Brow Waxing Expert Job at Ulta Beauty (Johnstown)

Brow Waxing Expert

Ulta Beauty

Location:
United States , Johnstown

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Arch Expert (AE) is responsible for maximizing sales in the Benefit brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise and performing short services, including eyebrow/facial waxing and tinting. They represent the image, products, and culture of the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards).

Job Responsibility:

Maximizing sales in the Benefit brand by engaging guests to determine their individual needs
Assisting guests in the selection and purchase of merchandise
Performing short services, including eyebrow/facial waxing and tinting
Representing the image, products, and culture of the brand to the Ulta Beauty guest
Supporting the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards)
Ensuring each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, and recommending complementary products, samples, and services
Performing makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience
Performing short services at the Brow Bar, including (but not limited to), eyebrow and facial waxing, tweezing, eyebrow tinting, strip lash applications, and threading in accordance with all of Ulta Beauty’s policies and procedures
Using appointment book or system to book guests’ appointments for initial services, return services, and events
Taking the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests
Maintaining prompt, regular attendance
Contributing to an inclusive environment that supports teammates, peers, and the internal and external guests served
Regularly participating in ongoing Benefit and Ulta Beauty training, including training parties, team meetings, and brand and category education, to enable continuous professional development and drive sales performance
Building and maintaining strong customer relationships and an active clientele portfolio for Benefit brand services
Maintaining strong relationships with Benefit brand partners through participation in required trainings and the execution of in store events and promotions
Creating and maintaining partnerships with Prestige consultants and salon professionals to promote teamwork and a high level of customer service
Sharing the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor
Collaborating with managers and associates throughout the store to help grow the business
Being knowledgeable of and ensuring compliance with Ulta Beauty’s policies, procedures, and standards
Following all safety, sanitation, and hygienic procedures before, during and after services
always ensuring compliance with state board guidelines
Adhering to the Ulta Beauty and Benefit brand dress code, including wearing brand assets as directed
Driving sales by keeping the Brow Bar area replenished, signed and faced, and ensuring testers are available and maintained in compliance with hygiene standards, as well as any additional assigned area
Communicating supply needs to the store management team and brand representatives in a timely manner to ensure guest-readiness at all times
Maintaining outstanding store operational standards, including cleanliness of the Brow Bar, and any additional assigned area including, the salesfloor, restrooms, cashwrap, backroom, and break area
Participating in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using the Benefit brand’s and Ulta Beauty’s technology and best practices
Protecting company assets by following loss prevention best practices and providing exceptional guest service
Executing other operational tasks as directed

Requirements:

High school diploma is preferred
Cosmetology or esthetics license where required by state law
Experience in make-up application
eyebrow and facial waxing, tweezing, and eyebrow tinting is preferred
Proficiency with use of equipment needed to perform technical work
Demonstrates significant competency in sales, products, and service
Ability to build and maintain strong customer relationships
Ability to work independently and as part of a team
Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
Strong communication skills
Work a flexible schedule to include days, evenings, weekends, and holidays
Attend brand sponsored trainings

Additional Information:

Job Posted:
March 25, 2026

Employment Type:

Parttime

Work Type:

On-site work

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