Build to Rent Account Manager Job at Home Made (London)

Build to Rent Account Manager

Home Made is an institutional-grade leasing platform for the UK’s Build-to-Rent ...

Location

United Kingdom , London

Salary:

75000.00 - 110000.00 GBP / Year

Home Made

Expiration Date

Until further notice

Requirements

3+ years’ experience in real estate (BtR, lettings, sales, commercial, or related)
Strong understanding of rental markets and the ability to assess ERVs with confidence
Experience managing complex accounts or portfolios with multiple stakeholders
Commercially minded, data-literate, and comfortable owning outcomes
Clear, confident communicator with credibility across internal and external audiences
Organised, proactive, and able to operate at pace across multiple workstreams

Job Responsibility

Client & portfolio ownership: Own senior client relationships across a portfolio of Build-to-Rent developments
Act as a considered, credible partner to investors and operators, advising on leasing strategy, market positioning, and performance optimisation
Represent Home Made with confidence at client and senior stakeholder level
Commercial & performance leadership: Take accountability for leasing performance across assets, including pace, conversion, and outcomes
Assess market conditions and estimated rental values to inform pricing and go-to-market strategy
Translate performance data into clear insight, recommendations, and forward plans
Sales funnel & delivery oversight: Own the end-to-end sales funnel for each account, ensuring best-in-class execution across teams
Identify risks, bottlenecks, and opportunities, driving improvements through structured action
Ensure consistency and quality of delivery across multiple sites and stages
Marketing & launch strategy: Shape tailored marketing strategies for each development in partnership with internal teams

What we offer

Annual Leave: 24 days leave + your birthday off
Modern, state of the art offices
Employee Perks: discounts for stores, cinema etc
Yearly Half Day Charity Day
Office Social Events (Summer and Winter Parties)
Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc
Mental Health First Aiders
On site Gym access, showers (towels & shower gel), and indoor bike storage
Weekly Friday 5pm Happy Hour in the office
Opportunities to upskill in your career through our Learning and Development Programme

Fulltime

Build-To-Rent Account Manager

Home Made is revolutionising the way people experience the rental process. We're...

Location

United Kingdom , London

Salary:

Not provided

Home Made

Expiration Date

Until further notice

Requirements

Must have at least 3+ years experience in Real Estate (Sales, Lettings, Commercial or BTR)
Have a strong ability to assess the market value for the estimated rental values for each client asset
Strategic account management skills and strong business acumen
Exceptional communication skills
Project Management
Problem solving and critical thinking skills

Job Responsibility

Client Management & Onboarding: Act as the primary point of contact for our BtR clients. Provide expert advice and recommendations on industry best practices, market trends, and asset optimisation strategies
Insightful Reporting & Analysis: Generate comprehensive reports that offer deep insights into the performance of client portfolios. Analyse data, providing actionable recommendations to senior management for strategic decision-making
Sales Funnel Optimisation: Take ownership of the sales funnel for each client account, continuously refining and optimising processes to drive efficiency and increase conversion rates. Work closely with the internal team to identify areas for improvement and implement targeted strategies for growth
Training and Development: Train junior sales teams on new sites and key processes for high performance delivery
Marketing Strategy Development: Develop and execute tailored marketing strategies for each client's development site, leveraging digital channels, advertising platforms, and other tactics to drive awareness and demand. Monitor campaign performance and adjust strategies as needed to achieve optimal results
Project Management: Project manage all accounts, ensuring all aspects are covered from onboarding to offboarding. Collaborate cross-functionally with internal teams to coordinate efforts and overcome challenges
Stakeholder Management: Work closely with the Customer Success Manager, Leasing Manager and senior leadership team to build clear processes for clients, as well as solution focused responses
Meeting Management: Attend weekly meetings with clients to talk them through key account updates, including solutions and forward looking plans
Culture and Values Carrier: Be a culture and values leader in the business. Work together with the management team to set standards and expectations internally and externally

What we offer

Annual Leave: 24 days leave + your birthday off!
Modern, state of the art offices
Employee Perks: discounts for stores, cinema etc
Yearly Half Day Charity Day
Office Social Events (Summer and Winter Parties)
Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc.
Mental Health First Aiders
On site Gym access, showers (towels & shower gel), and indoor bike storage
Weekly Friday 5pm Happy Hour in the office
Opportunities to upskill in your career through our Learning and Development Programme

Fulltime

Btr Account Manager

Home Made is an institutional-grade leasing platform for the UK’s Build-to-Rent ...

Location

United Kingdom , London

Salary:

75000.00 - 110000.00 GBP / Year

Home Made

Expiration Date

Until further notice

Requirements

3+ years’ experience in real estate (BtR, lettings, sales, commercial, or related)
Strong understanding of rental markets and the ability to assess ERVs with confidence
Experience managing complex accounts or portfolios with multiple stakeholders
Commercially minded, data-literate, and comfortable owning outcomes
Clear, confident communicator with credibility across internal and external audiences
Organised, proactive, and able to operate at pace across multiple workstreams

Job Responsibility

Client & portfolio ownership: Own senior client relationships across a portfolio of Build-to-Rent developments
Act as a considered, credible partner to investors and operators, advising on leasing strategy, market positioning, and performance optimisation
Represent Home Made with confidence at client and senior stakeholder level
Commercial & performance leadership: Take accountability for leasing performance across assets, including pace, conversion, and outcomes
Assess market conditions and estimated rental values to inform pricing and go-to-market strategy
Translate performance data into clear insight, recommendations, and forward plans
Sales funnel & delivery oversight: Own the end-to-end sales funnel for each account, ensuring best-in-class execution across teams
Identify risks, bottlenecks, and opportunities, driving improvements through structured action
Ensure consistency and quality of delivery across multiple sites and stages
Marketing & launch strategy: Shape tailored marketing strategies for each development in partnership with internal teams

What we offer

Annual Leave: 24 days leave + your birthday off
Modern, state of the art offices
Employee Perks: discounts for stores, cinema etc
Yearly Half Day Charity Day
Office Social Events (Summer and Winter Parties)
Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc
Mental Health First Aiders
On site Gym access, showers (towels & shower gel), and indoor bike storage
Weekly Friday 5pm Happy Hour in the office
Opportunities to upskill in your career through our Learning and Development Programme

Fulltime

Account Manager

Build to Rent Account Manager at Home Made, an institutional-grade leasing platf...

Location

United Kingdom , London

Salary:

75000.00 - 110000.00 GBP / Year

Home Made

Expiration Date

Until further notice

Requirements

3+ years’ experience in real estate (BtR, lettings, sales, commercial, or related)
Strong understanding of rental markets and the ability to assess ERVs with confidence
Experience managing complex accounts or portfolios with multiple stakeholders
Commercially minded, data-literate, and comfortable owning outcomes
Clear, confident communicator with credibility across internal and external audiences
Organised, proactive, and able to operate at pace across multiple workstreams

Job Responsibility

Client & portfolio ownership
Commercial & performance leadership
Sales funnel & delivery oversight
Marketing & launch strategy
Leadership & collaboration
Governance & communication

What we offer

Annual Leave: 24 days leave + your birthday off
Modern, state of the art offices
Employee Perks: discounts for stores, cinema etc
Yearly Half Day Charity Day
Office Social Events (Summer and Winter Parties)
Our Culture Club run important initiatives and celebrations throughout the year
Mental Health First Aiders
On site Gym access, showers (towels & shower gel), and indoor bike storage
Weekly Friday 5pm Happy Hour in the office
Opportunities to upskill in your career through our Learning and Development Programme

Fulltime

Neighbourhood Team Leader – Income

At MSV Housing, we’re passionate about providing safe, high‑quality homes and su...

Location

United Kingdom , Manchester

Salary:

42706.00 - 44988.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Expert knowledge of income recovery and rent arrears enforcement, including court attendance, arrears reduction, account auditing and performance improvement
Proven experience of tenancy management within a social housing environment
A track record of coaching and developing teams to meet performance standards
Strong organisational skills and the ability to manage competing priorities
A customer-focused approach with a commitment to delivering excellent services
Excellent interpersonal skills and the ability to build positive relationships
A commitment to continuous professional development in leadership and housing management is essential

Job Responsibility

Maximise rental income by leading income collection and recovery in line with policy and sector best practice, helping to safeguard MSV’s financial sustainability
Champion customer and community needs, identifying challenges and empowering frontline teams to deliver responsive, resilient services
Lead and inspire Neighbourhood Officers and Coordinators, driving performance, collaboration and accountability
Shape strategy and service improvement, contributing to the development of MSV’s Neighbourhood Strategy and promoting our values
Ensure regulatory compliance, operating within the Regulator of Social Housing’s Consumer Standards
Build strong partnerships, working collaboratively across teams and with external agencies to enhance the customer journey

What we offer

Essential car user allowance
Flexible working, with home-working kit provided (minimum two office days per week)
33 days’ annual leave plus bank holidays, with a holiday buy scheme
Pension scheme with up to 10% matched contributions
Health cash plan covering optical, dental and more
Enhanced sick pay (up to 3 months full pay and 3 months half pay)
Health and wellbeing support, including EAP, counselling and wellbeing initiatives
Life assurance (subject to pension membership)
Learning and development opportunities
Strong commitment to Equality, Diversity and Inclusion, supported by employee network groups

Fulltime

Commercial Portfolio Surveyor

A commercial property developer and investment company are seeking a portfolio s...

Location

United Kingdom , West Drayton

Salary:

60000.00 - 70000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Several years' experience in commercial property management
Strong knowledge of landlord and tenant matters
Experience managing commercial property portfolios
Excellent communication and negotiation skills
A keen eye for detail and a proactive approach
Strong team-working skills
The ability to manage competing priorities across a varied portfolio

Job Responsibility

Management of mostly commercial units across the Southeast, this is an office-based role
Within your allocated portfolio to manage all professional property matters such as renewals, rent reviews, lease breaks, lease assignments, sub-lettings etc
To be the principle contact to the occupying client and to always provide a professional and high level of service
To carry out regular and detailed inspections of your allocated portfolio liaising closely with the Facilities Manager
To be instrumental in the financial control of the service charges of your portfolio working in conjunction with the allocated Property Accountant and Facilities Manager
To deal with service charge budget setting and annual reconciliations
To carry out some building surveyor tasks and have a good understanding of facility management matters
To work in conjunction with the rating team on business rates matters
To provide support and guidance to allocated Building Managers
To ensure compliance with Health & Safety and all other statutory requirements

What we offer

25 days annual leave
4% pension
Sickness Scheme, death in service (3X Annual Salary)
Free parking

Fulltime

Commercial Portfolio Surveyor

A commercial property developer and investment company are seeking a portfolio s...

Location

United Kingdom , West Drayton

Salary:

60000.00 - 70000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Several years' experience in commercial property management
Strong knowledge of landlord and tenant matters
Experience managing commercial property portfolios
Excellent communication and negotiation skills
A keen eye for detail and a proactive approach
Strong team-working skills
The ability to manage competing priorities across a varied portfolio

Job Responsibility

Within your allocated portfolio to manage all professional property matters such as renewals, rent reviews, lease breaks, lease assignments, sub-lettings etc.
To be the principle contact to the occupying client and to always provide a professional and high level of service.
To carry out regular and detailed inspections of your allocated portfolio liaising closely with the Facilities Manager.
To be instrumental in the financial control of the service charges of your portfolio working in conjunction with the allocated Property Accountant and Facilities Manager. To deal with service charge budget setting and annual reconciliations.
To carry out some building surveyor tasks and have a good understanding of facility management matters.
To work in conjunction with the rating team on business rates matters
To provide support and guidance to allocated Building Managers
To ensure compliance with Health & Safety and all other statutory requirements

What we offer

25 days annual leave
4% pension
Sickness Scheme, death in service (3X Annual Salary)
Free parking

Fulltime

Commercial Portfolio Surveyor

A commercial property developer and investment company are seeking a portfolio s...

Location

United Kingdom , West Drayton

Salary:

60000.00 - 70000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Several years’ experience in commercial property management
Strong knowledge of landlord and tenant matters
Experience managing commercial property portfolios
Excellent communication and negotiation skills
A keen eye for detail and a proactive approach
Strong team-working skills
The ability to manage competing priorities across a varied portfolio
MRICS qualification or working towards chartership would be advantageous

Job Responsibility

Management of mostly commercial units across the Southeast, this is an office-based role
Within your allocated portfolio to manage all professional property matters such as renewals, rent reviews, lease breaks, lease assignments, sub-lettings etc
To be the principle contact to the occupying client and to always provide a professional and high level of service
To carry out regular and detailed inspections of your allocated portfolio liaising closely with the Facilities Manager
To be instrumental in the financial control of the service charges of your portfolio working in conjunction with the allocated Property Accountant and Facilities Manager
To deal with service charge budget setting and annual reconciliations
To carry out some building surveyor tasks and have a good understanding of facility management matters
To work in conjunction with the rating team on business rates matters
To provide support and guidance to allocated Building Managers
To ensure compliance with Health & Safety and all other statutory requirements

What we offer

25 days annual leave
4% pension
Sickness Scheme
death in service (3X Annual Salary)
Free parking

Fulltime

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Build to Rent Account Manager

Job Description

Job Responsibility

Requirements

What we offer

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