Broker/Technician

• Assist with business development and renewals
• Prepare and review technical documents
• Serve as main client contact for queries
• Coordinate with underwriters and internal teams
• Keep records updated and documentation submitted on time
• Manage existing facilities and negotiate mid-term amendments
• Obtain quotes from underwriters and distribute to agents
• Handle Special Acceptances and communicate with clients on needs, concerns, and opportunities
• Analyse underwriting data and liaise with underwriters for clarity and alignment
• Manage Management Information and reporting requirements
• Build and maintain strong, long-term client relationships
• Produce MRC Slips and Endorsements for Open Market placements
• Ensure timely delivery of bound documentation to clients
• Generate invoices and handle payment-related communications
• Coordinate service requests directly with clients
• Ensure all post-bind documentation is submitted via market processing systems

• Background in a Technical role within insurance
• Knowledge of Binding Authority and/or Open Market
• Good insurance knowledge
• Proficient in Word, Excel, and comfortable working with client and placement management platforms
• Strong attention to detail and organisation
• Excellent communication and client service skills
• Ability to multitask in a fast-paced environment
• Comfortable analysing underwriting data
• Experience using Xchanging, LPANS

1-2 years broking technician experience