Brokerage Communications Specialist Job at Robinhood (Chicago)

Customer Support Specialist

A reputable and dynamic international brokerage firm is seeking a highly motivat...

Location

Netherlands , Amsterdam

Salary:

Not provided

Gitmax

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Economics, Finance, or a related field
1-2 years of customer support experience in the financial sector (brokerage experience is a plus)
Fluent in Dutch and English (both spoken and written)
Strong interpersonal skills and a proactive mindset
Based in or near Amsterdam
Ability to collaborate effectively within an international team

Job Responsibility

Act as the first point of contact for retail and professional clients, delivering high-quality customer service and assistance
Provide support with technical inquiries related to the trading platform
Monitor and manage client requests efficiently, coordinating with internal teams to resolve issues
Address customer complaints with professionalism, ensuring positive resolutions and client satisfaction
Assist with KYC/CDD processes and contribute to their successful implementation

What we offer

Competitive salary with performance-based rewards
Travel expense reimbursement
Career growth opportunities with professional development support
Central Amsterdam office with flexible working hours
Regular team-building events and cross-border networking opportunities
Company-provided laptop and necessary work equipment

Fulltime

Brokerage Communications Specialist

Join us in building the future of finance. Our mission is to democratize finance...

Location

United States , Chicago; Denver; Lake Mary; New York

Salary:

66000.00 - 100000.00 USD / Year

Robinhood

Expiration Date

Until further notice

Requirements

Series 7 and Series 24 required
Exceptional written, verbal, and interpersonal communication skills with a professional, positive attitude
Proficient in working with structured data and AI-powered tools: able to pull, interpret, and reconcile datasets across systems, leverage AI to streamline analysis, and ensure all operational outputs are accurate and on time
Highly proactive self-starter
Excellent organizational skills and ability to manage multiple deadlines effectively
Strong problem solving skills
comfortable with ambiguity and shifting priorities
High attention to detail and the ability to quickly learn new systems, tools, and processes
Bachelor’s Degree or equivalent business experience
3+ years of experience in a financial services operations environment

Job Responsibility

Draft clear, accurate, and customer centric communications on behalf of the broker-dealer and affiliated entities
route for required approvals and partner with stakeholders to remove roadblocks
deliver communications across email, in-app push notifications, inboxes, banners, and physical mail
Manage competing priorities including day-to-day communications (ex. corporate actions) ad-hoc tasks, SEVs, projects, and various operational and regulatory project work
Define project scope, timelines, and deliverables for communications and operational initiatives
proactively keep work moving forward by identifying backlog tasks, documentation needs, or optimization opportunities
Participate in the team’s 24/7 on-call rotation, responding quickly to incidents such as SEVs or operational disruptions
Assess the communication impact
Draft urgent customer facing messaging
Coordinate with corporate communications, engineering, legal, compliance, operations, and leadership

What we offer

bonus opportunities
equity
benefits

Fulltime

SME Pricing Specialist

Do you know SME energy pricing inside out? Want to be rewarded for performance, ...

Location

United Kingdom , Sunderland

Salary:

55000.00 GBP / Year

Gillespie Recruitment

Expiration Date

Until further notice

Requirements

Proven experience in SME energy pricing or energy brokerage
Strong understanding of the UK SME energy market
Experience pricing and securing SME energy contracts
Target-driven mindset with commercial awareness
Strong communication and organisational skills

Job Responsibility

Price SME energy contracts accurately and competitively
Manage pricing requests and turnaround times efficiently
Secure Letters of Authority (LOAs) and progress deals
Support the sales team with SME pricing expertise
Close deals and contribute directly to revenue targets
Work towards clear daily KPIs and weekly run-rate targets

What we offer

Up to 20% commission
4-day working week — Fridays off when KPIs are achieved
December fully paid off
Working hours: 8:30am – 4:30pm, Monday to Thursday
Free food incentives
Regular team days out and social events
Fantastic, supportive working environment
Up to 87 days of paid annual leave per year when targets are hit

Fulltime

New

Trading Specialist

Join us in building the future of finance. Our mission is to democratize finance...

Location

United States , Chicago; New York; Westlake; Menlo Park

Salary:

89000.00 - 135000.00 USD / Year

Robinhood

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent work experience
2+ years working in a broker-dealer operations/trading environment
FINRA Series 7 required
FINRA 57 license required
Strong understanding of brokerage operation functions
Self-starter with ability to work independently
Strong communication and analytical skills
Ability to effectively prioritize and adapt to a changing environment

Job Responsibility

Execution of Written Supervisory Procedures to comply with all SEC and FINRA rules
Order entry and trade execution of equity and option orders
Resolution of trade inquiries
Monitor trading activity, firm accounts, corporate actions, and identify and resolve problems associated with trades
Monitor health of routing systems and Venues, and interact with Venues as required
Coordinate response for system, trading, and communications (SEV) related issues
Engage with cross functional teams (Product, Engineering, Compliance) on product development and problem solving

What we offer

Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
Exceptional office experience with catered meals, events, and comfortable workspaces

Fulltime

Renewals Underwriter

Your main duty will be to underwrite existing commercial policies for a big name...

Location

United Kingdom , Glasgow

Salary:

45000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Minimum 2 years’ experience as a commercial lines underwriter, with proficiency in Professional Indemnity
familiarity with Management Liability and Cyber is advantageous
A logical and analytical thinker
Excellent communication skills, capable of presenting and articulating ideas effectively
Innate ability to build relationships, fostering close rapport with brokers
Serve as an ambassador for the business, exemplifying dedication and commitment by consistently exceeding expectations in a rapidly expanding and demanding sector of the business
Ambitious and self-driven, able to motivate oneself and achieve results
Ideally possess a degree and working towards Diploma CII, or exempt through relevant experience as stipulated by the FCA

Job Responsibility

Underwrite our clients’ commercial products according to underwriting guides
Striving towards monthly targets encompassing profitability, conversion rates, and productivity
Enhance your sales proficiency and grasp of sales and underwriting strategy through collaboration with broader teams and regions
Skilfully negotiate with internal and external stakeholders, including designated brokerage contacts
Questioning non-standard underwriting decisions, utilising the knowledge of product specialists and underwriting managers
Demonstrate courage and innovation by identifying process enhancements and suggesting alternative approaches to enhance customer experience and foster profitable growth

Fulltime

Senior Technical Operations Treasury Specialist

Mercury is building a complete finance stack for startups. We work hard to creat...

Location

United States , San Francisco; New York; Portland

Salary:

95600.00 - 132800.00 USD / Year

Mercury

Expiration Date

Until further notice

Requirements

Hold active FINRA Series 7, 63, 24
Have 3-5 years of experience in broker-dealer or investment operations with firsthand involvement in trade support, account servicing, or control functions
Demonstrate strong organizational skills, attention to detail, and the ability to manage multiple operational workflows
Be comfortable collaborating across functions and working closely with engineers to refine processes and tooling
Possess a problem-solving mindset with a willingness to learn and grow within a regulated environment
Have excellent written and verbal communication skills, especially in documenting processes and surfacing issues clearly

Job Responsibility

Execute core day-to-day brokerage operations tasks such as account onboarding, account updates, trade settlement support, reconciliations, and exception handling
Work directly with engineering and product teams to troubleshoot operational issues, surface gaps, and test workflow improvements
Partner with compliance and support teams to ensure that operational activities align with regulatory requirements and customer needs
Assist in building and documenting processes, controls, and standard operating procedures to improve scalability and consistency
Identify operational inefficiencies and propose solutions that balance regulatory precision with efficiency
Provide hands-on support for new product or process rollouts, ensuring operational readiness and smooth adoption

What we offer

base salary
equity (stock options)
benefits

Fulltime

New

Strategic Asset Operations Specialist

The Strategic Asset Ops Specialist supports the Strategic Asset Management team ...

Location

United States , Austin

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

6+ months experience in operations, asset coordination, logistics, or carrier support
Strong understanding of trailer pool logistics and/or freight brokerage operations
Proficient in Excel, TMS, trailer tracking software, and internal reporting tools
Detail-oriented, with strong organizational and communication skills
Comfortable with cross-functional coordination and frontline issue resolution

Job Responsibility

Monitor trailer inventory across UTP locations to ensure consistent trailer availability aligned with daily volume needs
Maintain and update internal trailer tracking tools or systems to reflect current status and location of each trailer
Report and resolve discrepancies, escalating to the SAM and Carrier Reps as needed
Track and enforce trailer return timelines per carrier agreements
Assist in the execution of monthly carrier scorecards with a specific focus on trailer return compliance %
Identify trends in delayed returns, damaged/lost trailers, and repeated non-compliance
Support communication to carriers around expectations and compliance thresholds related to UTP usage
Partner with the SAM to recommend corrective actions when needed
Lead intake and documentation of trailer-related issues including: Late returns, damaged, stolen, or lost trailers, incomplete check-in/out processes, safety-related incidents
Ensure check-in procedures are being followed by both carrier dispatch and drivers at preload or drop sites

What we offer

Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage
Invest in your future with our matching 401(k) program
Build relationships and find your home at Arrive through our Employee Resource Groups
Enjoy office wide engagement activities, team events, happy hours and more
Leave the suit and tie at home
our dress code is casual
Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown
Park your car for free on site
Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew
Sweat it out with the team at our onsite gym

Fulltime

Life Product Specialist Senior

At Allianz Life, we are guided by our mission – we secure your future – and by o...

Location

United States , Minneapolis

Salary:

67000.00 - 112000.00 USD / Year

Allianz

Expiration Date

Until further notice

Requirements

5+ years of experience required: Minimum 5 years of related experience in the life insurance industry, brokerage or previous financial services sales experience
Advanced skills in Excel required
Four – year degree required: or equivalent work experience
Must have basic to high proficiency with AI and/or business intelligence
You must be legally authorized to work in the U.S. and will not require immigration sponsorship for visa status now or in the future (e.g. H1-B, L-1, TN, etc). If you are currently on CPT/OPT, you are ineligible due to the need for future immigration sponsorship

Job Responsibility

Take incoming consultative phone calls from our financial professionals, and clients for Allianz life insurance inforce business
Assist in leadership responsibilities designated from the Director, Advanced Design, life operations
Make outbound calls for follow up requests to our clients
Provide technical explanations of life insurance illustrations and review advanced case design strategies
Build and maintain business relationships through effective communication by email, phone and in person with internal/external partners
Identify, recommend, and champion process improvements and organizational plans to positively influence the team and quality
Identify training opportunities, and train/mentor the life teams onshore/offshore teams on trends that will benefit the customer experience
Assists teammates in escalated requests that require a senior representative to speak to clients/financial professionals
Uses innovation and transformation to find efficiencies in the work we do in the life insurance space
Work with senior leadership, and main business partners to ensure this team is providing a high standard of service, provide feedback to senior manager on pain points, and opportunities to allow this team to continue its success

What we offer

Choice of comprehensive medical, dental and vision plan options
Health savings account
Tuition reimbursement
Student loan retirement plan
Annual paid leave
Outstanding 401(k) company match
Life insurance
Award-winning campus with an array of discounted amenities, including an onsite health center, child development center, fitness facility, convenience store and two cafeterias
Employee Resource Groups

Fulltime

Brokerage Communications Specialist

Robinhood

Location:
United States , Chicago ▼
Denver
Lake Mary
New York

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Brokerage Communications Specialist

Robinhood

Location:United States , Chicago ▼DenverLake MaryNew York

Category:Finance

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 18, 2026

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Job Posted:
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