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Business Administrator I

United States of America, Rochester 23.06 - 32.29 USD / Hour · Job Posted February 21, 2026
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Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

  • Implements the day-to-day administrative and operational activities within Student Life Operations and Student Centers & Services
  • Manages, leads, and guides key business initiatives utilizing organization's standard project management methodology
  • Leads multidisciplinary project teams and coordinates activities to ensure project objectives are met
  • Builds and maintains internal departmental relationships
  • Leads and facilitates the compilation of data related to the department’s annual report
  • Develops and maintains policies and procedures for the University Student Life student employment program
  • Coordinates departmental attendance at university tabling opportunities
  • Serve as the primary point of contact for Student Life Operations
  • Responsible for all human resource processes for professional staff members, TAR employees, and over 100 student employees
  • Interprets and disseminates University policies and communications
  • Primary point of contact for both HR and the Student Employment Office
  • Negotiates contracts with suppliers for services and office supplies
  • Creates, audits, and maintains technology and equipment for Student Life Operations
  • Oversees all aspects of the Campus Information Center (CIC) and Welcome Desk
  • Builds necessary relationships with a variety of campus stakeholders
  • Develops and implements operational processes, procedures, and manuals/guides for the CIC staff
  • Develop and manage budgets associated with each service area
  • Manage various services and the spaces they operate in
  • Manages the two Student Activity Vans
  • Provides oversight of the online customer service chat bot
  • Enforces Student Centers & Services policies
  • Educate student organization advisors on policies and services
  • Compiles reports, evaluates data, and makes recommendations to department leadership
  • Supervise, hire, train, and evaluates student staff who are employed at the Campus Information Center
  • Develop assessment tools and learning outcomes for student employees

Requirements

  • Bachelor’s degree and 3 years of experience in a business operation or administrative role required
  • or equivalent combination of education and experience required
  • Ability to gather and organize information and achieve logical conclusions in a timely manner
  • Excellent written and verbal communication skills
  • Works effectively with others to accomplish organizational goals
  • Adept at learning new technologies to perform data entry, manage calendars, and creating reports
  • Strong technical skills, including a high level of proficiency in Microsoft Office applications
  • Strong attention to detail, time-management, and organizational skills
  • Ability to manage a public/front desk workspaces
  • Ability to create and manage budgets
  • Ability to handle confidential situations and materials
  • Ability to resolve problems independently

Nice to have

  • Prior supervisory experience
  • Experience with project management tools and database systems
  • Familiarity with higher education environment

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