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Brokerage Support Manager

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Charlotte

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Wells Fargo is seeking a Brokerage Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. This role requires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date.

Job Responsibility:

  • Lead a centralized team which provides operational support and manages the review and approval process for requests coming from the front-office
  • Oversee quality assurance for all operational approval requests
  • Develop a tracking tool to enable metric-based performance reporting
  • Serve as primary escalation point of contact for operational and service inquiries/escalations from Market and Branch Support Managers and the back office
  • Have responsibility for brokerage client support functions
  • Monitor and enforce firm operational policy and procedures and ensure adherence to these policies and procedures
  • Serves as the key contact for operational risk management issues across the centralized support team and manage service standards to ensure timely and accurate delivery of operations support
  • Recruit, hire, train, coach and manage all Central Support Associates

Requirements:

  • 4+ years of Financial Services operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of leadership experience
  • US Only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7, 9/10 and 63 exams or 7, 9/10 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Nice to have:

  • FINRA registration including Series 65 (or FINRA recognized equivalents)
  • FINRA registration including Series 66 (or FINRA recognized equivalents)
  • Strong client service skills
  • Strong attention to detail and accuracy skills
  • Effective organizational, multi tasking, and prioritizing skills
  • Strong verbal, written, and interpersonal communication skills
  • Leadership skills

Additional Information:

Job Posted:
October 07, 2025

Expiration:
October 14, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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