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Business Account Executive, SMB Direct Sales (Outside Sales)

United States, Royal Oak, Michigan 50450.00 - 80450.00 USD / Year · Job Posted January 24, 2026
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Job Description

Responsible for the sale of integrated communication structure to small-to-medium business customer. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcast's touchstones.

Job Responsibility

  • Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services
  • Promotes the sale of bundled products to ensure the optimal solution for the customer
  • Sells with goals of exceeding departmental, financial and unit targets
  • Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace
  • Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships
  • Focuses on goal achievement and is results driven
  • Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations
  • Retains customer base by delivering on the Comcast Credo
  • Ensures a superior customer experience
  • Maintains and builds customer relationships to drive customer retention
  • works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills
  • Prepares sales and activity reports as required
  • Participates in out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating
  • Consistent exercise of independent judgment and discretion in matters of significance
  • Regular, consistent and punctual attendance
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary

Requirements

  • Bachelor's Degree
  • Relevant Work Experience 0-2 Years
  • Customer-Focused
  • Workplace Organization
  • Persuasion
  • Technical Knowledge
  • Adaptability
  • Communication
  • Critical Thinking Problem Solving
  • Resilience
  • Professional Integrity

What we offer

  • Paid Time off
  • Physical Wellbeing benefits
  • Financial Wellbeing benefits
  • Emotional Wellbeing benefits
  • Life Events + Family Support benefits

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