Business Analysis Manager, Demand Planning Contact Insights Job at T-Mobile (Bellevue)

Wholesale Allocation Manager

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP e...

Location

United States , Boston

Salary:

130000.00 - 160000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

5+ years of experience in allocation, planning, or inventory management, preferably in a wholesale or consumer goods environment
Strong analytical skills with the ability to interpret large data sets and translate insights into actionable plans
Proficiency in inventory management and ERP systems
experience with NetSuite is a plus
Demonstrated ability to work cross-functionally and influence without authority in a fast-paced, evolving environment
Excellent organizational skills and attention to detail, with a proactive approach to problem-solving
Clear communication skills, both written and verbal, with experience presenting to stakeholders
Passion for the health and wellness space

Job Responsibility

Lead the end-to-end allocation strategy and execution for the wholesale business, ensuring timely and accurate product distribution aligned with partner needs and inventory availability
Partner closely with Sales and Demand Planning to forecast product needs and drive proactive allocation decisions that support both financial goals and customer experience
Monitor and analyze weekly performance metrics (e.g., sell-through, in-stock rates, returns) and make data-backed allocation adjustments as needed
Own the setup and maintenance of product allocation systems and processes, ensuring accuracy and scalability as the wholesale business grows
Collaborate with Logistics and Operations to ensure orders are processed and shipped according to allocation plans
Serve as a key point of contact for wholesale partners regarding allocation-related issues or escalations

What we offer

equity
benefits

Fulltime

Business Analysis Manager - Care Demand Planning Insights and Automation

The Customer Care Demand Planning team is looking for an energetic, self-directe...

Location

United States , Bellevue; Overland Park; Frisco

Salary:

77900.00 - 140500.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience
4-7 years Analytics experience solving analytical problems using quantitative approaches
Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.)
Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research
Experience with Python, R, Go or similar statistics or data science language
Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner at the executive level
Problem Solving
Exceptional at using wide ranging datasets to deliver broad analysis and insights
Financial Modeling
At least 18 years of age

Job Responsibility

Interact with various teams across the T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences
Serve as a key point of contact in providing data and reporting solutions to drive enterprise results, including reports, dashboards, visuals, and self-service environments
Define product feature and campaign success metrics and benchmarks
Work with large, complex data sets to extract and summarize information using SQL, working in platforms such as Snowflake, Azure, and Databricks
Use analytical and modeling capability to enhance decision making across a range of options and present findings and recommendations for prioritization of resources to all levels of the organization
Construct executive-level presentations and present complex analytical findings in clear, concise and decision-impacting manner

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Workforce Planning Manager

The Workforce Planning Manager is responsible for forecasting resource requireme...

Location

South Africa , Cape Town

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Strong analytical and problem-solving skills
Proven experience in resource forecasting and planning within a B2C Front Office or contact centre environment
Strong understanding of customer demand dynamics and operational drivers in multi-channel service environments
Ability to interpret complex data and translate it into actionable plans and commercially sound recommendations
Skilled in presenting workforce strategies and performance insights to senior stakeholders, with a focus on financial impact and business alignment
Proficiency in workforce management and planning tools (e.g., NICE, Verint, IEX, Calabrio)
Excellent communication and stakeholder engagement skills across operational and commercial functions
Experience in scenario modelling, capacity planning, and continuous improvement of forecasting processes
Commercial acumen with the ability to link operational planning to financial outcomes and strategic goals
Flexibility to adapt to changing business needs and work across time zones or geographies as required

Job Responsibility

Develop and maintain resource forecasting models to predict future call, claims, and resource requirements based on historical data and projected business product trends
Analyse insights and trends, business forecasts, and operational metrics to anticipate resource requirements
Collaborate with finance and operational teams to align resource forecasts with business plans
Apply forecasting techniques tailored to B2C Front Office environments, considering customer behaviour, seasonal trends, and campaign impacts
Present forecasting outputs in a commercially relevant format to support strategic planning and investment decisions
Create comprehensive resource plans to ensure the availability and efficient use of resources across the organisation (Short/Medium/Long Term)
Monitor and adjust resource plans to address changes in demand, project timelines, and business priorities
Coordinate with various operational departments and clients to ensure alignment of resource plans with overall business objectives and operational targets
Facilitate regular meetings with key stakeholders to review resource forecasts, address challenges, and update plans
Communicate resource plans and changes effectively to all relevant parties

Principal Partner Executive, Strategic Sales - Retail Vertical

As a Principal Client Partner Executive (CPE) in Strategic Sales at T-Mobile, yo...

Location

United States , New York

Salary:

187000.00 - 337300.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Bachelor's Degree Business, Sales, Marketing, etc. (Preferred)
4-7 years Business Sales Experience: An established record of sales opportunity wins within large enterprise accounts, specifically selling into Fortune 500 companies. (Required)
2-4 years Experience Leading Technology Implementations: Prior experience leading implementations of technology projects in the Retail Vertical, either as a vendor or as an enterprise user. (Required)
4-7 years Wireless Experience: Prior experience in the wireless industry. (Required)
Business Planning Demonstrate significant contribution in account planning and execution efforts, ensuring alignment with strategic goals and objectives. Ability to work independently and manage personal and team member deliverables and deadlines. (Required)
Business Relationship Management Build and maintain effective long-term relationships with a defined customer base to ensure high satisfaction and increased revenues. Identify, develop, and close new sales opportunities. (Required)
Business Acumen Understand business metrics, financial drivers, growth initiatives, and challenges within specific verticals and industries. (Required)
Sales Execution Lead daily customer interactions to create new sales opportunities and relationship growth within the team’s account deck. Meet or exceed sales targets with assigned strategic accounts, selling solutions and services. Proven ability to contribute in a fast-paced environment consistently. (Required)
Product Knowledge Serve as the primary interface for all products and services, creating demand by raising their profile with customers. (Required)

Job Responsibility

Sales Excellence: Create and qualify new opportunities by identifying desired business outcomes within the account, drive overall account growth, work collaboratively with cross functional partners to create and progress account plan strategies. Coordinate and lead executive briefing center sessions and key executive stakeholder meetings
Account Management: Manage the development and application of a dynamic customer plan based on proven methodologies to maintain a sustainable, long-term business portfolio. Demonstrate a strong understanding of the customer's business model to articulate growth opportunities and leverage industry expertise to shape the ecosystem. Serve as the primary point of contact and liaison with customers and T-Mobile partners and departments.
Customer Engagement: Proactively elevate relationships and T-Mobile sales strategies through multiple levels of the customer's organization to secure buy-in and execution. Expand strategic customer relationships to drive larger impact for the customer and expand into other areas of the organization. Develop a strong, comprehensive understanding of customer's business needs, priorities, strategies, and industry insights. Anticipate customer's needs to deliver new insights on their business strategy and educate customers on ways to address them jointly.
Strategic Thinking: Work closely with leadership and the account ecosystem to shape long-term strategic direction and influence business metrics. Develop and implement strategies to expand the market position for assigned accounts. Successfully position new solutions and concepts for expanding business in evolving customer environments with funnel forecast and revenue growth accuracy.

What we offer

medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. mobile service & home internet discounts, pet insurance, and access to commuter and transit programs

Fulltime

Principal Partner Executive, Strategic Sales - Oil & Gas Vertical

As a Principal Client Partner Executive (CPE) in Strategic Sales at T-Mobile, yo...

Location

United States , Houston

Salary:

187000.00 - 337300.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Bachelor's Degree Business, Sales, Marketing, etc. (Preferred)
4-7 years Business Sales Experience: An established record of sales opportunity wins within large enterprise accounts, specifically selling into Fortune 500 companies. (Required)
2-4 years Experience Leading Technology Implementations: Prior experience leading implementations of technology projects in the Oil & Gas Vertical, either as a vendor or as an enterprise user. (Required)
4-7 years Wireless Experience: Prior experience in the wireless industry. (Required)
Business Planning Demonstrate significant contribution in account planning and execution efforts, ensuring alignment with strategic goals and objectives. Ability to work independently and manage personal and team member deliverables and deadlines. (Required)
Business Relationship Management Build and maintain effective long-term relationships with a defined customer base to ensure high satisfaction and increased revenues. Identify, develop, and close new sales opportunities. (Required)
Business Acumen Understand business metrics, financial drivers, growth initiatives, and challenges within specific verticals and industries. (Required)
Sales Execution Lead daily customer interactions to create new sales opportunities and relationship growth within the team’s account deck. Meet or exceed sales targets with assigned strategic accounts, selling solutions and services. Proven ability to contribute in a fast-paced environment consistently. (Required)
Product Knowledge Serve as the primary interface for all products and services, creating demand by raising their profile with customers. (Required)

Job Responsibility

Sales Excellence: Create and qualify new opportunities by identifying desired business outcomes within the account, drive overall account growth, work collaboratively with cross functional partners to create and progress account plan strategies. Coordinate and lead executive briefing center sessions and key executive stakeholder meetings
Account Management: Manage the development and application of a dynamic customer plan based on proven methodologies to maintain a sustainable, long-term business portfolio. Demonstrate a strong understanding of the customer's business model to articulate growth opportunities and leverage industry expertise to shape the ecosystem. Serve as the primary point of contact and liaison with customers and T-Mobile partners and departments.
Customer Engagement: Proactively elevate relationships and T-Mobile sales strategies through multiple levels of the customer's organization to secure buy-in and execution. Expand strategic customer relationships to drive larger impact for the customer and expand into other areas of the organization. Develop a strong, comprehensive understanding of customer's business needs, priorities, strategies, and industry insights. Anticipate customer's needs to deliver new insights on their business strategy and educate customers on ways to address them jointly.
Strategic Thinking: Work closely with leadership and the account ecosystem to shape long-term strategic direction and influence business metrics. Develop and implement strategies to expand the market position for assigned accounts. Successfully position new solutions and concepts for expanding business in evolving customer environments with funnel forecast and revenue growth accuracy.

What we offer

medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance, mobile service & home internet discounts, pet insurance, and access to commuter and transit programs

Fulltime

Scheduling Specialist

Our team within IKEA At IKEA, our Remote Customer Meeting Point (RCMP) is a key ...

Location

Australia , Tempe, New South Wales

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Broad expertise in workforce management within an omnichannel contact centre, including demand, capacity, scheduling, and intraday operations
In-depth knowledge of scheduling practices and how they integrate with capacity planning and intraday management
A personable, friendly approach and the ability to build strong working relationships with co-workers, team leaders, and managers
Experience using WFM tools such as Verint and Dialog (Genesys) is highly desirable
Strong multitasking abilities with a track record of meeting deadlines
Solid analytical, numerical, and problem‑solving skills, with the ability to balance planning accuracy with operational needs
Experience conducting root‑cause analysis and turning insights into actionable improvement plans
High attention to detail, with a structured, organised, and focused working style
Proficiency in Microsoft tools, particularly Excel and PowerPoint
A strong understanding of demand calculation and its impact on workforce planning

Job Responsibility

Manage short-term forecasts and create/publish co-worker schedules to achieve optimal service levels
Plan and coordinate activities such as training, leave, and events, partnering with stakeholders to minimise operational impact
Integrate co-worker preferences, availability and shift-swaps into schedules that support transparency and work/life balance
Define and adjust shift activities based on short-term demand insights to ensure schedules remain accurate and relevant
Manage major schedule adjustments for key events (e.g., Town Hall Meetings), balancing business and co-worker needs
Lead regular capacity and forecast reviews with remote partners to ensure alignment and clarity
Provide insights to Group D&C teams to enhance forecasting, planning, and intraday operations

What we offer

5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Free Co-worker parking
Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Fulltime

Demand Planner - Pharma WEU

The Demand Planner supports accurate, timely, and data-driven demand planning ac...

Location

United Kingdom , Northampton; Oxford; Croydon; Stockport; Thetford

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Collaborative style with the ability to challenge assumptions constructively and influence stakeholders
Highly organised, structured communicator with strong presentation skills
Strong attention to detail, ability to work across multiple priorities, and comfortable operating in a cross-functional environment
Strong analytical skills with the ability to interpret data and generate actionable insights
Experience working with ERP, forecasting or planning systems (e.g. JD Edwards, Kinaxis RapidResponse/Maestro) is advantageous
Experience in pharmaceuticals, healthcare, or another regulated industry advantageous

Job Responsibility

Utilise advanced analytics to manage a significant and complex product portfolio
Analyse historical sales trends, identify demand drivers, prepare forecast data, build statistical forecasting models, and evaluate forecast performance
Recommend improvements to forecasting approaches and identify potential risks based on data-driven insights
Analyse and monitor trends in forecast error
collaborate with the Commercial and Compounding teams to reduce error and refine forecasting assumptions
Lead cross-functional investigations to reconcile significant variances and enhance forecast accuracy and robustness
Develop and maintain operational demand forecasts across multiple levels of aggregation and time horizons
Update forecasts based on applicable supply constraints and conduct forecast accuracy and bias analysis
Measure, analyse, and report key process metrics while monitoring adherence to demand planning benchmarks
Proactively collaborate with Marketing, Sales, and Finance leaders on portfolio changes to ensure the forecast reflects new launches, product lifecycle changes, and market shifts

What we offer

Competitive total compensation package
Professional development opportunities
High importance placed on work life balance

Fulltime

Demand Planner - Pharma WEU

The Demand Planner supports accurate, timely, and data-driven demand planning ac...

Location

United Kingdom , Northampton; Oxford; Croydon; Stockport; Thetford

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Collaborative style with the ability to challenge assumptions constructively and influence stakeholders
Highly organised, structured communicator with strong presentation skills
Strong attention to detail, ability to work across multiple priorities, and comfortable operating in a cross-functional environment
Strong analytical skills with the ability to interpret data and generate actionable insights
Experience working with ERP, forecasting or planning systems (e.g. JD Edwards, Kinaxis RapidResponse/Maestro) is advantageous
Experience in pharmaceuticals, healthcare, or another regulated industry advantageous

Job Responsibility

Utilise advanced analytics to manage a significant and complex product portfolio
Analyse historical sales trends, identify demand drivers, prepare forecast data, build statistical forecasting models, and evaluate forecast performance
Recommend improvements to forecasting approaches and identify potential risks based on data-driven insights
Analyse and monitor trends in forecast error
collaborate with the Commercial and Compounding teams to reduce error and refine forecasting assumptions
Lead cross-functional investigations to reconcile significant variances and enhance forecast accuracy and robustness
Develop and maintain operational demand forecasts across multiple levels of aggregation and time horizons
Update forecasts based on applicable supply constraints and conduct forecast accuracy and bias analysis
Measure, analyse, and report key process metrics while monitoring adherence to demand planning benchmarks
Proactively collaborate with Marketing, Sales, and Finance leaders on portfolio changes to ensure the forecast reflects new launches, product lifecycle changes, and market shifts

What we offer

Competitive total compensation package
Professional development opportunities
High importance placed on work life balance

Fulltime

Business Analysis Manager, Demand Planning Contact Insights

T-Mobile

Location:
United States , Bellevue ▼
Overland Park
Frisco

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 01, 2026

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