CrawlJobs Logo

Broker Support

https://www.randstad.com Logo

Randstad

Location Icon

Location:
Australia , Sydney

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

85000.00 - 110000.00 AUD / Year
Save Job
Save Icon
Apply Position

Job Description:

On behalf of our client, a highly-regarded and successful mortgage broking firm, we are searching for a motivated and detail-oriented Mortgage Broker Support to join their team. This is a fantastic opportunity to become an essential part of a small, high-impact team. You will work directly alongside passionate, senior brokers, providing end-to-end loan processing support and ensuring a seamless, positive experience for their clients. Your contribution will be genuinely valued, and you will be a key pillar of the team's success.

Job Responsibility:

  • Managing the end-to-end loan application process from initial submission through to formal approval and settlement
  • Liaising directly with clients to request, collect, and verify all necessary supporting documents (e.g., payslips, bank statements, identification)
  • Preparing, packaging, and lodging loan applications accurately via industry platforms, primarily ApplyOnline and Loanapp
  • Communicating professionally with lenders, solicitors, and valuers to track application progress and ensure timely settlements
  • Conducting data entry and maintaining meticulous client records in the CRM
  • Assisting with compliance checks and preparing loan documentation for client signing
  • Handling client enquiries and providing exceptional post-settlement service

Requirements:

  • A minimum of 1 year of experience in a similar mortgage support role (e.g., Loan Processor, Broker Support, or Loans Administrator)
  • Proven, hands-on experience using loan lodging platforms, specifically ApplyOnline and/or Loanapp
  • A strong understanding of the residential mortgage application process, from application to settlement
  • Exceptional attention to detail and accuracy
  • Outstanding written and verbal communication skills, with the confidence to liaise with clients, brokers, and lenders
  • A proactive, "can-do" attitude and the ability to manage multiple applications simultaneously
  • A collaborative, team-player mindset well-suited to a small team environment
What we offer:
  • A competitive salary package that reflects your experience
  • Work close to home with on site parking in Norwest Business Park
  • Work life balance this position is 9 am-5pm
  • The opportunity to be part of a supportive, collaborative, and successful team
  • Direct mentorship from highly experienced senior brokers
  • A clear path for career development and growth within a reputable firm
  • A valued, autonomous role where you are more than just a number

Additional Information:

Job Posted:
April 01, 2026

Expiration:
April 05, 2026

Work Type:
On-site work
Icon
Randstad - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Broker Support

Insurance Support & Placement Manager

We are seeking a proactive and detail-driven insurance professional to join our ...
Location
Location
United Kingdom
Salary
Salary:
32000.00 - 35000.00 GBP / Year
uk.loomis.com Logo
Loomis UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrable experience in the insurance industry
  • Ideally from a broker or broker support background
  • Exposure to multinational insurance programmes or personal services environments
  • Must be able to pass criminal record, personal credit and ID checks
  • Must have verifiable 5-year employment/unemployment/educational history
Job Responsibility
Job Responsibility
  • Support the Head of Insurance to manage and coordinate global insurance programmes
  • Prepare and organise information for strategy meetings and renewals
  • Maintain clear and accurate documentation
  • Help integrate newly acquired companies into existing insurance arrangements
  • Support budget preparation and premium calculations
  • Manage currency updates
  • Assist with reviewing and verifying insurance invoices
  • Improve data quality and streamline processes
  • Support claims analysis
  • Help identify coverage gaps
What we offer
What we offer
  • 33 days holiday per year (including bank holidays)
  • Life Assurance
  • Employee Assistance Programme (EAP)
  • A safe and supportive culture
  • MyRewards – over 3000 discounts for everyday life
  • Pension scheme
  • Cycle to Work scheme
  • Progression opportunities
  • Fulltime
Read More
Arrow Right

Reinsurance Technician

We have a new opportunity for our accredited Reinsurance Broker who are seeking ...
Location
Location
United Kingdom , London
Salary
Salary:
40000.00 - 50000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have 2+ years’ experience within Reinsurance
  • Must have previous experience in slip production
  • Ideally have had previous exposure to working within the Caribbean Latin American & North African Reinsurance Markets
  • Insurance qualifications are desired – full support provided
Job Responsibility
Job Responsibility
  • Liaising with brokers and underwriters
  • Providing broker support through interaction with the broker team preparing renewal statistics
  • All aspects of providing support to prepare slips
  • Creation of forms, spreadsheets and bordereaux
  • Preparation of cover notes, Issuing debit and credit notes to clients
  • Creation of policies slips and endorsements as required
  • Provide broker support through interaction with the broker team preparing renewal statistics
  • Assisting with all aspects of providing support to prepare slips, bordereaux, creation of policies slips and endorsements as required. Dealing directly with clients by phone and email and ensuring that all correspondence is dealt with promptly
  • Corresponding on a regular basis with overseas insurers
  • Maintaining company databases including a physical filing system
  • Fulltime
Read More
Arrow Right

Business Development Manager

Location
Location
Salary
Salary:
Not provided
awardglobal.com.au Logo
Award Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong written and verbal communication skills
  • Ability to multitask, prioritize, and manage time effectively
  • Ability to retain and recall important information
  • Capacity to work independently and proactively
  • High aptitude for following communication guidelines, procedures, and policies
  • Bachelor’s degree in Business Administration, Finance, Marketing, or a related field
  • CET (College English Test) Band 6 or above
  • Customer service-related experiences will be preferred
Job Responsibility
Job Responsibility
  • External Broker Support: Direct communication with external brokers via WeChat and email to understand their needs and find the best ways to submit loans to WFG
  • Improve the process for external broker submissions
  • Conduct credit checks for external submissions, including servicing tests and pre-checking submitted documents
  • Coordinate with the credit team, valuation team, lenders, Loan Officers (LO), and others about case submissions and follow-ups
  • Training Coordination: Discuss training topics with other BDMs and conduct a 40-minute training session biweekly
  • Broker Enquiries: Handle internal broker inquiries and scenario checks
  • Help brokers understand policies and qualify deals
  • Send exception forms to WFG lenders and follow up
  • Proactively maintain cooperative relationships, enhance interactions, and manage performance
Read More
Arrow Right

Client Service Officer

Location
Location
Salary
Salary:
Not provided
awardglobal.com.au Logo
Award Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong written and verbal communication skills
  • Ability to multitask, prioritize, and manage time effectively
  • Ability to retain and recall important information
  • Capacity to work independently and proactively
  • High aptitude for following communication guidelines, procedures, and policies
  • Bachelor’s degree in Business Administration, Finance, Marketing, or a related field
  • CET (College English Test) Band 6 or above
  • Customer service-related experiences will be preferred
Job Responsibility
Job Responsibility
  • Direct communication with external brokers via WeChat and email to understand their needs and find the best ways to submit loans to WFG
  • Improve the process for external broker submissions
  • Conduct credit checks for external submissions, including servicing tests and pre-checking submitted documents
  • Coordinate with the credit team, valuation team, lenders, Loan Officers (LO), and others about case submissions and follow-ups
  • Discuss training topics with other BDMs and conduct a 40-minute training session biweekly
  • Handle internal broker inquiries and scenario checks
  • Help brokers understand policies and qualify deals
  • Send exception forms to WFG lenders and follow up
  • Proactively maintain cooperative relationships, enhance interactions, and manage performance
  • Authority to make decisions regarding broker support processes and training coordination
Read More
Arrow Right

Assistant Underwriter

Lawes is excited to be partnering with a successful commercial insurance MGA on ...
Location
Location
United Kingdom , Scotland
Salary
Salary:
27000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 1 year of experience within the insurance marketplace is essential
  • Willingness to gain insurance exams
  • Strong attention to detail and organisational skills
Job Responsibility
Job Responsibility
  • Provide admin support to the commercial insurance underwriters
  • Build and maintain relationships with brokers
  • Prepare client information
  • Support in developing the region
  • Recording key data to develop the region
What we offer
What we offer
  • Support will be provided to gain insurance exams
  • Full training and assistance will be provided to progress to the role of a commercial insurance underwriter
  • Fulltime
Read More
Arrow Right

Account Handler | P&C

Our client is seeking an experienced Property & Casualty Account Handler to join...
Location
Location
United Kingdom , London
Salary
Salary:
40000.00 - 45000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Specialised technical expertise within the field
  • Keen interest in acquiring new skills and exploring different lines of business
  • Effective communication with clients and colleagues, demonstrating professionalism and respect
  • Proactive and assertive approach within the team and broader business context
  • Capability to perform under pressure and adhere to deadlines
  • Aptitude for streamlining team processes when applicable and introducing efficiencies
  • Readiness to adapt to change and implement new procedures as directed by leadership
  • Proficient in computer usage, including Microsoft Word, Excel, and PowerPoint
  • Familiarity with London Market processes and systems
Job Responsibility
Job Responsibility
  • Ensure efficient execution of all Broker Support tasks in alignment with company standards
  • Supervise the service delivery rendered by third-party providers, fostering positive collaboration and assistance
  • Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties
  • Aid in preparing essential placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures
  • Initiate and supervise premium processing operations, assisting processing technicians in resolving queries as necessary
  • Provide training and assistance to third-party service providers
  • Maintain an accurate and compliant record of placements using GXB
  • Utilise pertinent market and internal systems to facilitate the placement process
  • Support the internal File Audit process, collaborating with the File Review and Internal Audit team as required
  • Take responsibility for key contractual dates, including payment warranties, subjectivities, and NOCs
  • Fulltime
Read More
Arrow Right

Junior Reinsurance Technician

We are working with a Key client of ours who are seeking a Reinsurance Technicia...
Location
Location
United Kingdom , London
Salary
Salary:
35000.00 - 45000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2 years (re)insurance experience
  • Ability to build and maintain good business relationships
  • Effective communication skills, both verbal and written
  • Strong time management and prioritisation abilities
  • Proven problem-solving skills
  • Proficiency in Microsoft products or similar software applications
Job Responsibility
Job Responsibility
  • Engage in conversations with clients and carriers on a technical level
  • Work independently, manage priorities, and support team colleagues to ensure customer satisfaction
  • Build and maintain relationships with internal and external clients
  • Identify client’s individual requirements and collaborate to achieve the best possible outcomes
  • Participate in client and reinsurer meetings as required
  • Conduct multi-disciplined technical processing, including Premium, Pro rata, and Excess of Loss claims
  • Provide broker support, debroke, risk sign down, and prepare and maintain account statistics
  • Negotiate claims from initial notice through to settlement and closure, covering complex claims across all classes of business
  • Demonstrate a high level understanding of Letter of Credit and complete adjustments proactively
  • Fulltime
Read More
Arrow Right

On Site Commercial Underwriter

We are partnering with a leading insurance company to hire an experienced Commer...
Location
Location
United Kingdom , Field-based – Hampshire, Dorset & Wiltshire
Salary
Salary:
45000.00 - 55000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Min 3-5 years of Underwriting experience
  • Skilled at building effective relationships with clear and impactful communication
  • Demonstrated success in achieving favourable outcomes through negotiation
  • Proven expertise in handling complex and technical commercial cases
Job Responsibility
Job Responsibility
  • Assist clients in the South to ensure success
  • Underwrite new and existing commercial business across various trades
  • Evaluate and negotiate commercial insurance for large accounts
  • Work with specialists to create strong, customer-focused solutions
  • Help maximise profits and improve performance through guidance and support to drive growth
What we offer
What we offer
  • Company car or car allowance
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy