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Brow Waxing Expert

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Ulta Beauty

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Location:
United States , Johnstown

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Arch Expert (AE) is responsible for maximizing sales in the Benefit brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise and performing short services, including eyebrow/facial waxing and tinting. They represent the image, products, and culture of the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards).

Job Responsibility:

  • Maximizing sales in the Benefit brand by engaging guests to determine their individual needs
  • Assisting guests in the selection and purchase of merchandise
  • Performing short services, including eyebrow/facial waxing and tinting
  • Representing the image, products, and culture of the brand to the Ulta Beauty guest
  • Supporting the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards)
  • Ensuring each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, and recommending complementary products, samples, and services
  • Performing makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience
  • Performing short services at the Brow Bar, including (but not limited to), eyebrow and facial waxing, tweezing, eyebrow tinting, strip lash applications, and threading in accordance with all of Ulta Beauty’s policies and procedures
  • Using appointment book or system to book guests’ appointments for initial services, return services, and events
  • Taking the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests
  • Maintaining prompt, regular attendance
  • Contributing to an inclusive environment that supports teammates, peers, and the internal and external guests served
  • Regularly participating in ongoing Benefit and Ulta Beauty training, including training parties, team meetings, and brand and category education, to enable continuous professional development and drive sales performance
  • Building and maintaining strong customer relationships and an active clientele portfolio for Benefit brand services
  • Maintaining strong relationships with Benefit brand partners through participation in required trainings and the execution of in store events and promotions
  • Creating and maintaining partnerships with Prestige consultants and salon professionals to promote teamwork and a high level of customer service
  • Sharing the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor
  • Collaborating with managers and associates throughout the store to help grow the business
  • Being knowledgeable of and ensuring compliance with Ulta Beauty’s policies, procedures, and standards
  • Following all safety, sanitation, and hygienic procedures before, during and after services
  • always ensuring compliance with state board guidelines
  • Adhering to the Ulta Beauty and Benefit brand dress code, including wearing brand assets as directed
  • Driving sales by keeping the Brow Bar area replenished, signed and faced, and ensuring testers are available and maintained in compliance with hygiene standards, as well as any additional assigned area
  • Communicating supply needs to the store management team and brand representatives in a timely manner to ensure guest-readiness at all times
  • Maintaining outstanding store operational standards, including cleanliness of the Brow Bar, and any additional assigned area including, the salesfloor, restrooms, cashwrap, backroom, and break area
  • Participating in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using the Benefit brand’s and Ulta Beauty’s technology and best practices
  • Protecting company assets by following loss prevention best practices and providing exceptional guest service
  • Executing other operational tasks as directed

Requirements:

  • High school diploma is preferred
  • Cosmetology or esthetics license where required by state law
  • Experience in make-up application
  • eyebrow and facial waxing, tweezing, and eyebrow tinting is preferred
  • Proficiency with use of equipment needed to perform technical work
  • Demonstrates significant competency in sales, products, and service
  • Ability to build and maintain strong customer relationships
  • Ability to work independently and as part of a team
  • Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
  • Strong communication skills
  • Work a flexible schedule to include days, evenings, weekends, and holidays
  • Attend brand sponsored trainings

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Parttime
Work Type:
On-site work
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