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Lawes Consulting Group Logo Lawes Consulting Group · Insurance

Broking Team Leader Schemes and Affinity

United Kingdom, East Midlands 40000.00 - 50000.00 GBP / Year · Job Posted August 14, 2025
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Job Description

We are working with a well-established insurance business to recruit a Broking Team Leader for their Schemes Team. This role will lead and support a team of Brokers, ensuring service excellence, compliance, and operational efficiency. You will manage day-to-day operations, mentor staff, and drive performance in line with business objectives.

Job Responsibility

  • Manage daily team operations, meeting service levels and compliance requirements
  • Act as an escalation point for complex queries and provide clear guidance
  • Oversee broking activities including renewals, MTAs, new business, and client servicing
  • Collaborate with underwriting, compliance, claims, and finance teams
  • Align team goals with wider business objectives and support strategic plans
  • Monitor performance and implement process improvements
  • Lead delivery of scheme solutions for clients from sole traders to large commercial accounts
  • Coach and mentor team members to drive growth and accountability
  • Maintain FCA compliance and promote regulatory awareness
  • Review and streamline processes for efficiency
  • Analyse performance data to inform improvements

Requirements

  • Experience with insurance broking platforms or CRM systems
  • Proven background in a broking or insurance environment
  • Previous supervisory or leadership experience
  • Strong knowledge of FCA regulations and insurance principles
  • Ability to manage workloads, prioritise tasks, and meet deadlines
  • Professional qualifications such as Cert CII (or working towards) advantageous
  • Experience across both personal and commercial lines

Nice to have

Professional qualifications such as Cert CII (or working towards)

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