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To support the effective, efficient and smooth running of the area office and ensure that we continually improve the way we do things and the experience Breedon customers have. The role supports all functions within the area office – business development & sales, customer service, transport and technical teams. Office management is outside the scope of this role. This is a fixed term role to cover maternity leave.
Job Responsibility:
Provide administrative support to commercial and business development teams
Provide after sales support and resolve customer queries in a timely and effective fashion
Support Customer Service and Transport teams to maintain accurate and visible customer and driver records
Manage and approve Haulier payments and queries
Escalate repeating inaccuracies in system data to the relevant data owner
Ensure compliance to company policies and identify / mitigate any risk to it
Assist in supporting other customer service roles with tasks identified during busy periods and to cover annual leave
Conduct general administration tasks such as data input and analysis
Daily checking of Podfather to make sure customer charges and driver payments are right first time
Raising purchase orders as requested by site staff and the processing of supplier invoices in Findocs
Supporting payroll by processing the monthly overtime sheets for site staff
Requirements:
Sales and customer service support
Strong verbal and written communication
Strong office-based skill set including MS package