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We are looking for a dynamic Business Advisor to join 'The Hub,' our high-energy team dedicated to supporting entrepreneurs at the most critical stage of their journey. In this role, you will manage your own portfolio, building real rapport with customers to help them navigate the lending process and secure the finance they need to thrive.
Job Responsibility:
Empowering Entrepreneurs: Providing pre-loan support and post-loan mentoring to help business owners grow and sustain their ventures
End-to-End Assessment: Reviewing business plans and cash flow forecasts to make informed, 'right first time' lending decisions
Managing a Portfolio: Handling a minimum of 25 active applications at any time in a fast-paced, target-driven environment
Upholding Standards: Performing essential KYC checks and ensuring all decisions align with FCA guidelines and 'Treating Customers Fairly' (TCF) principles
Driving Improvement: Collaborating with your team to identify customer 'pain points' and sharing best practices to improve the overall journey
Requirements:
Educated to A-Level standard or have equivalent job-related experience
A natural communicator who can build rapport quickly and has the confidence to challenge unrealistic financial data
Analytical and decisive, comfortable assessing financial documents and taking ownership of lending decisions
SME-Savvy with a solid understanding of the current small business market and the challenges founders face
Target-driven, thriving in an environment where performance is measured by customer outcomes, conversion rates, and efficiency