category recaps)
  • Create and present your category presentations incorporating syndicated data and other sources of data that address business issues
  • Work closely with CPG Category Management and Space Technology teams to ensure quality results are delivered
  • Keep abreast of client’s KPIs, strategies , innovation, and other important information.
  • Leverage relationships with clients to understand key retailer deliverables, category strategies, and project timelines
  • Fulltime
Read More
Arrow Right
New

Sr. Business Analyst - Business Cards & Payments

As a Senior Business Analyst at Capital One, you will apply your strategic and a...
Location
Location
United States , McLean, Virginia | New York, New York
Salary
Salary:
111200.00 - 229100.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of professional experience performing analysis
  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
  • A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Job Responsibility
Job Responsibility
  • Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
  • Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products
  • Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies
  • Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
  • Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
  • Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
  • Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
  • Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
  • Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
  • Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
What we offer
What we offer
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • health, financial and other benefits that support your total well-being
  • Fulltime
Read More
Arrow Right

Sr. Business Analyst - Business Cards & Payments

As a Senior Business Analyst at Capital One, you will apply your strategic and a...
Location
Location
United States , McLean
Salary
Salary:
111200.00 - 126900.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of professional experience performing analysis
  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
  • A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Job Responsibility
Job Responsibility
  • Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
  • Perform modeling/analytics to assist new product and pricing strategies for various lending products
  • Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies
  • Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
  • Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
  • Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
What we offer
What we offer
  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • health, financial and other benefits that support your total well-being
  • Fulltime
Read More
Arrow Right

Senior Business Analyst-Business Development Support

As a Senior Business Analyst at Capital One, you will apply your strategic and a...
Location
Location
United States , Chicago; McLean; Riverwoods
Salary
Salary:
101100.00 - 126900.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
  • At least 1 year of experience in analysis
  • Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
  • 1+ years of experience in Statistical model building
  • 1+ years of experience in market research
  • 1+ years of experience in SQL querying
  • 2+ years of experience in business analysis
  • 1+ years of experience in consulting
Job Responsibility
Job Responsibility
  • Assists in identifying, assessing and capitalize on growth opportunities for the organization
  • Working collaboratively with various client-facing teams—including Business Development, Product Managers, Operations, and multiple levels of management
  • Offer strategic and tactical support in identifying and developing new or improved business opportunities
  • Take a lead role in thought leadership by conducting in-depth analyses of operational activities, exploring solution options, assessing risks, and supporting the Implementation of business strategies and opportunities
  • Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
  • Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products
  • Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies
  • Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
  • Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
  • Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service and profitability
What we offer
What we offer
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Fulltime
Read More
Arrow Right
New

Business Analyst - Brand Tech

Our client,is seeking an agile, highly curious Business Analyst - Brand Tech to ...
Location
Location
Canada , North Vancouver
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
August 30, 2026
Flip Icon
Requirements
Requirements
  • 3+ years of progressive experience operating as a Business Analyst or Business Systems Analyst within fast-paced Agile environments
  • Proven background working on technology projects related to e-commerce, retail, or omni-channel business models
  • Strong experience operating within dynamic, iterative Agile/Scrum product squads
  • High proficiency using industry standard business analysis and collaboration tools, including Jira, Confluence, and Miro/Lucidchart
  • Hands-on configuration or implementation exposure with enterprise DAM, PIM, CMS, or advanced marketing technology platforms (e.g., Adobe Experience Manager, Akeneo, Bynder, Aprimo)
  • Previous exposure working with automated marketing AI tools, new vendor software integrations, or web-development frameworks
  • Exceptional interpersonal, critical thinking, and problem-solving capabilities
  • A highly organized self-starter who drives projects forward independently with a passion for understanding the operational 'how' and 'why'.
Job Responsibility
Job Responsibility
  • Strategic Discovery Leadership: Lead discovery phases across brand technology initiatives, executing capability mapping, current-state technical assessments, and identifying future-state software solutions
  • Stakeholder Facilitation: Serve as the central communication conduit between creative, content production, and digital marketing stakeholders and technical development squads, managing expectations across all levels of leadership
  • Agile Artifact Creation: Translate complex business requirements into crisp, actionable functional specifications, process flows, and system integration diagrams
  • Ecosystem Evaluation: Map existing capabilities and evaluate them against industry-leading market alternatives to identify strategic opportunities for platform enhancement, replacement, or retirement
  • Backlog & Sprint Grooming: Partner with Product Owners and Solutions Architects to plan, groom, and prioritize the product backlog, ensuring engineering effort remains tightly aligned with corporate strategic priorities
  • Testing & Change Governance: Organize and facilitate User Acceptance Testing (UAT) with business users.
What we offer
What we offer
  • Elite Global Lifestyle Brand: Gain high-visibility technology delivery experience with a globally recognized leader in technical apparel and retail innovation
  • Bleeding-Edge Innovation Ecosystem: Evaluate and implement emerging marketing technologies, including cutting-edge AI tools and creative automation platforms
  • Human-Centered Design Focus: Deepen your product management toolkit by incorporating Human-Centered Design (HCD) principles and user journey mapping into your day-to-day discovery work
  • Dynamic, Cross-Functional Culture: Work within a collaborative, product-oriented squad model that balances technical precision with a passion for an active lifestyle.
  • Fulltime
Read More
Arrow Right
New

Senior Business Analyst

We are seeking a proactive, high calibre Senior Business Analyst to act as a vit...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 19, 2026
Flip Icon
Requirements
Requirements
  • Minimum of 7 years as an IT/Business Systems Analyst, combined with at least 3 years of experience in an IT management or delivery-focused role
  • Full project lifecycle exposure with demonstrated experience applying Agile, Waterfall, Prince2, or Incremental methodologies
  • Proven capability in executing Request for Information (RFI) and Request for Proposal (RFP) processes, alongside effective third-party vendor management
  • Outstanding stakeholder management, negotiation, and workshop facilitation skills
  • Experience leading or mentoring small-to-medium project teams is highly advantageous
  • A holistic, critical thinker with a high level of autonomy who can comfortably challenge organisational boundaries to ensure successful project delivery
  • Candidates must have critical retail & POS experience (Mandatory)
  • Recent Retail Sector Expertise: You must have dedicated experience working within the retail, wholesale, or consumer driven sectors within the last 2 to 3 years
  • POS Implementation Track Record: Proven, hands on experience successfully delivering multiple Point of Sale (POS) uplift, migration, or implementation projects across a complex retail network
Job Responsibility
Job Responsibility
  • Analyse and map business processes
  • Define robust system requirements
  • Facilitate cross-functional workshops
  • Drive strategic technology initiatives that elevate customer experience, boost engagement, and deliver superior operational value
  • Champion project management methodologies
  • Ensure seamless execution of IT strategy, architecture, and solution delivery
  • Collaborate with internal teams and external vendors to deliver comprehensive BA artifacts, including Business Requirements Documents (BRDs), Acceptance Criteria, Requirements Traceability Matrices, As-Is/To-Be process maps, data mapping, and RAID logs
  • Utilise established Project Portfolio Management (PPM) frameworks to ensure initiatives are accurately scoped, estimated, documented, and aligned with organisational goals
  • Function as a proactive partner to the business, translating complex technical concepts for non-technical stakeholders and ensuring the delivery of exceptional customer service
Read More
Arrow Right
New

Banamex IT Business Analyst

Location
Location
Mexico , Ciudad De Mexico
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of relevant experience
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
  • Proven interpersonal, data analysis, diplomatic, management and prioritization skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to manage multiple activities and build/develop working relationships
  • Proven self-motivation to take initiative and master new tasks quickly
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
  • Bachelor's degree/University degree or equivalent experience
  • Más de 5 años en Tecnología o áreas relacionadas (mandatorio)
  • Más de 3 años trabajando en la Industria Bancaria, idealmente, o bien, 5 años en la Industria de Consumo Masivo o Retail
Job Responsibility
Job Responsibility
  • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
  • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
  • Support system change processes from requirements through implementation and provide input based on analysis of information
  • Consult with business clients to determine system functional specifications and provides user and operational support
  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
  • Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Acts as SME to senior stakeholders and /or other team members
  • Fulltime
Read More
Arrow Right

Business Analyst

An exciting opportunity has arisen for a Business Analyst, as a member of the Re...
Location
Location
United Kingdom , Nottingham
Salary
Salary:
Not provided
boots.com Logo
Boots
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A natural curiosity and drive to really want to understand the business process to which the solution is to be applied
  • Can get to the real nub of the issue, beyond how people first describe the problem
  • Comfortable to challenge the perceived wisdom and request evidence (facts and data) to support what they are being told
  • A track record of bringing clarity of thought to complex and potentially initially vague situations
  • Good ability to grow professional work relationships with a variety of stakeholders
  • Evidence of over five years of experience of using industry best practise BA tools and techniques
  • A good all-round appreciation of how IT is leveraged in successful UK Retail companies.
Job Responsibility
Job Responsibility
  • Engaging with business stakeholders across supply chain and the wider business to capture clear requirements and translate these into structured documentation such as user stories, use cases and acceptance criteria
  • Facilitate workshops, interviews, and discovery sessions to identify pain points, business requirements and opportunities
  • Mapping existing as-is to improve bottlenecks and opportunities for improvements
  • Designing optimised to-be processes to enhance efficiency
  • Working closely with technical teams to ensure process designs integrate effectively with other supply chain systems such as our forecasting & replenishment AI-driven solution
  • Using modelling techniques to visualise and communicate processes to technical and non-technical stakeholders
  • Act as the bridge between the business and technology teams to ensure shared understanding and smooth delivery
  • Communicate complex ideas in a clear and accessible way, tailoring messages to different audiences including senior leaders, on-the-ground staff and technical specialists
What we offer
What we offer
  • Boots Retirement Savings Plan (Up to 6%)
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
  • Fulltime
Read More
Arrow Right