CrawlJobs Logo

Business Analysis Manager - Care Demand Planning Insights and Automation

United States, Bellevue 77900.00 - 140500.00 USD / Year · Job Posted February 17, 2026
Apply Position
Job Link Share

Job Description

The Customer Care Demand Planning team is looking for an energetic, self-directed, and detail-oriented candidate for the position of Business Analysis Manager. This individual contributor analyzes customer interactions with T-Mobile customer support systems and tools, including IVR, bots, and other automated methods. This person will provide key insights to leaders on system performance, evaluate impacts from newly-added functionality, identify opportunities to better serve our customers while meeting business goals, and develop reporting for use by our partners.

Job Responsibility

  • Interact with various teams across the T-Mobile to provide insights, analysis and recommendations that deliver data-driven, optimized experiences
  • Serve as a key point of contact in providing data and reporting solutions to drive enterprise results, including reports, dashboards, visuals, and self-service environments
  • Define product feature and campaign success metrics and benchmarks
  • Work with large, complex data sets to extract and summarize information using SQL, working in platforms such as Snowflake, Azure, and Databricks
  • Use analytical and modeling capability to enhance decision making across a range of options and present findings and recommendations for prioritization of resources to all levels of the organization
  • Construct executive-level presentations and present complex analytical findings in clear, concise and decision-impacting manner

Requirements

  • Bachelor's Degree Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience
  • 4-7 years Analytics experience solving analytical problems using quantitative approaches
  • Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.)
  • Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research
  • Experience with Python, R, Go or similar statistics or data science language
  • Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner at the executive level
  • Problem Solving
  • Exceptional at using wide ranging datasets to deliver broad analysis and insights
  • Financial Modeling
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have

Telecommunications

What we offer

  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Business Analysis Manager - Care Demand Planning Insights and Automation

8 matching positions

Principal Strategic Planning Program Manager - Data Center Leasing

Microsoft Cloud Operations and Innovation (CO+I) is the team behind Microsoft's ...
Location
Location
United States , Redmond
Salary
Salary:
142800.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 1+ year(s) project or people management experience
  • 3+ years of experience managing cross-functional and/or cross-team projects
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check
Job Responsibility
Job Responsibility
  • Architect and operationalize a strategic planning capability for Lease Acquisition (planning cadence, inputs/outputs, artifacts, and decision rhythms) to enable consistent, high-quality planning
  • Own portfolio-level strategic insights by synthesizing demand signals, supply optionality, financial constraints, and risk into clear narratives, recommendations, and tradeoffs that influence senior leadership decisions and long-term outcomes
  • Establish cross-functional governance (decision rights, forums, escalation paths) and drive alignment across stakeholders to ensure planning decisions are structured and in alignment with business priorities
  • Lead scenario planning and analysis to optimize acquisition strategies, balancing time-to-market, cost, risk, and resiliency across near-, mid-, and long-term horizons
  • Evaluate demand/supply changes against plan, drive cross-org decisioning, and ensure downstream execution reflects the approved plan
  • Drive fiscal accountability by setting financial benchmarks, monitoring trends and performance and developing recommendations for cost optimization
  • Develop regional strategies that align with global objectives, driving consistency while adapting to local market dynamics
  • Build and evolve planning mechanisms (portfolio models, reporting, executive dashboards) and the underlying data foundation - to be trusted, repeatable, auditable, and increasingly self-serve
  • Scale organizational strategic planning capability through process design, automation, and tooling - reducing cycle time, improving signal quality, and increasing adoption of standardized planning practices
  • Frame complex, ambiguous decisions into crisp executive narratives that clarify tradeoffs and recommendations, influence alignment and drive insight with senior leadership
  • Fulltime
Read More
Arrow Right

Senior Director, Global Forecasting, Obesity

Let’s do this. Let’s change the world. Amgen is committed to transforming the li...
Location
Location
United States , Thousand Oaks
Salary
Salary:
216632.70 - 293091.30 USD / Year
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree and 5 years of experience in forecasting, analytics, market insights, finance, strategy, or commercial planning
  • Master’s degree and 9 years of experience in forecasting, analytics, market insights, finance, strategy, or commercial planning
  • Bachelor’s degree and 11 years of experience in forecasting, analytics, market insights, finance, strategy, or commercial planning
  • at least 5 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources
  • Deep biopharmaceutical forecasting expertise, ideally with experience in obesity, metabolic disease, diabetes, cardiovascular disease, or other large primary care or specialty markets
  • Strong understanding of global pharmaceutical markets, including launch dynamics, pricing and reimbursement, market access, regional variation, and competitive strategy
  • Experience developing patient-based forecasts, epidemiology-driven models, analog-based launch forecasts, scenario analyses, and long-range portfolio forecasts
  • Ability to integrate inputs from market research, secondary analytics, competitive intelligence, clinical development, medical, access, and finance into cohesive forecast recommendations
  • Strong executive communication skills, with the ability to distill complex models and assumptions into clear strategic narratives
  • Proven ability to challenge assumptions constructively, manage ambiguity, and make sound recommendations with incomplete information
Job Responsibility
Job Responsibility
  • Lead global forecasting for Amgen’s obesity portfolio, including pipeline assets, launch brands, lifecycle opportunities, and long-range therapeutic area planning
  • Develop and maintain short-term, mid-term, and long-range forecasts that support strategic planning, investment decisions, portfolio prioritization, and performance expectations
  • Establish clear forecasting frameworks, methodologies, governance, and assumptions across global, regional, and U.S. stakeholders
  • Translate forecast outputs into actionable strategic recommendations for senior leadership
  • Serve as a trusted forecasting advisor to Global Commercial, Finance, R&D, Medical, Market Access, and regional leadership teams
  • Ensure forecasts are credible, transparent, and grounded in robust data, business logic, and cross-functional alignment
  • Build forecasts that reflect the complexity of the global obesity market, including treatment adoption, patient flow, diagnosis and treatment rates, payer dynamics, adherence, persistence, capacity constraints, competitor entry, and evolving standards of care
  • Incorporate global and local market dynamics, including epidemiology, pricing and reimbursement, access restrictions, regional launch sequencing, promotional investment, and healthcare system differences
  • Evaluate key forecast drivers such as patient segmentation, demand generation, product profile, differentiation, market expansion, switching, discontinuation, and competitive response
  • Develop scenarios to assess upside and downside risks across major markets and regions
What we offer
What we offer
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible
  • Fulltime
Read More
Arrow Right

Vice President of Sales and Marketing

The Vice President of Sales and Marketing is a strategic and operational leader ...
Location
Location
Canada , Toronto
Salary
Salary:
140000.00 CAD / Year
springliving.ca Logo
Spring Living
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Marketing, Business Administration, Healthcare Management, or a related field (Master’s preferred)
  • Strategic mindset with the ability to execute with speed and efficiency based on market trends and internal performance insights
  • Proficiency in CRM systems (e.g., Aline, Sherpa, Salesforce, Yardi) and digital platforms (e.g., HubSpot, Google Analytics)
  • Excellent interpersonal and communication skills, with a passion for leadership and innovation
  • Deep expertise in leading the sales function, including standardized best practices, training and development, performance management, and data-driven sales analytics
  • Ability to work cross-functionally and lead through influence
  • 5+ years of senior-level or equivalent experience across sales, marketing, and analytics in senior living, healthcare, or hospitality
  • Demonstrated success in leading digital marketing campaigns, improving occupancy, and managing multi-site teams
  • Experience aligning pricing, payer strategy, and sales tactics to maximize revenue across a continuum of care is strongly preferred
  • Deep understanding of digital marketing tactics and tools, including CRM and marketing automation platforms
Job Responsibility
Job Responsibility
  • Develop and execute an integrated sales and marketing strategy to increase occupancy, optimize value per unit, and expand market presence
  • Leverage data analytics (including performance metrics, CRM, consumer surveys, market trends, and ROI analysis) to inform strategic growth plans and optimize marketing and sales tactics based on results
  • Use data and performance metrics to balance occupancy targets with rate integrity, ensuring sustainable growth without compromising margins
  • Proactively monitor internal performance and external market trends to refine strategy and stay ahead of emerging opportunities and challenges
  • Lead long-term growth initiatives (ex: market repositioning, new developments, and expansion) while driving measurable results that create long-term value
  • Lead and coach the Sales and Marketing professionals, regional directors and community-level leaders to meet and exceed occupancy and conversion goals across all regions and community types
  • Design and optimize scalable sales systems, lead tracking, and performance management through modern CRM platforms
  • Strengthen referral networks by building strategic enterprise-level partnerships
  • Lead Spring Living’s digital marketing strategy, including managing the website, online advertising (SEO, Google Ads, social media), email marketing, reputation management, and content creation
  • Oversee brand consistency, public relations, and corporate communications, acting as ambassador for Spring Living
  • Fulltime
Read More
Arrow Right

Senior Manager Engineering Projects

In this vital role you will be responsible for developing and leading the enterp...
Location
Location
United States , Thousand Oaks
Salary
Salary:
150669.00 - 185744.00 USD / Year
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree and 2 years of Engineering and/or Project Management experience
  • Master’s degree and 4 years of Engineering and/or Project Management experience
  • Bachelor’s degree and 6 years of Engineering and/or Project Management experience
  • Associate’s degree and 10 years of Engineering and/or Project Management experience
  • High school diploma / GED and 12 years of Engineering and/or Project Management experience
  • Demonstrated experience developing multi-year capital plans and forecasting capital demand and cash flow
  • Strong business analytics capability (e.g., financial modeling, portfolio analysis, KPI/dashboards, scenario planning)
  • Technical strength with demonstrated experience implementing digital solutions in planning, project management, or operations
  • Experience with Total Asset Care, asset lifecycle management, reliability engineering, or asset health-based investment planning
  • Proven ability to influence multi-functionally and lead through ambiguity across global partners
Job Responsibility
Job Responsibility
  • Own and evolve the Global Capital Planning strategy, aligning investment priorities with business strategy, operational risk, and long-term asset needs
  • Partner with ISP(Integrated Service Provider)
  • Embed Total Asset Care and asset lifecycle management principles into capital planning and prioritization
  • Ensure capital investments reflect reliability strategy, asset health, obsolescence risk, and maintenance maturity
  • Partner with Engineering Center of Excellence, Reliability Engineering, Project Controls and Operations to align lifecycle projects with performance and risk reduction outcomes
  • Lead development, implementation and governance of expanded GLAM(Global Lifecycle Asset Management) scope
  • Partner with Site/Functional Engineering leaders to ensure capital plans are integrated, defensible, and execution ready
  • Coach and influence project managers and engineering leaders to improve delivery capability and alignment to standards
  • Develop and maintain forecasting models for multi-year capital demand, cash flow, resource capacity, and portfolio risk
  • Use business analytics to evaluate lifecycle costs, reliability risk, and value realization
What we offer
What we offer
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible
  • Fulltime
Read More
Arrow Right
New

Sen teacher

SEN Teacher (Alternative Provision) - Primary & Secondary - Plymouth We are cur...
Location
Location
United Kingdom , Torpoint
Salary
Salary:
130.00 - 160.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
September 26, 2026
Flip Icon
Requirements
Requirements
  • Qualified Teacher Status (QTS) is essential
  • Proven track record of success within SEN or Alternative Provision environments, such as SEMH or ASD settings
  • A calm and composed professional demeanour with the capability to lead classroom support staff
  • Strong adherence to safeguarding protocols and professional standards
  • Relevant training in de-escalation frameworks is considered a significant asset
  • Teaching experience
  • ability to track progression in attainment
  • background in youth work
  • behaviour management
  • building relationships
Job Responsibility
Job Responsibility
  • Design and implement a creative, adapted curriculum tailored to meet the specific academic and emotional requirements of vulnerable learners
  • Maintain a highly structured, secure, and nurturing classroom environment that fosters student stability
  • Apply evidence-based de-escalation strategies and restorative practices to manage behaviour effectively in complex situations
  • Collaborate with multidisciplinary teams, including teaching assistants and external agencies, to monitor and execute Education, Health and Care Plans (EHCPs)
  • Develop professional, supportive relationships with students and their families to promote consistent engagement and attendance
What we offer
What we offer
  • Competitive Compensation: £130 - £160 per day, dependant on experience
  • Schedule: Consistent hours from 8:30 AM to 3:30 PM, Monday to Friday (term time only)
  • Environment: Small class sizes facilitating focused, individualised instruction
  • Professional Growth: Engagement in a collaborative culture with access to ongoing internal resources and professional development
  • Referral Bonus
  • training and education
  • Safeguarding & Prevent
  • Parttime
Read More
Arrow Right
New

Teaching Assistant (SEN)

Do you want to help children reach their full potential? Do you dream of sharing...
Location
Location
United Kingdom , Macclesfield
Salary
Salary:
21088.00 - 23988.00 GBP / Year
https://www.randstad.com Logo
Randstad
Expiration Date
July 21, 2026
Flip Icon
Requirements
Requirements
  • Relevant Teaching Assistant, childcare or care experience is desirable (Must be able to provide references)
  • Committed, dedicated and nurturing individual
  • Eligibility to work in the UK
Job Responsibility
Job Responsibility
  • Supporting learners on a 1:1 and small group basis
What we offer
What we offer
  • Accessible Public transport links
  • School hours/term time only
  • Permanent position
  • Top of the range technology and resources
  • Supportive Senior leadership
  • Brilliant career progression opportunities
Read More
Arrow Right
New

Teaching assistant

Being a teaching assistant is a life changing job! INSPIRE- Help to inspire the ...
Location
Location
United Kingdom , Macclesfield
Salary
Salary:
20500.00 - 24800.00 GBP / Year
https://www.randstad.com Logo
Randstad
Expiration Date
July 14, 2026
Flip Icon
Requirements
Requirements
  • Experience (voluntary or paid) working with children and young adults
  • Relevant SEN experience (desirable)
  • GCSE Maths and English or equivalent
  • Eligibility to work in the UK
Job Responsibility
Job Responsibility
  • Supporting in the delivery of engaging and interactive lessons and educational activities
  • Supporting learners with SEN on a 1:1, small group and whole class basis
What we offer
What we offer
  • Free onsite parking
  • Shuttle bus from local train station
  • School networking events/ social events for teachers
  • Ready of supply of drinks, chocolate, biscuits and cakes in there welcoming and inviting staff room equally equipped with games, TV's and shared library
  • Brilliant resources and spacious classrooms/grounds
  • Career progression opportunities
  • Fully funded training and qualifications
!
Read More
Arrow Right
New

Teaching Assistant (TA)

This warm and welcoming school is currently seeking a Teaching assistant to join...
Location
Location
United Kingdom , Wilmslow
Salary
Salary:
20544.00 - 24344.00 GBP / Year
https://www.randstad.com Logo
Randstad
Expiration Date
July 14, 2026
Flip Icon
Requirements
Requirements
  • Relevant SEN experience
  • Experience (voluntary or paid) working with children and young adults
  • GCSE Maths and English or equivalent
  • Eligibility to work in the UK
Job Responsibility
Job Responsibility
  • Supporting in the delivery of engaging and interactive lessons and educational activities
  • Supporting learners with SEN on a 1:1, small group and whole class basis
What we offer
What we offer
  • Accessible Public transport links
  • School networking events/ social events for teachers
  • Ready of supply of drinks, chocolate, biscuits and cakes in there welcoming and inviting staff room equally equipped with games, TV's and shared library
  • Brilliant resources and spacious classrooms/grounds
  • Career progression opportunities
  • Fully funded training and qualifications
  • Fulltime
!
Read More
Arrow Right