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Home Made is revolutionising the way people experience the rental process. We're impact and technology first, with customer centricity at the core of everything we do. Join us and be part of a team that's reshaping the future of renting. The Build to Rent Delivery team focuses on key account management, sales funnel oversight and ultimately project managing across teams to drive impact and results for their clients.
Job Responsibility:
Client Management & Onboarding: Act as the primary point of contact for our BtR clients. Provide expert advice and recommendations on industry best practices, market trends, and asset optimisation strategies
Insightful Reporting & Analysis: Generate comprehensive reports that offer deep insights into the performance of client portfolios. Analyse data, providing actionable recommendations to senior management for strategic decision-making
Sales Funnel Optimisation: Take ownership of the sales funnel for each client account, continuously refining and optimising processes to drive efficiency and increase conversion rates. Work closely with the internal team to identify areas for improvement and implement targeted strategies for growth
Training and Development: Train junior sales teams on new sites and key processes for high performance delivery
Marketing Strategy Development: Develop and execute tailored marketing strategies for each client's development site, leveraging digital channels, advertising platforms, and other tactics to drive awareness and demand. Monitor campaign performance and adjust strategies as needed to achieve optimal results
Project Management: Project manage all accounts, ensuring all aspects are covered from onboarding to offboarding. Collaborate cross-functionally with internal teams to coordinate efforts and overcome challenges
Stakeholder Management: Work closely with the Customer Success Manager, Leasing Manager and senior leadership team to build clear processes for clients, as well as solution focused responses
Meeting Management: Attend weekly meetings with clients to talk them through key account updates, including solutions and forward looking plans
Culture and Values Carrier: Be a culture and values leader in the business. Work together with the management team to set standards and expectations internally and externally
Requirements:
Must have at least 3+ years experience in Real Estate (Sales, Lettings, Commercial or BTR)
Have a strong ability to assess the market value for the estimated rental values for each client asset
Strategic account management skills and strong business acumen
Exceptional communication skills
Project Management
Problem solving and critical thinking skills
What we offer:
Annual Leave: 24 days leave + your birthday off!
Modern, state of the art offices
Employee Perks: discounts for stores, cinema etc
Yearly Half Day Charity Day
Office Social Events (Summer and Winter Parties)
Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc.
Mental Health First Aiders
On site Gym access, showers (towels & shower gel), and indoor bike storage
Weekly Friday 5pm Happy Hour in the office
Opportunities to upskill in your career through our Learning and Development Programme
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