Business Analyst – Retail Technology Job at Perfaware

Business Analyst – Retail Technology

Perfaware

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Category:
IT - Software Development

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Not provided

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Job Description:

Perfaware is seeking a highly skilled Business Analyst – Retail Technology with a strong focus on enterprise eCommerce and Order Management projects using Salesforce or IBM Sterling. As Business Analyst – Retail Technology, you will play a pivotal role in translating complex business requirements into functional solutions that optimize digital commerce and supply chain workflows for our global retail clients. You will be working closely with the Business Owners, Product Owner, PMO office, Cross-Functional and Engineering teams.

Job Responsibility:

Defines project or product scope and objectives based on user needs and thorough understanding of business problems
Devise or modify procedures to solve complex problems considering existing system/application capacity and limitations, and form of desired results
Analyze, develop and write business requirements, translate into functional design documents and participate in the technical design, test planning and user documentation processes for complex Retail application systems
Gather and analyze information / provide recommendations to address and resolve business issues for a specific business group
Analyze and re-engineer business processes to enable unified commerce /omnichannel commerce and breaking down silos
Identify and address cross-project dependencies and impacts to Stores, Call centers, IT, Business owners, Management etc.
Participate in software design, prototyping, construction and testing of new or enhanced Enterprise Retail/Supply Chain applications
Support in training users on new or enhanced applications
Track problems and bugs
revise documentation of system revisions and modifications, as needed
Participate in preparing requests for proposals, statement of work (SOW), presentations and reports for senior leadership
Translate business requirements into technical requirements and create user stories
Document business use cases and scenarios
Collaborate with business, product owners, engineering teams and cross-functional teams
Act as a liaison between business owners, product owners and engineering teams
Organize and coordinate user stories and step in as Product owner or Functional consultant in Implementation/Development sprints

Requirements:

5+ years of experience working as a Business Analyst or Functional Consultant for Retail /SupplyChain/CPG customers
1+ years’ Agile / Scrum experience
3+ years of experience in Retail and eCommerce domain
Understanding of Order Capture, Order Fulfillment, Inventory, Warehousing, Demand Planning, Store or Call Center functions
Familiarity with MS-Project, JIRA & Confluence or similar tracking and management tools
Excellent organizational, verbal and written communication and the ability to present information in a clear, concise and complete manner
Experience in documenting business requirements, functional design, business scenarios, etc.
Self-starter, creative, enthusiastic, innovative and collaborative attitude
Ability to prioritize tasks based on sense of business impact, urgency and accuracy
Bachelors or MBA or equivalent with solid experience in Business Analysis, Requirements Gathering

What we offer:

Collaborative work environment
Competitive compensation
Generous work/life opportunities
Outstanding benefits package that includes paid time off plus holidays
Eligibility for several rewards and recognition programs, including billable bonus opportunities