This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As the Business Administration Specialist, your role includes collaborating with leaders at all levels to enhance performance across communities by analyzing, tracking, and improving key business office functions and operational processes. You’ll lead and support community business office activities (HR, hiring support, audits, training, financial reviews, collections), serve as a resource to Executive Directors and Business Office Managers, and help ensure orderly, efficient, and compliant operations across the Management Company Business Unit.
Job Responsibility:
Collaborate with management to identify and deliver required administrative support to communities, including hiring support, HR audits, compliance, training new Executive Directors and Business Office Managers, financial reviews, and collections
Partner with community leaders to implement policies, develop improvements, and drive standard work across business office functions
Serve as a resource to Executive Directors and Business Office Managers for training, ad hoc analyses, and problem-solving
Identify deficiencies and recommend action plans, immediate process changes, and training/development solutions
Draft and distribute regional/market presentations to stakeholders and, as needed, to regulatory/government agencies
Maintain the organization’s administrative policies and procedures manual
Track audits to help ensure compliance with applicable health, building, regulatory, and safety licensing requirements
Organize and coordinate inter- and intradepartmental operations as assigned
Provide guidance to Business Office teams and evaluate performance
resolve issues promptly
Collaborate on annual administrative budgets and monitor spend
support collections and financial reviews
Perform other related duties as assigned to support consistent, effective operations across communities
Requirements:
Bachelor’s Degree in Human Resources, Business Administration, or related field preferred
Minimum five (5) years of leadership experience in Operations, Financial Planning, and/or Human Resources
or equivalent combination of education and experience
Valid driver’s license required
Extremely proficient with Microsoft Office Suite
ability to learn organization-specific systems, recordkeeping, and protocols
Strong written and verbal communication skills
able to present clearly to diverse audiences and write routine reports/correspondence