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RGA Hong Kong is seeking a client-focused and detail-oriented professional to join our dynamic team as a Business Administration Analyst. This role is pivotal in driving operational excellence through process optimization, workflow automation, and robust controls across multiple business lines involving high-volume, fast-paced transactions. As a key contributor, you will implement and maintain RGA’s administration systems, collaborate with cross-functional teams, including Pricing, Valuation, and Finance, and deliver innovative solutions that enhance efficiency and compliance.
Job Responsibility:
Data Processing: Process data in the RGA administration system, including daily ETL (Extract, Transform, Load) by applying AI and automation tools
Process Optimization: Leverage AI technology and other automation tools to streamline operational processes and data flows within RGA administration systems to improve accuracy and efficiency
Automation & Controls: Enhance existing workflows by introducing automation tools and strengthening control mechanisms for daily statement logging, confirmations, and account settlements
Stakeholder Collaboration: Partner with internal teams to identify challenges, propose solutions, and align initiatives with business objectives
Continuous Improvement: Drive process improvement initiatives, maintain operational tools, and implement automation strategies to support business growth
Ad-hoc Projects: Provide support on assigned projects and tasks as needed
Requirements:
University degree in Computer Science, Business Administration, Business Analysis, or related disciplines
Minimum 3 years data processing work experience, preferably in life insurance or reinsurance
Advanced skills in Microsoft Office (Excel with PivotTables, Power Query) and database tools (SQL, Alteryx)
Proven hands-on experience with automation tools, including Python, VBA, Power Automate and emerging AI technologies
demonstrated ability to evaluate, implement, and recommend innovative solutions to optimize processes and drive efficiency
Demonstrated enthusiasm for learning new technologies and adapting to evolving business needs
Strong problem-solving skills and a passion for streamlining manual tasks through automation
Excellent communication and stakeholder management skills
proficiency in English and Cantonese highly preferred
What we offer:
Gain valuable knowledge from and experience with diverse, caring colleagues around the world
Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought
Join the bright and creative minds of RGA, and experience vast, endless career potential