Business Analysis Manager, Demand Planning Contact Insights Job at T-Mobile (Bellevue)

Business Account Manager III

As a Business Account Manager III , you will serve as a strategic leader and tru...

Location

United States , Chesapeake

Salary:

79860.00 - 99000.00 USD / Year

Acosta

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an accredited four‑year university preferred
3+ years of experience in sales, marketing, or customer management, with direct experience supporting a major chain customer
Strong proficiency in Excel and PowerPoint, with working knowledge of Nielsen and other syndicated data sources
Proven ability to analyze data, develop insights, and translate findings into actionable business plans
Excellent communication, collaboration, and influencing skills, with the ability to work effectively across teams and levels
Strategic thinker and problem solver who can prioritize competing demands and consistently follow through on commitments
Demonstrated leadership capability, including oversight or direction of Trade Specialists
Comfortable working in both office and field environments
Willingness to travel 10%, as business needs require
English proficiency required

Job Responsibility

Lead retailer and wholesaler business planning by partnering with Customer Managers to develop and execute annual and quarterly growth plans aligned with client and VP/MD strategic intent
Own and manage strategic customer plans, ensuring alignment across retailer, manufacturer, and regional priorities while proactively identifying opportunities and risks
Serve as the primary point of contact for regional client leadership, delivering consistent, high‑quality experiences and strong business results
Guide and enable Customer Managers by providing direction, performance measurement, and actionable planning analytics to optimize execution and elevate capabilities
Drive the Business Planning process in close partnership with Business Insights, Planning, and Channel teams to improve key performance metrics
Translate insights into action by leveraging category, brand, consumer/shopper, channel, and retail data to inform strategic and tactical decisions
Lead trade investment planning and optimization, including trade fund visibility, effectiveness measurement, and ROI analysis
Analyze promotional performance, forecasts vs. actuals, and base volume trends to inform future strategies and improve execution
Manage base business fundamentals, including volume forecasts, item distribution, promotional strategy, merchandising, and innovation execution
Develop customer‑level distribution and merchandising targets, supported by insight‑driven activation plans for key initiatives

What we offer

flexible scheduling options
reasonable accommodations for applicants with disabilities

Fulltime

Business Account Manager III

As a Business Account Manager III , you will serve as a strategic leader and tru...

Location

United States , Norfolk

Salary:

79860.00 - 99000.00 USD / Year

Acosta

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an accredited four‑year university preferred
3+ years of experience in sales, marketing, or customer management, with direct experience supporting a major chain customer
Strong proficiency in Excel and PowerPoint, with working knowledge of Nielsen and other syndicated data sources
Proven ability to analyze data, develop insights, and translate findings into actionable business plans
Excellent communication, collaboration, and influencing skills, with the ability to work effectively across teams and levels
Strategic thinker and problem solver who can prioritize competing demands and consistently follow through on commitments
Demonstrated leadership capability, including oversight or direction of Trade Specialists
Comfortable working in both office and field environments
Willingness to travel 10%, as business needs require
English proficiency required

Job Responsibility

Lead retailer and wholesaler business planning by partnering with Customer Managers to develop and execute annual and quarterly growth plans aligned with client and VP/MD strategic intent
Own and manage strategic customer plans, ensuring alignment across retailer, manufacturer, and regional priorities while proactively identifying opportunities and risks
Serve as the primary point of contact for regional client leadership, delivering consistent, high‑quality experiences and strong business results
Guide and enable Customer Managers by providing direction, performance measurement, and actionable planning analytics to optimize execution and elevate capabilities
Drive the Business Planning process in close partnership with Business Insights, Planning, and Channel teams to improve key performance metrics
Translate insights into action by leveraging category, brand, consumer/shopper, channel, and retail data to inform strategic and tactical decisions
Lead trade investment planning and optimization, including trade fund visibility, effectiveness measurement, and ROI analysis
Analyze promotional performance, forecasts vs. actuals, and base volume trends to inform future strategies and improve execution
Manage base business fundamentals, including volume forecasts, item distribution, promotional strategy, merchandising, and innovation execution
Develop customer‑level distribution and merchandising targets, supported by insight‑driven activation plans for key initiatives

What we offer

flexible scheduling options
reasonable accommodations for applicants with disabilities

Fulltime

Business Account Manager III

As a Business Account Manager III , you will serve as a strategic leader and tru...

Location

United States , Virginia Beach

Salary:

79860.00 - 99000.00 USD / Year

Acosta

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an accredited four‑year university preferred
3+ years of experience in sales, marketing, or customer management, with direct experience supporting a major chain customer
Strong proficiency in Excel and PowerPoint, with working knowledge of Nielsen and other syndicated data sources
Proven ability to analyze data, develop insights, and translate findings into actionable business plans
Excellent communication, collaboration, and influencing skills, with the ability to work effectively across teams and levels
Strategic thinker and problem solver who can prioritize competing demands and consistently follow through on commitments
Demonstrated leadership capability, including oversight or direction of Trade Specialists
Comfortable working in both office and field environments
Willingness to travel 10%, as business needs require
English proficiency required

Job Responsibility

Lead retailer and wholesaler business planning by partnering with Customer Managers to develop and execute annual and quarterly growth plans aligned with client and VP/MD strategic intent
Own and manage strategic customer plans, ensuring alignment across retailer, manufacturer, and regional priorities while proactively identifying opportunities and risks
Serve as the primary point of contact for regional client leadership, delivering consistent, high‑quality experiences and strong business results
Guide and enable Customer Managers by providing direction, performance measurement, and actionable planning analytics to optimize execution and elevate capabilities
Drive the Business Planning process in close partnership with Business Insights, Planning, and Channel teams to improve key performance metrics
Translate insights into action by leveraging category, brand, consumer/shopper, channel, and retail data to inform strategic and tactical decisions
Lead trade investment planning and optimization, including trade fund visibility, effectiveness measurement, and ROI analysis
Analyze promotional performance, forecasts vs. actuals, and base volume trends to inform future strategies and improve execution
Manage base business fundamentals, including volume forecasts, item distribution, promotional strategy, merchandising, and innovation execution
Develop customer‑level distribution and merchandising targets, supported by insight‑driven activation plans for key initiatives

What we offer

flexible scheduling options
reasonable accommodations for applicants with disabilities

Fulltime

Wholesale Allocation Manager

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP e...

Location

United States , Boston

Salary:

130000.00 - 160000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

5+ years of experience in allocation, planning, or inventory management, preferably in a wholesale or consumer goods environment
Strong analytical skills with the ability to interpret large data sets and translate insights into actionable plans
Proficiency in inventory management and ERP systems
experience with NetSuite is a plus
Demonstrated ability to work cross-functionally and influence without authority in a fast-paced, evolving environment
Excellent organizational skills and attention to detail, with a proactive approach to problem-solving
Clear communication skills, both written and verbal, with experience presenting to stakeholders
Passion for the health and wellness space

Job Responsibility

Lead the end-to-end allocation strategy and execution for the wholesale business, ensuring timely and accurate product distribution aligned with partner needs and inventory availability
Partner closely with Sales and Demand Planning to forecast product needs and drive proactive allocation decisions that support both financial goals and customer experience
Monitor and analyze weekly performance metrics (e.g., sell-through, in-stock rates, returns) and make data-backed allocation adjustments as needed
Own the setup and maintenance of product allocation systems and processes, ensuring accuracy and scalability as the wholesale business grows
Collaborate with Logistics and Operations to ensure orders are processed and shipped according to allocation plans
Serve as a key point of contact for wholesale partners regarding allocation-related issues or escalations

What we offer

equity
benefits

Fulltime

Business Analysis Manager - Care Demand Planning Insights and Automation

The Customer Care Demand Planning team is looking for an energetic, self-directe...

Location

United States , Bellevue; Overland Park; Frisco

Salary:

77900.00 - 140500.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience
4-7 years Analytics experience solving analytical problems using quantitative approaches
Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.)
Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research
Experience with Python, R, Go or similar statistics or data science language
Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner at the executive level
Problem Solving
Exceptional at using wide ranging datasets to deliver broad analysis and insights
Financial Modeling
At least 18 years of age

Job Responsibility

Interact with various teams across the T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences
Serve as a key point of contact in providing data and reporting solutions to drive enterprise results, including reports, dashboards, visuals, and self-service environments
Define product feature and campaign success metrics and benchmarks
Work with large, complex data sets to extract and summarize information using SQL, working in platforms such as Snowflake, Azure, and Databricks
Use analytical and modeling capability to enhance decision making across a range of options and present findings and recommendations for prioritization of resources to all levels of the organization
Construct executive-level presentations and present complex analytical findings in clear, concise and decision-impacting manner

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Workforce Planning Manager

The Workforce Planning Manager is responsible for forecasting resource requireme...

Location

South Africa , Cape Town

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Strong analytical and problem-solving skills
Proven experience in resource forecasting and planning within a B2C Front Office or contact centre environment
Strong understanding of customer demand dynamics and operational drivers in multi-channel service environments
Ability to interpret complex data and translate it into actionable plans and commercially sound recommendations
Skilled in presenting workforce strategies and performance insights to senior stakeholders, with a focus on financial impact and business alignment
Proficiency in workforce management and planning tools (e.g., NICE, Verint, IEX, Calabrio)
Excellent communication and stakeholder engagement skills across operational and commercial functions
Experience in scenario modelling, capacity planning, and continuous improvement of forecasting processes
Commercial acumen with the ability to link operational planning to financial outcomes and strategic goals
Flexibility to adapt to changing business needs and work across time zones or geographies as required

Job Responsibility

Develop and maintain resource forecasting models to predict future call, claims, and resource requirements based on historical data and projected business product trends
Analyse insights and trends, business forecasts, and operational metrics to anticipate resource requirements
Collaborate with finance and operational teams to align resource forecasts with business plans
Apply forecasting techniques tailored to B2C Front Office environments, considering customer behaviour, seasonal trends, and campaign impacts
Present forecasting outputs in a commercially relevant format to support strategic planning and investment decisions
Create comprehensive resource plans to ensure the availability and efficient use of resources across the organisation (Short/Medium/Long Term)
Monitor and adjust resource plans to address changes in demand, project timelines, and business priorities
Coordinate with various operational departments and clients to ensure alignment of resource plans with overall business objectives and operational targets
Facilitate regular meetings with key stakeholders to review resource forecasts, address challenges, and update plans
Communicate resource plans and changes effectively to all relevant parties

Scheduling Specialist

Our team within IKEA At IKEA, our Remote Customer Meeting Point (RCMP) is a key ...

Location

Australia , Tempe, New South Wales

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Broad expertise in workforce management within an omnichannel contact centre, including demand, capacity, scheduling, and intraday operations
In-depth knowledge of scheduling practices and how they integrate with capacity planning and intraday management
A personable, friendly approach and the ability to build strong working relationships with co-workers, team leaders, and managers
Experience using WFM tools such as Verint and Dialog (Genesys) is highly desirable
Strong multitasking abilities with a track record of meeting deadlines
Solid analytical, numerical, and problem‑solving skills, with the ability to balance planning accuracy with operational needs
Experience conducting root‑cause analysis and turning insights into actionable improvement plans
High attention to detail, with a structured, organised, and focused working style
Proficiency in Microsoft tools, particularly Excel and PowerPoint
A strong understanding of demand calculation and its impact on workforce planning

Job Responsibility

Manage short-term forecasts and create/publish co-worker schedules to achieve optimal service levels
Plan and coordinate activities such as training, leave, and events, partnering with stakeholders to minimise operational impact
Integrate co-worker preferences, availability and shift-swaps into schedules that support transparency and work/life balance
Define and adjust shift activities based on short-term demand insights to ensure schedules remain accurate and relevant
Manage major schedule adjustments for key events (e.g., Town Hall Meetings), balancing business and co-worker needs
Lead regular capacity and forecast reviews with remote partners to ensure alignment and clarity
Provide insights to Group D&C teams to enhance forecasting, planning, and intraday operations

What we offer

5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Free Co-worker parking
Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Fulltime

Business Analyst

You will join Crédit Agricole CIB Americas as a Business Analyst. You will be pa...

Location

United States of America , New York

Salary:

Not provided

Crédit Agricole

Expiration Date

Until further notice

Requirements

Be less than 29 years old
Be graduated of Master Degree
Be EU citizen
Postgraduate of a Master degree from an University, a Business or a Engineering School with a specialization in Strategy, Banking, Finance or Modelling
A first experience in strategy, consulting, business management, investment banking or trading is necessary
Strong project management skills
Knowledge of the CIB offerings
Strong skills in data management
Ability to understand and translate insights into concise analysis
Microsoft Office (Excel, PowerPoint, Access, Power BI)

Job Responsibility

Produce periodic reports relating to commercial performance, noteworthy deals, platform profitability, budget ambitions, risk, markets, business opportunities, etc.
Enhance and develop KPI reporting capacities by leveraging new technologies (ex: Power BI) and by collaborating with teams from all divisions
Provide presentations to Senior Management for committees, regulators, clients, and as on-demand requests
Master the structure of Crédit Agricole CIB’s various data sources in order to showcase features of performance and become a point-person for reporting teams from other groups
Assist in formulating presentations to help decision-making for Senior Management, in terms of business development, countries strategies, medium term plan, etc.
Work with various stakeholders in the organization to reach business development and optimization goals through deep analysis, business reviews, market intelligence, KPI’s tracking, change management, etc.
Support in the execution of CEO-sponsored projects: analysis, definition, alignment and implementation
Serve as the key point of contact to facilitate projects under tight deadlines and gather information to drive common goals
Support CEO, COS and Head of Coverage and Investment Banking for ad hoc requests, often related to business opportunities or confidential studies
Provide support in the preparation of materials for Executive Committee, Management Committees, Risk Committees, etc.

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Business Analysis Manager, Demand Planning Contact Insights

Job Description

Job Responsibility

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