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Btr Account Manager

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Home Made

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

75000.00 - 110000.00 GBP / Year

Job Description:

Home Made is an institutional-grade leasing platform for the UK’s Build-to-Rent sector. We partner with owners and operators to improve asset performance through faster lease-up, optimised pricing, and reduced operational complexity. We are hiring a Build-to-Rent Account Manager to take end-to-end ownership of a portfolio of high-value client accounts, acting as the commercial and operational lead from mobilisation through stabilisation and ongoing delivery. This role is designed for a real estate professional who wants accountability, senior exposure, and clear ownership of outcomes.

Job Responsibility:

  • Client & portfolio ownership: Own senior client relationships across a portfolio of Build-to-Rent developments
  • Act as a considered, credible partner to investors and operators, advising on leasing strategy, market positioning, and performance optimisation
  • Represent Home Made with confidence at client and senior stakeholder level
  • Commercial & performance leadership: Take accountability for leasing performance across assets, including pace, conversion, and outcomes
  • Assess market conditions and estimated rental values to inform pricing and go-to-market strategy
  • Translate performance data into clear insight, recommendations, and forward plans
  • Sales funnel & delivery oversight: Own the end-to-end sales funnel for each account, ensuring best-in-class execution across teams
  • Identify risks, bottlenecks, and opportunities, driving improvements through structured action
  • Ensure consistency and quality of delivery across multiple sites and stages
  • Marketing & launch strategy: Shape tailored marketing strategies for each development in partnership with internal teams
  • Monitor campaign performance and refine tactics to maximise demand and conversion
  • Lead mobilisation and launch phases to ensure commercially effective delivery
  • Leadership & collaboration: Train and guide junior sales teams during site launches and mobilisation
  • Work closely with Customer Success, Leasing, Marketing, and senior leadership to align priorities
  • Act as a culture and values carrier, setting high standards internally and externally
  • Governance & communication: Lead regular client meetings, providing clear performance updates, solutions, and forward-looking plans
  • Ensure structured project management from onboarding through to offboarding

Requirements:

  • 3+ years’ experience in real estate (BtR, lettings, sales, commercial, or related)
  • Strong understanding of rental markets and the ability to assess ERVs with confidence
  • Experience managing complex accounts or portfolios with multiple stakeholders
  • Commercially minded, data-literate, and comfortable owning outcomes
  • Clear, confident communicator with credibility across internal and external audiences
  • Organised, proactive, and able to operate at pace across multiple workstreams
What we offer:
  • Annual Leave: 24 days leave + your birthday off
  • Modern, state of the art offices
  • Employee Perks: discounts for stores, cinema etc
  • Yearly Half Day Charity Day
  • Office Social Events (Summer and Winter Parties)
  • Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc
  • Mental Health First Aiders
  • On site Gym access, showers (towels & shower gel), and indoor bike storage
  • Weekly Friday 5pm Happy Hour in the office
  • Opportunities to upskill in your career through our Learning and Development Programme

Additional Information:

Job Posted:
March 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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