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We are seeking a highly motivated and experienced Building Manager to oversee a prestigious portfolio of commercial properties in central London. This is a critical, high-visibility, hands-on position requiring the successful candidate to be on-site five days a week. You will be the primary custodian of the assets, ensuring exceptional service delivery, maintaining rigorous health and safety standards, and managing service charge budgets to enhance the value of the properties.
Job Responsibility:
Oversee a prestigious portfolio of commercial properties in central London
Be the primary custodian of the assets, ensuring exceptional service delivery, maintaining rigorous health and safety standards, and managing service charge budgets
Accountable for the day-to-day management and operational excellence of allocated buildings
Serve as the principal point of contact for all building-related advice and guidance for occupiers and visitors
Implement and deliver the company's customer experience initiatives
Ensure all reactive maintenance and day-to-day building service requirements are addressed
Regularly liaise with surveyors and asset managers, informing them of occupier matters
Manage the financial performance of the properties, including preparing detailed service charge budgets
Monitor agreed budgets, conduct quarterly variance reporting, and manage service charge reconciliation
Oversee the procurement of all site supplies and services
Monitor and review on-site contractor performance against agreed Service Level Agreements
Establish and maintain stringent Health, Safety, and Environmental arrangements
Work to resolve all risks identified in independent risk assessments
Maintain a working knowledge of the Heating, Ventilation, Mechanical, and Electrical equipment
Maintain, test, and implement robust disaster recovery and business continuity procedures
Ensure proper site regulations are established and Permits to Work are issued
Requirements:
Mandatory experience managing complex, multi-tenanted commercial properties is essential
Possession of an IWFM qualification, IOSH/NEBOSH certification, or a similar professional accreditation
Proven experience in preparing and managing service charge budgets and complex financial reconciliations
Excellent verbal and written communication skills with demonstrated success in managing diverse stakeholders (occupiers, contractors, clients, and internal teams)
Sound understanding of M&E systems, building fabric, and statutory compliance (e.g., water hygiene, fire safety, and lift maintenance)
Candidates must be eligible to live and work in the UK