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We founded iamproperty to do the things no one else was doing, but we’ve grown because we have the best people. It’s our team who drive our success and help make our culture unique, creative, and filled with personality. With over half our staff working remotely, location is not an issue either. Hiring people from all over the country has enabled us to broaden our reach, further adding to our diverse mix of teammates. We currently have over 700 talented members of staff who share one vision, working together to transform the property industry and helping our Partner Agents succeed! From CRM and auction to compliance, onboarding and conveyancing, our solutions work behind the scenes to give agents choice and control. We’re already working with over 6,000 UK Estate Agency branches to accelerate their success today, with a market leading ecosystem of solutions that ensures they have everything they need to manage their business, team and clients.
Job Responsibility:
Answer incoming calls and distribute to relevant areas of the business always delivering excellent customer service
Liaise with our partner agents and branches in a professional manor, whilst effectively communicating with vendors, chasing important documents needed for the completion of sale
Ensure quality checks are made on certified copies of legal documents, and scan, copy and return important legal documents such as Title Deeds and certificates
Be an ambassador for iamproperty, presenting yourself in the best way to our partner agents, their clients, your team and everyone you engage with
Requirements:
Experience within administration is essential
Previous experience in Customer Service
Excellent organisational skills
Excellent communication skills both written and verbal
Strong attention to detail
What we offer:
Private Counselling with a weekly confidential helpline available
Simplyhealth private healthcare plan
£150 Wellbeing Allowance per year
Working elsewhere policy (4 weeks per year)
Hybrid working
Buy and sell annual leave scheme (upto 3 days per year)