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The Guest Service Tech will complete general maintenance requests that are submitted by guests and employees. Responsibilities also include performing various work order tasks and preventative maintenance on spaces and equipment.
Job Responsibility:
Completes maintenance requests submitted by guests or employees for general maintenance issues within the hotel
Interact with guests or employees to ensure maintenance request is completed successfully
Performs preventative maintenance and maintains logs in an organized manner
Identifies problems, initiates work orders, accomplished assigned work orders, and does all necessary repairs relating to their expertise
Performs duty rounds by using daily checklists
Maintain a safe, clean and efficient workspace
Work in a safe manner including proper use of PPE and following safety protocols
Responsible for correct use of maintenance request system
Assist with maintenance requests for other trades, as needed
Requirements:
One year experience in maintenance required, such as hotels, home repair, hospitals, office repair, or apartment complex repairs
Skilled with using hand, power, and diagnostic tools
Must have experience in the following: Minor wallpaper and vinyl repair / Repair and paint drywall, wood, metal, and other surfaces using rollers and brushes / Repair tile and grout / Refinishing woodwork requiring staining, varnishing, and lacquering / Basic plumbing repairs / Basic electrical repairs
Must be able to communicate both written and verbally in English due to guest contact
Nice to have:
Ability to read and interpret blueprints and schematics preferred
Texas Driver’s License with good driving record preferred
What we offer:
Awesome Employee Focused Culture with many Associate Events
Closed many weekends and most holidays - 10 days of holiday pay
Up to 14 Vacation & Sick days per year
Weekly pay
Leadership and Career development programs
Free Lunch in our newly remodeled Associate Cafeteria
Eligible for Medical Insurance and other awesome benefits within 30 days of employment