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As the Analyst, Contingent Workforce Program, you will be responsible for supporting the Contingent Workforce Program, part of the HR Process Delivery team, through a range of activities including business analysis, project co-ordination, user experience, relationship management and continuous improvement. The role applies proficient business analysis skills to assist with monitoring work progress, responding to changing priorities, adjusting and resolving obstacles. This role exercises independent judgement within defined procedures ensuring the team maximizes process delivery efficiency.
Job Responsibility:
Business Management - Support the team, work in a fast-paced environment to effectively execute strategic priorities of varying complexity. Strong communication skills, both written and verbal, and identify and implement opportunities for improving the efficiency of processes within CWP
Project Delivery - Support the delivery of priority projects, processes, reporting and work packages. Perform business analysis, document current and future state processes and partner on change management activities to support initiatives
Relationship Management - Maintain professional relationships with multiple partners and clients through excellent interpersonal skills. Communicate proactively with colleagues to plan and organize work across stakeholders. Liaise with stakeholders to solicit their input into the development of new or enhanced business processes, and to ensure aligned operations and communications
Reporting - Track progress and conduct analysis of data and reports. Support in the tracking and communication of performance metrics
Requirements:
2+ of years of experience - preferably with a HR background/Large Corporate setting/Bank
Previous experience analyzing current process, identifying inefficiencies and recommending improvements
Strong written and verbal communication and experience with stakeholder engagement
Excel knowledge- analyzing and generating reports
Previous experience managing a mailbox (inquiries, escalations, stakeholder communication)
Technical acumen - Comfortable working with different systems
Nice to have:
Workday experience /ECM
What we offer:
Well known and reputable financial company
Good opportunity to grow within a large financial institution
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