This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Business Analysis Advisor will enhance operational performance through stakeholder engagement and process optimization. The role requires analyzing current processes, proposing automation solutions, and developing business cases to support project initiatives.
Job Responsibility:
Collaborate with Account Leaders and Delivery Managers to understand operational challenges and improvement opportunities
Analyze current processes, identify inefficiencies, and propose automation or optimization solutions using internal platforms (e.g., Power Platform, M365 Copilot, etc.)
Create compelling business cases with ROI analysis, cost-benefit evaluation, and risk assessment to support project initiation and funding
Drive the approval process with internal governance teams, ensuring alignment with compliance, audit, and transformation goals
Leverage internal tools and digital assets to design and implement scalable solutions that enhance delivery and operational performance
Define KPIs, track project outcomes, and report progress to leadership and stakeholders
Requirements:
Bachelor's degree in Business, Operations, or related field
MBA or equivalent is a plus
Proven experience in business analysis, process improvement, or digital transformation within a BPS or shared services environment
Strong understanding of operational metrics, efficiency levers, and cost optimization strategies
Ability to translate business pain points into technical or process solutions
Experience with Microsoft Power Platform, M365 Copilot, or similar internal automation tools
Excellent skills in stakeholder management, communication, and influencing across cross-functional teams
Proficiency in creating business cases, financial models, and project charters
Familiarity with compliance, audit trail, and governance frameworks
Nice to have:
Experience working in a global delivery model
Exposure to Life and Annuity Insurance or similar domains is a plus
Certification in Lean Six Sigma, CBAP, or Agile methodologies is desirable