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Butlin's · Hospitality and Tourism

Buffets Shift Manager

United Kingdom, Skegness · Job Posted December 06, 2025

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Job Description

Ready to lead from the front in one of the resort’s busiest venues? Our Buffets Restaurant is looking for a confident, hands-on Shift Manager. Reporting to the Venue Manager, you’ll be the heartbeat of daily operations. This is a fully guest-facing role, so we’ll schedule your admin time to ensure you’re out front where it counts—leading your team and connecting with guests.

Job Responsibility

Be the go-to leader for the team during their working day
Be the heartbeat of daily operations—making sure the right people are in the right place at the right time to meet fluctuating guest demand
Keep standards sky-high and the experience unforgettable
Coach and support the team throughout each shift, helping them deliver brilliant service and smash key targets like add-on sales and promotions
Lead the team and connect with guests

Requirements

Previous leadership experience in a similar restaurant or volume driven F&B environment
Strong guest-facing skills, handling a variety of queries and resolving complaints directly
Track record of leading teams in busy high-volume venues where speed, quality, and atmosphere go hand in hand
Confident making quick decisions, maintaining brand standards, and adapting to changing requirements
Ability to inspire and motivate a team, especially during peak periods
Demonstrable experience in leading teams to success, including managing performance, coaching, delivering training, and setting standards while role-modelling expected behaviours
Strong communication skills at all levels
Ability to manage multiple priorities while adapting to changing requirements

What we offer

On site accommodation for people looking to relocate

Butlin's - All Job Offers

Skegness

Buffets Shift Manager

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