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The Blackrock Health Hermitage Clinic is a 112 bed private hospital in Lucan, West Dublin. Our specialised medical teams provide medical, surgical and advanced radiotherapy care to patients and are supported by the very latest medical technology. The Hermitage Clinic is committed to providing excellence in patient care using state-of-the-art facilities. The Clinic offers an outstanding level of expertise and cutting edge technology. We have the most advanced diagnostic imaging equipment available today, full Cardiological facilities including a Cardiac Catheterisation Suite and Clinical Laboratory services.
Job Responsibility:
Key Holding Duties, as per SOP
Maintain a recorded register of departmental keys
Provision of OOH access for NSM to specific high-end areas
Access control badges issued/edited/monitored
Accompany staff with lodgements to the security room and cash office
Maintain and distribute lodgement bags
Record lost / found / missing or stolen items
Covering Reception during the day and evening for absence
Covering reception in conjunction with the Reception roster
Administrative duties in regards to early and OOH admissions of patients
Porter duties: monitor and maintaining adequate wheelchair levels
Transferring/assisting patients and visitors with mobility issues
Mortuary procedure, as per SOP
Assist patients/visitors with directions or other assistance required
Deal with customer/staff/patient queries
Deal with entry-level car park equipment issues & maintenance
Maintaining and monitoring ticket levels in entry exit barriers
Reacting to and responding to alarms (Kelsius Temperature, Intruder/Panic, Fire, Cardiac Arrest, BMS)
Conference room set up and reset for internal and external events
Monitoring and maintaining a clean and welcoming environment
External monitoring in particular adverse weather conditions
Waste management in line with hospital policy
Monitoring and emptying the Linen Chute
Frequent and high visibility presence internally and externally
Partaking in H&S, Fire and general audits as required
Assists FOH Lead / Engineering team with Alarm testing
Accompany the nuclear medicine deliveries on Saturday mornings
Dealing with Materials Management/Theatre/Catering departmental deliveries (out of hours)
Help with delivery or post & goods during busy periods
Daily Logs completed and issues escalated
Internal communication and reporting mechanisms adhered to
Monitor CCTV images
Removing non-staff from parking in all areas of the campus
Ensuring a safe, clean and accessible environment for our patrons
Traffic Management throughout
Salt the hospital grounds, parking areas and pathways during frosty weather
Conduct checks during adverse weather
Communicating with relevant parties any issues such as lighting, signage, damage etc.
Take all the necessary steps to ensure the maximum security and safety
Identify hazards, assess risks and report same as per hospital policy
Be familiar and comply with manual handling & lifting techniques
Requirements:
Excellent written and oral communication skills
Proactive approach to problem solving
Ability to use own initiative but operate well within a team
Problem solving
A flexible approach to performance of duties
Ability to work and communicate with internal and external patients and stakeholders in a polite, courteous and co-operative manner