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Home Made is an institutional-grade leasing platform for the UK’s Build-to-Rent sector. We partner with owners and operators to improve asset performance through faster lease-up, optimised pricing, and reduced operational complexity. We are hiring a Build-to-Rent Account Manager to take end-to-end ownership of a portfolio of high-value client accounts, acting as the commercial and operational lead from mobilisation through stabilisation and ongoing delivery. This role is designed for a real estate professional who wants accountability, senior exposure, and clear ownership of outcomes.
Job Responsibility:
Client & portfolio ownership: Own senior client relationships across a portfolio of Build-to-Rent developments
Act as a considered, credible partner to investors and operators, advising on leasing strategy, market positioning, and performance optimisation
Represent Home Made with confidence at client and senior stakeholder level
Commercial & performance leadership: Take accountability for leasing performance across assets, including pace, conversion, and outcomes
Assess market conditions and estimated rental values to inform pricing and go-to-market strategy
Translate performance data into clear insight, recommendations, and forward plans
Sales funnel & delivery oversight: Own the end-to-end sales funnel for each account, ensuring best-in-class execution across teams
Identify risks, bottlenecks, and opportunities, driving improvements through structured action
Ensure consistency and quality of delivery across multiple sites and stages
Marketing & launch strategy: Shape tailored marketing strategies for each development in partnership with internal teams
Monitor campaign performance and refine tactics to maximise demand and conversion
Lead mobilisation and launch phases to ensure commercially effective delivery
Leadership & collaboration: Train and guide junior sales teams during site launches and mobilisation
Work closely with Customer Success, Leasing, Marketing, and senior leadership to align priorities
Act as a culture and values carrier, setting high standards internally and externally
Governance & communication: Lead regular client meetings, providing clear performance updates, solutions, and forward-looking plans
Ensure structured project management from onboarding through to offboarding
Requirements:
3+ years’ experience in real estate (BtR, lettings, sales, commercial, or related)
Strong understanding of rental markets and the ability to assess ERVs with confidence
Experience managing complex accounts or portfolios with multiple stakeholders
Commercially minded, data-literate, and comfortable owning outcomes
Clear, confident communicator with credibility across internal and external audiences
Organised, proactive, and able to operate at pace across multiple workstreams
What we offer:
Annual Leave: 24 days leave + your birthday off
Modern, state of the art offices
Employee Perks: discounts for stores, cinema etc
Yearly Half Day Charity Day
Office Social Events (Summer and Winter Parties)
Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc
Mental Health First Aiders
On site Gym access, showers (towels & shower gel), and indoor bike storage
Weekly Friday 5pm Happy Hour in the office
Opportunities to upskill in your career through our Learning and Development Programme