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We’re looking for a friendly and professional Business Administrator to join our incredible team. If you’re organised, approachable and thrive in a fast-paced environment, this could be the perfect opportunity for you! You’ll play a vital role in the daily running of our care home, supporting residents, staff and visitors alike. As a Business Administrator, you’ll be the welcoming face of our home and a key member of the team. Your responsibilities will include managing reception duties and handling a variety of administrative tasks across HR, payroll, finance and care services. You’ll ensure records are accurate and maintained to the highest standards, help with IT system inputting and reporting, and provide excellent customer service to residents, their families and visitors. You’ll also assist with organising events and activities to help make life at St Lukes as vibrant and enjoyable as possible. We’re looking for someone who is confident with IT systems, has great attention to detail and communicates clearly and effectively. If you have experience in administration (especially in the care sector) and share our values of kindness, responsibility and teamwork, we’d love to hear from you.
Job Responsibility:
Handle day-to-day administrative tasks, including HR records, payroll and finance
Input and manage data on IT systems including for rota management and training
Maintain records and archives to high standards, ensuring GDPR compliance
Provide a warm welcome to visitors and manage front-of-house duties
Answer and direct phone calls or video calls in a professional manner
Support team meetings by taking minutes and assisting with HR documentation
Assist with the coordination of lifestyle activities for residents, from arts and crafts to social events
Foster a supportive and collaborative work environment by helping colleagues and sharing ideas
Requirements:
Previous administrative experience
Level 3 Business Administration qualification preferred but not essential
A commitment to high standards of accuracy and regulatory compliance
A positive attitude, a team-focused approach, and a willingness to learn and grow
Excellent communication skills, both written and verbal
Experience in the care sector would be a bonus
Good English and numeracy skills
A passion for caring and helping residents to thrive
Nice to have:
Level 3 Business Administration qualification
Experience in the care sector
What we offer:
Recognition rewards - Receive up to £500 in your first year to celebrate your contributions
Refer-a-friend scheme - Earn £1,000 for every successful referral with no limits
Funded training programmes - Gain confidence and qualifications to grow in your role
Annual pay reviews - To recognise your hard work and dedication
Health benefits - Access private healthcare options for dental, optical and more