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Business Account Manager III

United States, Norfolk 79860.00 - 99000.00 USD / Year · Job Posted March 20, 2026
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Job Description

As a Business Account Manager III , you will serve as a strategic leader and trusted partner—driving growth by translating retailer and manufacturer strategies into actionable, results‑focused business plans. This role blends strategic thinking, analytics, cross‑functional collaboration, and customer leadership to deliver consistent execution and measurable outcomes.

Job Responsibility

  • Lead retailer and wholesaler business planning by partnering with Customer Managers to develop and execute annual and quarterly growth plans aligned with client and VP/MD strategic intent
  • Own and manage strategic customer plans, ensuring alignment across retailer, manufacturer, and regional priorities while proactively identifying opportunities and risks
  • Serve as the primary point of contact for regional client leadership, delivering consistent, high‑quality experiences and strong business results
  • Guide and enable Customer Managers by providing direction, performance measurement, and actionable planning analytics to optimize execution and elevate capabilities
  • Drive the Business Planning process in close partnership with Business Insights, Planning, and Channel teams to improve key performance metrics
  • Translate insights into action by leveraging category, brand, consumer/shopper, channel, and retail data to inform strategic and tactical decisions
  • Lead trade investment planning and optimization, including trade fund visibility, effectiveness measurement, and ROI analysis
  • Analyze promotional performance, forecasts vs. actuals, and base volume trends to inform future strategies and improve execution
  • Manage base business fundamentals, including volume forecasts, item distribution, promotional strategy, merchandising, and innovation execution
  • Develop customer‑level distribution and merchandising targets, supported by insight‑driven activation plans for key initiatives
  • Partner with Region Broker Managers to align on strategy, execution priorities, and identification of opportunities and threats
  • Support category reviews, line reviews, and new item presentations by delivering clear, compelling analytics and insights
  • Conduct ad‑hoc financial and data analysis, including pre‑ and post‑event performance evaluations
  • Participate in customer sales calls alongside Customer Managers as a strategic thought partner when appropriate
  • Develop and deliver executive‑ready content as part of the Business Review process
  • Ensure all client plans are accurately built, maintained, and executed within the client’s Trade Planning System

Requirements

  • Bachelor’s degree from an accredited four‑year university preferred
  • 3+ years of experience in sales, marketing, or customer management, with direct experience supporting a major chain customer
  • Strong proficiency in Excel and PowerPoint, with working knowledge of Nielsen and other syndicated data sources
  • Proven ability to analyze data, develop insights, and translate findings into actionable business plans
  • Excellent communication, collaboration, and influencing skills, with the ability to work effectively across teams and levels
  • Strategic thinker and problem solver who can prioritize competing demands and consistently follow through on commitments
  • Demonstrated leadership capability, including oversight or direction of Trade Specialists
  • Comfortable working in both office and field environments
  • Willingness to travel 10%, as business needs require
  • English proficiency required

Nice to have

bilingual skills a plus based on business needs

What we offer

  • flexible scheduling options
  • reasonable accommodations for applicants with disabilities

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