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As a Building Operations Engineer at JLL, you'll play a critical role in our Integrated Facility Management business line on our Amazon account dedicated team, managing hard services and providing essential support to ensure efficient and effective site operations. Reporting to the Facilities Manager and working as part of the overall Facilities Team, you'll be responsible for creating and maintaining planned maintenance regimes for client assets while managing supplier relationships and tracking utility usage to minimize environmental impact. This dynamic position requires you to handle everything from trouble ticket responses and stock management to small project management and regulatory compliance, making you an integral part of delivering exceptional facility management services. This role offers the opportunity to work with cutting-edge building systems and technologies while contributing directly to JLL's reputation for operational excellence on high-profile corporate environments. By joining our collaborative team, you'll advance your career in facilities management while making a meaningful impact on building performance and client satisfaction through innovative solutions and meticulous attention to detail.
Job Responsibility:
Create and maintain planned maintenance regimes for client assets while following up on landlord-planned maintenance and attending to unplanned maintenance activities
Respond to trouble ticket requests within agreed SLAs while managing and tracking building operations stock including bulbs, filters, and power supplies
Conduct site inspections with facility team members covering daily cleaning, HVAC systems, and landscaping while managing moves/adds/changes including desk assignments and furniture management
Oversee small project management activities including budget creation and activity planning for site improvements, refurbishments, renovations, and expansions
Coordinate with multiple stakeholders including Deskside/IT, Global Telecom, Global Security, Global A/V, and security guards to ensure seamless operations
Track utility usage (electric, water, gas) and develop innovative ideas to reduce environmental impact while liaising with regulatory bodies and safety groups
Manage daily health and safety issues including maintaining regular scheduled meetings, records of fire and safety teams, fire drills, safety equipment, and training programs
Requirements:
Diploma or degree level education in technical discipline (Engineering, Building Services, or related field)
Valid electrical license certification as required for the role
Knowledge of statutory and regulatory maintenance requirements for client assets and contract management
Previous experience working in high-profile corporate environments with demonstrated problem-solving and decision-making abilities
Excellent written and verbal communication skills with proficiency in spreadsheet and word processing applications
Qualification to manage a technical team with strong interpersonal and leadership capabilities
Customer-focused approach with attention to detail and assertive communication style
Nice to have:
Previous reception or hospitality experience in professional environments
Experience with building automation systems and facility management software
Background in project management and budget development for facility improvements
Knowledge of environmental sustainability practices and energy management systems
Experience coordinating with multiple vendors and service providers
Understanding of HVAC, electrical, and plumbing systems in commercial buildings
Familiarity with health and safety regulations and emergency response procedures